Ignatius Mwazikani Phiri
Kitwe
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Customer Service Clerk
National Pension Scheme Authority
02.2024 - Current
Claims Clerk
National Pension Scheme Authority
04.2023 - 01.2024
Junior Associate - RHZ
Standchart - Future Makers
01.2023 - 02.2023
Data Entry Clerk (Contract)
BENCON
11.2022 - 12.2022
Management Trainee
Kwithu Lodge
06.2020 - 11.2022
Credit officer (internship)
RARIM
11.2021 - 02.2021
Sales person/book keeper (part time)
Londenji Estates
01.2018 - 11.2021
Education
Bachelor of Science - Economics
The Copperbelt University
11.2016 - 04.2022
School leavers Certificate -
Matero Boys Secondary School
02.2010 - 11.2014
Skills
- Interpersonal Skill
- Problem Solving
- Creativity
- Critical Thinking
- Complaint resolution
- Telephone etiquette
- Data entry proficiency
- Customer insight collection
- Customer satisfaction tracking
Languages
English
Fluent
Nyanja
Advanced
Affiliations
- 3D Modelling
- Reading and writing
- Chess
References
Mary Kabandama
Senior Pensions Administrator - BENCON
Mary@bencon.co.zm | 260969686479
Peter Nkhoma
Director - Kwithu Lodge, VMC & Excat spares
tumbuka.tribe@gmail.com | 260977784008
Mwali Zulu
Director - RARIM
Mwali.Zulu@gmail.com | 260977691683
Timeline
Customer Service Clerk
National Pension Scheme Authority
02.2024 - Current
Claims Clerk
National Pension Scheme Authority
04.2023 - 01.2024
Junior Associate - RHZ
Standchart - Future Makers
01.2023 - 02.2023
Data Entry Clerk (Contract)
BENCON
11.2022 - 12.2022
Credit officer (internship)
RARIM
11.2021 - 02.2021
Management Trainee
Kwithu Lodge
06.2020 - 11.2022
Sales person/book keeper (part time)
Londenji Estates
01.2018 - 11.2021
Bachelor of Science - Economics
The Copperbelt University
11.2016 - 04.2022
School leavers Certificate -
Matero Boys Secondary School
02.2010 - 11.2014