Henry Kashimbi

• Developed and managed project plans, schedules, budgets, and resource allocations.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

• Tasked to drive the banks secured assets products (Mortgages and Vehicle finance).

• To build relationships with dealerships and realtors and leverage on the relationship to create sales opportunities.

• Exploited new opportunities for sales in the market.

• Coordinating strategies of recovering liabilities.

• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Increased client base by identifying and pursuing new business opportunities through market research and networking.
• Actively reviewed and monitored competitor products to ensure competitive edge in the banking sector.
• Communicated directly with customers and partners to build strong business networks and relationships.

• Developed and maintained compliance database, tracking all compliance activities and documents.
• Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
• Identified, investigated and documented compliance violations and recommended corrective measures.
• Assessed quality assurance against the bank’s quality assurance standards.