Innocent Shawa
Lusaka
Summary
I am a young professional with over 10years vast work experience in logistics & supply chain management (worked both locally in Zambia and international market in South Africa), warehousing and operations management, inventory systems, stock control, distribution, fleet and freight management.
I want to add value to the organization that employs me by contributing my skillset. I want to continue growing and develop further critical skills that helps the businesses and my employers grow their companies and organizations, increase productivity and revenue, and help implement adequate processes and control systems in the business / organization framework / operations. Highly talented Supervisor / Manager, hands-on, results driven to keep costs under control, employees working hard and customers satisfied. Highly professional with excellent problem-solving and decision-making skills.
Overview
13
13
years of professional experience
Work History
Warehouse Shift Manager
Yalelo Limited
Lusaka
09.2023 - 03.2025
- Warehouse Operations Management
- Ensures effective utilization of warehouse areas and assures proper loading, unloading, stocking and safekeeping of items to maintain the quality of finished goods in order to prevent product damage and avoid occurrence of pilferage, accidents and occupational Hazards.
- Effectively monitors flow of goods and implements First -in - First - Out (FIFO) method in the use of raw materials and in dispatching of finished goods.
- Ensures accuracy of product inventories against system records by ensuring cycle counts are conducted on a periodic basis following appropriate guidelines released by the Finance department.
- Oversees coordination with the logistics department with regards to transfer and dispatch of finished goods.
- Evaluates and analyzes inventory variance. Implements preventive countermeasures based on the result of inventory variance analysis and resolves inventory discrepancies in coordination with the Finance department.
- Develops and effectively implements warehouse and inventory monitoring systems and procedures.
- Ensures the integrity and completeness of all inventory control and warehousing records and manuals.
- Prepares and monitors budgets according to plan and ensures maximum utilization of resources, inclusive of labor.
- Ensures safe, timely and cost-effective maintenance of warehouse equipment, fixtures, and fittings.
- Develops and implements business process initiatives to optimize departmental operations in accordance with overall business objectives.
- Provides clear directions and general guidance to the department in the formulation of basic policies and procedures and ensures that these are translated to action.
- Ice Management - ensuring storage and usage of ice is optimal and accounted for.
- Crates - All crates and responsibility of crates fall under warehouse asset management.
- The main aim of the warehouse is to ensure basic SOPs are followed and ensuring that Stock accuracy is 100% from both a system and physical perspective in terms of what's coming in and going out of the warehouse.
- Firstwave Group of Companies
- Team Management
- Effective and productive supervision of direct reports.
- Performs regular reviews with employees, identifying and resolving performance issues and training or development requirements.
- Exhibits positive leadership behaviors.
- Improves warehouse performance by cross training floor staff to work all aspects of the Warehouse to enable effective shift operation and leave management.
- Ensure the information is received, accurately recorded, and then acted upon by the warehouse team.
- Health, Safety & Environmental Compliance
- Comply with all health, safety and environmental (HSE) legislation, Regulations and Codes of Practice, as well as Yalelo.
Senior Inventory Stock Control & Operations
One Day Only (Pty) Ltd
Alberton
10.2017 - 03.2023
- The Senior Stock Controller is responsible for ensuring accurate and efficient management of stocks in the DC stores (with correct stock entries which are updated in a timely manner).
- To ensure that stock control procedures are in place and adhered to in order to safeguard Company stocks.
- To manage all stock controllers across the DC (Distribution Centre) stores.
- To manage operations and logistics in the warehousing stores.
- To reconcile the buying and procurement processes.
- To ensure Management appraisals are completed quarterly.
- To take responsibility for personal and professional development.
- To take responsibility and stock accountability of stock records/balances, responsible for physical verification, regular reconciliations and general monitoring of staff (stock controlling Assistants) and stock activities.
- Assist Directors in developing and implementing warehousing, operations, inventory policies and procedures.
- Prepare and distribute daily, weekly, monthly and ad-hoc inventory levels and consumption reports to all the relevant stakeholders.
- Facilitate and participate in monthly and annual stock counts in the field.
- Perform monthly stock reconciliations of physical counts against OT for all regional distributors inventory and highlight variances to the operations department.
- Reconcile stock deliveries with purchase orders and actual invoices.
- Coordinate with warehouse team to implement and ensure a control system to reduce inventory obsolescence.
Deport Operations Supervisor
Total Energies
Johannesburg
01.2014 - 12.2016
- Manage The Depot's Stock To Ensure
- Stock levels are maintained at set targets to minimize working capital requirements and to meet supply demands.
- Stock is reconciled daily so that sales transactions are processed on PETROSTOCK system and product quality control is maintained.
- Stock gains/losses are within accepted norms/standards to minimize stock losses.
- Manage The Issuing And Distribution Of Product In The Depot To Ensure
- The right products, in the right time, at the right quantity against set service levels and transport KPI's to meet customer requirements and improve the efficiency and optimization of the transport.
- Delivery gains/losses are within accepted norms/standards to minimize stock losses.
- HSEQ standards are maintained, by ensuring gantry supervision during loading, trucks are inspected and issued with a Safe Loading pass prior to loading, and daily vehicle inspections on trucks.
- Manage the depot's maintenance programmes at minimum cost to ensure no loss of revenue due to downtime in the depot's operation, the Company's assets are protected and all risk is minimized.
