Israel Joshua Muzari
Lusaka
Summary
Information Technology Support Specialist and Java Developer with a strong record of enhancing system performance at National Foods - Innscor (Syntegra Solutions). Expertise in JAVA, HTML, and CSS has been utilized to create user-friendly interfaces and optimize ERP systems. Proven problem-solving skills and technical support capabilities have led to significant improvements in client satisfaction and project outcomes. Seeking to leverage these skills in a dynamic environment focused on innovative technology solutions.
Overview
4
4
years of professional experience
Work History
Java Developer
National Foods - Innscor (Syntegra Solutions)
07.2021 - Current
- Ensured optimal performance of company JMS and ERP systems.
- Develop new modules, ensuring a more user-friendly interface in Openbravo and Predictiv ERPs.
- Developed detailed reports for clients, ensuring clarity on profit metrics.
- Configured application servers such as Apache Tomcat to deploy Java applications.
- Developed and implemented Java applications using Spring, Hibernate and Struts frameworks.
- Involved in debugging issues related to memory leaks, threading model in production environment.
- Optimized database queries by tuning SQL statements for better performance of the system.
- Performed maintenance activities on existing Java programs such as bug fixing and refactoring code.
- Analyzed business requirements and translated them into functional specifications for development tasks.
- Researched new technologies and techniques to improve scalability and reliability of existing applications.
- Collaborated with other teams like Database Administration, Quality Assurance during software development life cycle.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
I.T Consultant
Mayfair Lodges and Restaurants
02.2022 - 12.2023
- Assisted clients in developing and implementing IT strategies to improve business operations.
- Provided technical support for hardware, software, and network issues.
- Analyzed client's current system infrastructure and identified opportunities for improvement.
- Performed research on latest technologies and trends in the IT industry to make recommendations to clients.
- Monitored performance metrics of existing systems and developed solutions to optimize performance.
- Created custom applications utilizing various programming languages such as Java, HTML, CSS, JavaScript.
- Installed and configured computer hardware operating systems and applications according to customer requirements.
- Tested computer components such as processors, memory modules, hard drives prior to installation into a system unit.
Developer Intern
National Foods - Innscor (Syntegra Solutions)
04.2021 - 06.2021
- Assisted in developing new features for existing applications.
- Implemented bug fixes to improve application performance.
- Conducted code reviews to ensure quality standards were met.
- Developed and tested user interfaces using HTML, CSS, and JavaScript.
- Created documentation for software development processes.
- Wrote SQL queries to access data from databases.
- Collaborated with other developers on design specifications and coding tasks.
- Participated in project planning meetings to review progress and discuss changes.
- Analyzed customer feedback to identify areas of improvement for applications.
- Documented software requirements according to industry standards.
- Used Agile methodology to develop product backlogs and sprint plans.
- Debugged existing codebases and refactored complex functions.
Web Developer Intern
Fresh Ideas (Fresh in a Box)
03.2021 - 04.2021
- Developed web applications using HTML, CSS and JavaScript.
- Tested and debugged code for compatibility across multiple browsers.
- Created wireframes for website designs based on customer requirements.
- Assisted in creating prototypes for new webpages and features.
- Optimized website performance by implementing caching techniques.
- Performed cross-browser compatibility testing on all webpages before launch.
Education
DEGREE - COMPUTER SCIENCE AND TECHNOLOGY
HUBEI UNIVERSITY OF TECHNOLOGY
01.2021
CERTIFICATE - COMPUTER FUNDAMENTALS
MACMAINE SCHOOL OF COMPUTING
01.2016
Skills
- JAVA
- JAVASCRIPT
- HTML
- Service support
- Support case resolution
- Windows 10
- Ticket management
- Technical documents comprehension
- User credential management
- User guidance
- Operating systems
- Technical issues analysis
- HTML 5
- CSS
- Application support
- Server maintenance
- Videoconferencing
- Desktop support
- Hardware diagnostics
- Patch management
Languages
- English
- Shona
- Chinese
Personal Information
- Date of Birth: 12/21/94
- Nationality: Zimbabwean
Relationship
Married
References
References available upon request.
Timeline
I.T Consultant
Mayfair Lodges and Restaurants
02.2022 - 12.2023
Java Developer
National Foods - Innscor (Syntegra Solutions)
07.2021 - Current
Developer Intern
National Foods - Innscor (Syntegra Solutions)
04.2021 - 06.2021
Web Developer Intern
Fresh Ideas (Fresh in a Box)
03.2021 - 04.2021
DEGREE - COMPUTER SCIENCE AND TECHNOLOGY
HUBEI UNIVERSITY OF TECHNOLOGY
CERTIFICATE - COMPUTER FUNDAMENTALS
MACMAINE SCHOOL OF COMPUTING
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