Isaac Ngulube
Summary
Dynamic Point of Sale Manager with a proven track record in enhancing operational efficiency and customer satisfaction at self-employed ventures. Expert in technical support and team leadership, I successfully trained staff and resolved complex issues, ensuring seamless transactions and equipment maintenance. Committed to driving sales growth through strategic collaboration and market insight.
Overview
2026
2026
years of post-secondary education
Work History
Point of Sale Manager
Self employed
Petauke
10.2025 - Current
- Managed daily operations of point of sale systems.
- Provided technical support for software and hardware issues.
- Trained staff on proper usage of point of sale equipment.
- Resolved customer inquiries regarding transactions and payments.
- Coordinated with suppliers for timely equipment maintenance and repairs.
- Coordinated with other departments such as IT, marketing, and accounting for smooth operations at the points of sale locations.
Point of Sale Manager
Self employe
Petauke
10.2025 - Current
- Managed daily operations of point of sale systems.
- Provided technical support for software and hardware issues.
- Trained staff on proper usage of point of sale equipment.
Sales Manager
Self employe
Chipata
10.2025 - Current
- Developed sales strategies to meet customer needs and enhance product visibility.
- Collaborated with marketing team to create promotional materials and campaigns.
- Conducted market research to identify trends and customer preferences.
Education
Chipata Day Secondary School
Chipata, Zambia Skills
- Customer service
- Team leadership
- Technical support
- Equipment maintenance
Timeline
Point of Sale Manager
Self employed
10.2025 - Current
Point of Sale Manager
Self employe
10.2025 - Current
Sales Manager
Self employe
10.2025 - Current
Chipata Day Secondary School