- Manage the HSEQ and security of the depot to ensure constant adherence and compliance to the Company's standards, any local by-laws and government legislation. This to minimize all risk pertaining to the company's assets and stock, be an excellent corporate citizen, remain operational and ensure the safety of all people.
- Manage the depot employees through continuous people management, staff development and coaching / mentoring to ensure a positive working environment that will attract and retain skilled manpower and increase productivity.
- Manage the depot's operating expenditure through regular budget monitoring to ensure a reduction in costs to improve the profitability of the Company.
- Manage the depot's administration within Company guidelines that will result in improved controls and operation of the depot.
- Report consolidated results of the depot and any exceptions thereto monthly together with the corrective action plans to ensure accurate reporting of the depot's activities and results.
- Recommend areas of improvement in the depot the consideration - to the Regional Depot Manager to improve the efficiency of the operation of the depot.
- Handle any operational crises and problems pertaining to the depot by activating contingency plans and advising all affected parties so as to avoid any/minimal disruption of the operational activity in the depot.
- Ensure efficient customer service by resolving all customer queries / problems expediently thereby contributing to improved customer perceptions.
- Oil Petroleum Company
Sales & Stock Coordinator
National Milling Cooperation (Plc)
Lusaka
01.2013 - 01.2014
- Coordinating sales between National Milling and key partners such and supermarket (pick n pay, Shoprite, spur) and organizations with fixed term buying agreements.
- Maintain organized sales records and report month-end goal setting to the senior management team.
- Arrange for creation and distribution of presentations and supporting documents to help sales team generate business leads.
- Support senior management by completing orders and keeping customers informed of delays and delivery dates.
- Attend essential sales training meetings and develop an understanding of all the company's services and products.
- Monitor and organize inventory while effectively tracking new services and products for sale.
- Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone.
- Establish active communication and engagement with sales representatives to ensure that orders are processed promptly.
- Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports.
Data Clerk
Transparency International Organization
Lusaka
07.2012 - 12.2012
- Transfer data from paper formats into computer files or database systems.
- Reconciling and typing in data provided directly from customers and data collectors from the field.
- Create spreadsheets with large numbers of figures without mistakes.
- Verify data by comparing it to source documents.
- Update existing data.
- Retrieve data from the database or electronic files as requested.
- Perform regular backups to ensure data preservation.
- Sort and organize paperwork after entering data to ensure it is not lost.
Data Clerk
Jesus Cares Ministries
Lusaka
02.2012 - 07.2012
- Participating in outreach programs.
- Participating in the feeding program of the orphanage.
- Field work for data collection of the community and under-privileged.
- Data Capturing and Entry.
Education
Postgraduate diploma - Business Management
Regensys Business School
Sandton, GP, South Africa07.2022
Certificate of Higher Education - Procurement & Supply Chain Management
Damelin College
Johannesburg, GP, South Africa12.2019
Bachelor of Business Management - Business Management
Association of Business Executives (ABE)
UK11.2012
Grade 12 - High School Certificate - Secondary School Education
Mungwi Technical High School
Zambia12.2006
Certificate of Higher Education - Occupational Safety & Health
South African Institute of Occupational Safety & Health
Johannesburg, GP, South AfricaSkills
- Excellent computer literacy
- Excellent proficiency in English language
- Good communication skills
- Data management
- Spreadsheets
- Reports (daily, weekly, Monthly)
- Business processes
- Database
- Systems
- Invoice handling
- Receipt handling
- Business paperwork
- Teamwork
- Adaptability
- Ability to work under pressure
- Attention to detail
- Organizational skills
- Articulation
- Critical thinking
- Willingness to learn
- Inventory control
- Logistics coordination
- Budget monitoring
- Stock reconciliation
- Distribution management
- Warehouse management
- Training development
Qualifications
- Postgraduate Diploma in Business Management
- Bachelor degree Business Management
- Grade 12 certificate
- Certificate in Procurement & Supply Chain Management
- Certificate of Attendance in Occupation, Health & Safety
- Certificate of Attendance in Inventory & Stock Control Management
References
- One Day Only (Pty) Ltd, Solly Gerber (DC Manager), +27827752854
- One Day Only (Pty) Ltd, Bernard Oberhofer (CEO), +27833235755
- Total Energies (Oil Petroleum), Frank Makasa (Human Resource Manager), +260954662983
- National Milling Cooperation Plc., Productions Manager. Mr. Kaunda, +260977910128
Timeline
Warehouse Shift Manager
Yalelo Limited
09.2023 - 03.2025
Senior Inventory Stock Control & Operations
One Day Only (Pty) Ltd
10.2017 - 03.2023
Deport Operations Supervisor
Total Energies
01.2014 - 12.2016
Sales & Stock Coordinator
National Milling Cooperation (Plc)
01.2013 - 01.2014
Data Clerk
Transparency International Organization
07.2012 - 12.2012
Data Clerk
Jesus Cares Ministries
02.2012 - 07.2012
Postgraduate diploma - Business Management
Regensys Business School
Certificate of Higher Education - Procurement & Supply Chain Management
Damelin College
Bachelor of Business Management - Business Management
Association of Business Executives (ABE)
Grade 12 - High School Certificate - Secondary School Education
Mungwi Technical High School
Certificate of Higher Education - Occupational Safety & Health
South African Institute of Occupational Safety & Health