Hellen Muloli
166/43 Makeni Villa, off Kalwisha Bwalya Rd
Summary
Accomplished administrative professional with expertise in office administration and effective communication. At Alliance for Children Everywhere, enhanced data processing efficiency by 30%. Proven ability in team collaboration and problem-solving, leveraging Microsoft Excel for data analysis. Adept at managing complex tasks with precision and courtesy, ensuring seamless operations and exceptional customer service.
Overview
26
26
years of professional experience
8
8
years of post-secondary education
Work History
ADMINISTRATIVE/ACCOUNTS CLERK
Alliance for Children Everywhere
Lusaka
03.2014 - Current
- Responsible for providing clerical and administrative support for Education department.
SECRETARY
Allenwest (Z) Limited
Kitwe
05.2000 - 09.2008
- Reporting to the General Manager
- Word processing manuscripts, letters and documents.
- Spreadsheet creation and management.
- Performing and prioritizing a multitude of complex administrative duties.
- Printing
- Processing outgoing mail.
- Filing all correspondence.
- Typing memos and correspondence.
- Filing and retrieving documents.
- Greeting and assisting visitors to the office in a courteous manner
Education
BBA - B.A
Chandigarh University
India ODL 02.2022 - 07.2025
No Degree - Business Management
Kopaline University
Zambia 01.2020 - 08.2021
TRAINED AS SECRETARY - Type writing, English for Business Language, Book-Keeping, Office Procedure
Zambia Institute of Business And Industrial Practice (Pitman Qualifications)
Zambia 03.2000 - 11.2002
Skills
- File management
- Time management
- Data processing
- Customer service
- Microsoft Excel
- Data analysis
- Team collaboration
- Office administration
- Effective communication
- Administrative skills
- Data entry
- Problem-solving abilities
- Written communication
References
- Ms. Pingiwe Nkandu, Administrator, Alliance for Children Everywhere Zambia (HDCS), Lusaka, Zambia, +260977443680, nkandupingiwe@gmail.com
- Mr. M. D. Mutimushi, Electrical Engineer, Mopani Copper Mines, Kitwe, Zambia, 0966 788439, mdmutimushi@yahoo.com
- Ms. Angela Chanda, Deloitte & Touche, Lusaka, Zambia, 0955 809869, achitonge@gmail.com
Timeline
BBA - B.A
Chandigarh University
02.2022 - 07.2025
No Degree - Business Management
Kopaline University
01.2020 - 08.2021
ADMINISTRATIVE/ACCOUNTS CLERK
Alliance for Children Everywhere
03.2014 - Current
SECRETARY
Allenwest (Z) Limited
05.2000 - 09.2008
TRAINED AS SECRETARY - Type writing, English for Business Language, Book-Keeping, Office Procedure
Zambia Institute of Business And Industrial Practice (Pitman Qualifications)
03.2000 - 11.2002