Isabel Muhone
Legal-LLB\LLM
Chingola,Zambia
Summary
Dedicated and Self-driven Postgraduate student, pursuing a Master of Law in International Business Law eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things. Dependable legal professional providing reliable client support across diverse matters. Diligent in case preparation and management to achieve positive results. Plans strategically to manage high volumes of work. Enthusiastic customer representative with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. .
Work History
Part-time Customer sales representative
Avon South Africa
09.2022 - Current
- Helped resolve client problems quickly with superior customer service.
- Completed customer searches to generate new leads.
- Built lasting relationships with clients through customer service interactions.
- Presented latest merchandise to prospective buyers.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
- Utilised various sales techniques to develop relationships with customers and drive sales.
- Used consultative sales approach to understand and meet customer needs.
- Developed new business by networking with valuable customers.
Legal Learner Intern
Robson Malipenga & Co.
Lusaka, Zambia
01.2022 - 07.2022
- Analysed and proofread legal documents to eliminate errors.
- Drafted legal research and generated self-help materials for clients.
- Phoned clients to understand potential legal issues and obtain relevant information.
- Conducted legal research and drafted official documentation.
- Worked independently with minimal supervision after completing initial training.
- Provided administrative support involving file management, correspondence and reception duties.
- Demonstrated tact and patience when working with range of clients.
- Completed work with strict compliance to industry regulations.
- Gained vast knowledge of regulations and policies associated with corporate law.
- Crafted written correspondence as requested by firm's solicitors to support external communication.
- Compiled information, recorded key dates and completed legal applications.
- Maintained working understanding of current laws and legal processes, continuously striving to develop professional knowledge.
- Worked closely with lawyers to prepare arguments and evidence for trial.
- Developed strong working relationships with clients, lawyers and court staff.
- Researched legislation and precedents with sound judgment and analytical skills.
- Managed client files with highest levels of confidentiality and discretion.
- Documented case progress and outcomes, creating reports for further analysis.
- Drew up and filed legal contracts ahead of casework commencement.
- Supported legal representatives during court case presentation.
- Reviewed legal documents for accuracy and compliance.
- Served court summonses and orders for prompt action.
- Explained client rights and entitlements to devise action for legal proceedings.
- Handled case documentation safely and securely for optimized client confidentiality.
Education
Bachelor of Arts - Bachelors of Laws- LLB
02.2018 - 10.2022
Master of Arts - Master of Law in International Business Law
10.2022 - 10.2024
- Course of study in International Commercial Arbitration, International Commercial Transactions, International Trade Law, Public Private Partnerships and Infrastructure, International Investment Law, Taxation Law and International Business Transactions; Litigation.
International Computers Driving Licence - Information and Communication Technology
01.2017 - 12.2017
- Course of study in Entrepreneurship, Engineering Math, Communication Skills and ICT.
- Completed Certificate Qualification
Secondary School Certificate -
01.2014 - 11.2016
- Completed IGSCE Qualification
Skills
- Letter writing
- Legal drafting
- Legal research
- Retail marketing
- Problem solving strength
- Customer service
- Product knowledge
- Lead prospecting
- Time management
- Communication skills
- Problem-solving
- Social media marketing
- Client service
- Legal project work
- Document preparation
- Document filing
- Google Workspace
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Custom
Passionate about exposure improvement in any field of life, I love learning and exploring and arrangements (proper setups) as well as interior design.
Languages
English
Fluent
French
Elementary
Timeline
Cavendish University Zambia - Master of Arts, Master of Law in International Business Law
10.2022 - 10.2024
Part-time Customer sales representative - Avon South Africa
09.2022 - Current
Legal Learner Intern - Robson Malipenga & Co.
01.2022 - 07.2022
Cavendish University Zambia - Bachelor of Arts, Bachelors of Laws- LLB
02.2018 - 10.2022
Don Bosco Technical College - International Computers Driving Licence, Information and Communication Technology
01.2017 - 12.2017
Sacred Heart Convent School - Secondary School Certificate,
01.2014 - 11.2016
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