Henry Mumba
Lusaka
Summary
- Experienced clearing and forwarding professional with over 5 years in managing comprehensive import and export operations for diverse cargo. Expertise in customs tariffs, trade agreements, and carrier negotiations aimed at enhancing operational efficiency and minimizing costs. Strong administrative skills in data entry, record management, and daily log updates. Proven ability to maximize service quality while working independently.
- Dependable professional with extensive clerical experience, skilled in prioritization, multitasking, and planning. Proven ability to enhance operational efficiency through effective support and organization. Committed to leveraging expertise to contribute to team success.
- Efficient clerk recognized for exceptional productivity and swift task completion. Specialized skills in data entry, record keeping, and customer service enhance operational efficiency. Strong time management, communication, and organizational abilities ensure seamless office operations and positive client interactions.
Overview
5
5
years of professional experience
Work History
Declaration Clerk & Import Co-Ordinator
Charipe investment limited
Lusaka
04.2025 - Current
- Ensure strict adherence to customs regulations and documentation requirements including proper classification and tariff codes.
- Identified and mitigated risks of cargo damage, theft, customs delays, and compliance issues to ensure secure and smooth operations.
- Understanding Import and export regulations, documentation, and compliance with trade laws.
- Maintained accurate transaction records and performed data entry to support compliance and operational integrity.
- Processed incoming documents and organized files for quick and efficient retrieval, enhancing overall workflow.
- Handled customer inquiries and provided information about services offered.
- Assisted in preparing reports and presentations for management review.
- Collaborated with colleagues to improve workflow efficiency and task completion.
Customs Declaration Supervisor
Strategic Services Limited
Lusaka
01.2022 - 03.2025
- Prepare and manage customs documentation, including bills of lading, invoices, and import/export permits.
- Using negotiation techniques to secure favorable shipping rates, contracts, and terms with carriers, suppliers, and clients.
- Supervised daily operations and ensured adherence to company policies.
- Trained new staff on procedures and workplace safety protocols.
- Monitored inventory levels and coordinated supply orders.
- Ensured compliance with company policies and objectives to maintain effective communication.
- Developed strategies to enhance customer service standards across the organization.
- Negotiated favorable terms with suppliers to optimize resource costs.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Identified process improvement opportunities that enhanced efficiency and reduced expenses.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Evaluated individual and team business performance and identified opportunities for improvement.
Declaration Clerk & Specialist
Gate Masters logistics
01.2021 - 01.2022
- Calculated and communicated tariffs, duties, and taxes to ensure compliance and informed decision-making for clients.
- Processed incoming shipments and verified accuracy of received goods.
- Maintained inventory records using warehouse management systems.
- Coordinated with team members to ensure timely order fulfillment.
- Cultivated strong relationships with partners and clients to enhance collaboration.
Education
CLEARING FORWARDING & SHIPPING MANAGEMENT- DIPLOMA
MACHILUI TRAINING INSTITUTE
12-2020
Grade 12 Certificate -
CHIRUNDU SECONDARY SCH
Chirundu12-2015
Skills
- Customs documentation
- Trade compliance
- Supply chain coordination
- Risk management
- Data analysis
- Billing coordination
- Contract negotiation
- Client management
- Supply tracking
- Onboarding procedures
- Problem solving
- Team collaboration
- Advanced MS office suite
- Teamwork
- Mail handling
- Employee training
References
Sharon Chanda, Charipe Investment Ltd, Supervisor, +260969626572, sharonchanda@gmail.com
Languages
English
Advanced (C1)
C1
Bemba
Advanced (C1)
C1
Nyanja
Advanced (C1)
C1
Timeline
Declaration Clerk & Import Co-Ordinator
Charipe investment limited
04.2025 - Current
Customs Declaration Supervisor
Strategic Services Limited
01.2022 - 03.2025
Declaration Clerk & Specialist
Gate Masters logistics
01.2021 - 01.2022
CLEARING FORWARDING & SHIPPING MANAGEMENT- DIPLOMA
MACHILUI TRAINING INSTITUTE
Grade 12 Certificate -
CHIRUNDU SECONDARY SCH