Ibrahim Musa
Lusaka ,Zambia
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
7
7
years of professional experience
Work History
Sales and Marketing Representative
Star milling limited
Lusaka , Zambia
11.2018 - 10.2024
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Produced sales documents, finalized deals and filed records.
- Maintained accurate records of all sales activities using sage software and excel
- Prepared reports summarizing sales activity for management review.
- Performed administrative tasks related to sales operations such as filing documents.
- Operated register, handled cash and processed credit card transactions.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Listened to customer needs to identify and recommend best products and services.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Created and maintained relationships with customers, vendors, and other stakeholders.
Sales Manager
Guled general dealers
Lusaka , Zambia
01.2018 - 11.2018
- Directed and coordinated products, services and sales activities.
- Resolved customer complaints regarding sales and service.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Achieved company growth and brand development through market expansion and sales.
Sales Associate
Balibusle general dealers
Lusaka , Zambia
11.2017 - 01.2018
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
BBA - B.A Business Administration
Cavendish University Zambia
Lusaka 10-2023
Skills
- Negotiation techniques
- Brand awareness
- Competitor analysis
- Effective communication
- Customer engagement
- Processing payments
- Self motivation
- Account servicing
- Strategic planning
- Revenue growth
Languages
English
First Language
Somali
Upper Intermediate
B2
Nyanja
Intermediate
B1
Timeline
Sales and Marketing Representative
Star milling limited
11.2018 - 10.2024
Sales Manager
Guled general dealers
01.2018 - 11.2018
Sales Associate
Balibusle general dealers
11.2017 - 01.2018
BBA - B.A Business Administration
Cavendish University Zambia