Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaac Sinkolongo

Lusaka

Summary

Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

15
15
years of professional experience

Work History

National Director

The Word for The World
Lusaka, Zambia
06.2017 - 11.2024
  • Led national initiatives to promote literacy and community development programs.
  • Coordinated training sessions for staff on effective communication and outreach strategies.
  • Developed strategic partnerships with local organizations to expand service reach.
  • Managed volunteer recruitment and retention efforts across multiple regions.
  • Oversaw project budgets ensuring alignment with organizational goals and standards.
  • Facilitated workshops on best practices in community engagement and support services.
  • Designed programs to engage stakeholders on local, state, and national levels.
  • Coordinated communications between staff at all levels of the organization to ensure consistency of message.
  • Evaluated program effectiveness through feedback collection and analysis from stakeholders.
  • Created reports on program outcomes for senior management and funders as needed.
  • Ensured compliance with applicable federal laws, regulations, policies, procedures, standards and guidelines.
  • Represented the organization at relevant meetings and conferences both domestically and internationally.
  • Provided technical assistance to local organizations in developing their own strategic plans.
  • Collaborated with external consultants and experts to identify new opportunities for growth.
  • Organized conferences, workshops, webinars, seminars, and other events related to organizational goals.
  • Analyzed data collected through surveys or other research methods to inform decision-making processes.
  • Directed the development of policy initiatives related to organizational mission objectives.
  • Cultivated relationships with key leaders in government and industry to advance organizational goals.
  • Developed and implemented national strategies to increase organizational capacity, improve service delivery, and expand public outreach.
  • Evaluated existing operations and services; identified areas needing improvement and recommended solutions.
  • Facilitated strategic planning sessions and facilitated discussions among stakeholders regarding policy issues.
  • Served as primary contact point between organization's headquarters and regional offices across the nation.
  • Reviewed grant applications from potential partners and provided guidance on best practices.
  • Monitored progress against established performance metrics for each program area.
  • Oversaw budgeting for national activities and monitored expenditures for compliance with rules and regulations.
  • Managed and coordinated the work of a team of regional directors in various parts of the country.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Produced thorough, accurate and timely reports of project activities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Implemented quality control measures to uphold company standards.

Administration and Finance Officer

Gilgal Missions Center
Lusaka, Zambia
01.2010 - 02.2017
  • Managed financial records and transactions for community outreach programs.
  • Developed annual budgets in collaboration with program directors and stakeholders.
  • Monitored cash flow and prepared financial reports for leadership review.
  • Ensured compliance with financial regulations and internal policies.
  • Trained staff on financial processes and reporting requirements.
  • Coordinated audits with external agencies to ensure fiscal accountability.
  • Oversaw grant application processes and funding requests for projects.
  • Assisted in strategic planning by providing financial insights and forecasts.
  • Managed accounts receivable and payable processes while ensuring accurate recording of transactions in the general ledger system.
  • Oversaw all postings and reconciliation of ledgers and accounts.
  • Reviewed contracts to ensure compliance with applicable laws and regulations.
  • Used Excel to analyze and integrate data for high volume database.
  • Prepared month-end accruals and necessary journal vouchers to facilitate month-end closing.
  • Worked with senior management to define standards, policies, procedures and organizational enhancements to meet company goals for finance.
  • Coordinated audits with both internal and external auditors to ensure accuracy of financial statements.
  • Conducted financial analysis to identify potential areas of improvement and cost savings.
  • Ensured that all taxes due were paid accurately and promptly according to government regulations.
  • Developed annual operating budgets for various departments within the organization.
  • Performed budgeting, forecasting, and variance analysis on a monthly basis.
  • Reorganized finance and accounting departments to improve efficiency and cut excess spending.
  • Planned and coordinated risk mitigation strategies to protect company assets.
  • Provided technical guidance to junior staff members regarding accounting principles, practices, procedures.
  • Provided timely financial advice to senior management regarding investment opportunities and risk management strategies.
  • Developed and maintained detailed financial models for long-term strategic planning purposes.
  • Analyzed cash flow projections to assess liquidity needs and develop funding plans accordingly.
  • Monitored spending versus return to initiate strict cost containment approaches.
  • Created and enforced company-wide controls regarding revenue and expenses in concerted effort to protect organization's assets.
  • Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
  • Evaluated existing internal controls to ensure their effectiveness in safeguarding assets from loss or misappropriation.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Participated in special projects related to process improvement initiatives.
  • Identified discrepancies between actual results versus projected results; investigated causes of variances; developed corrective action plans as needed.
  • Raised capital by building partnerships with investors and maintaining strong stockholder relationships.
  • Assisted with the preparation of audited financial statements in accordance with Generally Accepted Accounting Principles.
  • Maintained an up-to-date knowledge of industry trends through research activities.
  • Reviewed applications against established parameters to determine approval, rejection, or modification requirements.
  • Drafted presentations for executive meetings on relevant topics such as capital structure or debt financing options.
  • Created ad hoc reports as requested by senior management team members or external stakeholders such as investors or lenders.
  • Networked within communities to identify and capitalize on business opportunities.
  • Prepared monthly, quarterly and annual financial reports for management review.
  • Coordinated with external auditors to facilitate annual audit processes.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Recommended new financial and accounting software packages. replacing various non-integrated offerings.
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Created financial management mechanisms to minimize financial risk to business.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Managed relationships with tax authorities, bankers and auditors.
  • Developed invoicing systems and internal controls to boost billing efficiencies.
  • Developed or analyzed information to assess current or future financial status of firms.
  • Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
  • Used hedging to mitigate financial risks related to interest rates on company's borrowings.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
  • Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.

Education

MBA - Project Management

Dr.D.Y.Patil Vidyapeeth
India
01-2024

Master of Arts - Public Administration

Mulungushi University
Kabwe,Zambia
11-2023

Bachelor of Arts - Public Administration

National Institute of Public Adminstration
Lusaka,Zambia
10-2019

Associate of Arts - Bible Translation

The Word For The World
Lusaka
11-2016

Bachelor of Arts - Theological Studies

Vision International University
Romana,California
04-2008

Skills

  • Strategic program development
  • Budget administration and cost control
  • Stakeholder engagement and volunteer coordination
  • Data analysis with policy formulation
  • Community outreach and partnership building
  • Project oversight with compliance focus
  • Training staff with talent acquisition strategies
  • Leadership in team dynamics and conflict resolution
  • Communication effectiveness in public speaking
  • Grant writing with fundraising expertise
  • Employee satisfaction through engagement initiatives
  • Workforce planning with recruitment retention strategies
  • Innovation in process enhancement management
  • Collaboration across functions with internal communication strategies
  • Human resources oversight in labor relations management
  • Succession planning for performance evaluation processes
  • Crisis intervention with operational management skills
  • Analytical thinking for problem resolution strategies

Timeline

National Director

The Word for The World
06.2017 - 11.2024

Administration and Finance Officer

Gilgal Missions Center
01.2010 - 02.2017

MBA - Project Management

Dr.D.Y.Patil Vidyapeeth

Master of Arts - Public Administration

Mulungushi University

Bachelor of Arts - Public Administration

National Institute of Public Adminstration

Associate of Arts - Bible Translation

The Word For The World

Bachelor of Arts - Theological Studies

Vision International University

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