Jackson Changala

• Facilitated language assessment as an official interlocutor for the OET, specializing in evaluating the English language proficiency of healthcare professionals.
• Conducted speaking tests for candidates, following rigorous OET standards to assess language fluency, clarity, and communication skills in a healthcare context.

Strategic Leadership ( Programmes, Operations, People and Performance)

• Provide strategic leadership and direction to the Excel Beyond Department, serving as a representative for departments model, values and policies for all internal and external stakeholders.
• Accountable for the sustainable, effective delivery and impact of the department.
• Strategic planning: working with the Zambia Leadership Team and global colleagues to conduct annual planning and implement the ministry’s strategic vision.
• Champion safeguarding as a primary consideration in decision making processes, including strategic planning and programme design.
• Working closely with other departments to drive the strategy, providing oversight of the health and cultivation of the departments.
• Develop and maintain strategic relationships, partnerships and alliances with relevant institutions and organizations, for learning, advocacy, fundraising and influencing.
• Oversee strong systems for effective for donor acquisition and retention.
• Hold ultimate responsibility for the department’s performance and delivery, ensuring key performance and quality indicators are achieved
• Drive a culture of programme innovation, learning, evidence building and influencing – ensuring that Excel Beyond programming portfolio remains at the core of driving transformative change for young people.
• Ultimate oversight for financial management including budgeting and financial governance, ensuring strong accountability and value for money.
• Overseeing the management of the Excel Beyond Team, including fostering collective ownership of key departmental processes and systems
• Ensuring that staffing within the department is appropriate, trained, and motivated for the delivery of the ministry’s Strategy.
• Line manage and support the professional development of direct line reports and ensure strong staff performance management and staff development is provided to all staff.

• Led the designing and launching of the StandOut Mentorship Program, which is aimed at young emerging leaders. The program focused on leadership development, social impact, and personal growth for early and mid-career professionals.
• Developed and implemented a structured program that included both virtual and in-person sessions. This involved integrating weekly virtual leadership discussions, creating leadership development plans, and establishing a comprehensive mentorship model that emphasized experiential learning.
• Collaborated with community leaders and organizations to drive the program’s impact, working with external stakeholders to deliver meaningful learning experiences for program participants.
• Designed and monitored impact frameworks to track participant progress and outcomes using data to assess program success and areas for improvement.

• Overall program management, including the development and execution of the Detailed Implementation Plans (DIP) in line with the approved plans, Budget, donor guidelines as well as ChildFund procedures and policies always adhered to.
• Led the program implementation of the Early Childhood Development (ECD) Program funded by UNICEF in Katete and Petauke. The Exciting approach supports holistic approach development Children with a Multi-sectoral approach.
• Provide technical support to the Provincial and District Multi-sectoral team to develop their provincial and district ECCD Strategic Plans as well as support the actualization and realization of the set goals by the district administration.
• Led the Implementations of the first ever Insaka approach to ECD. Provided leadership and oversight of the construction of the Insaka ECD centres in Katete.
• Oversaw the implementation of community-based parenting program in 20 communities, led by District Coordinators.
• Supported the District Coordinators to organize, coordinate and schedule various early childhood and parenting classes, as well as special ECCDE events throughout the year.
• Organize and facilitate a series of trainings and coaching on related ECD concepts.
• Strengthen ECCDE center-based service delivery mechanisms and engage communities around ECD.
• Remain alert and responsive to any child safeguarding risks, Ensured that project Staff and stakeholders acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child safeguarding policy and procedures, and conduct yourself in a manner consistent with the Child Safeguarding Policy.
• Timely preparation and submission of quality progress reports that meet the organizations/donor requirements, as stipulated in the contract.
• Actively participated in the transition of projects from pre-development to design and overseeing achievement of milestones.

• Overall Administrative and operational management of Faith and Hope Counseling Services country program in Zambia.
• Ensured that Faith and Hope Counseling Services implements the Country Program 2015 – 2020 according to the laws of Zambia.
• In addition, support the Country Program Manager in the field of M&E, networking, and contribute to the orientation of new Co-Workers and the building of capacity of Partner Organizations.
• Major Accomplishments.
• Institutional representation of Faith and Hope Counseling Services in Zambia.
• Cooperation with local partner organizations, networking and developed partnerships with likeminded organisations and developed relationships with of new potential partners.
• Contribute to programme design for new proposals and coordinate input from Project Managers.
• Provided oversight for the accounting and all other administrative tasks.
• Organized planning, monitoring and assessment of the work carried out by the co-workers within the programs of partner organizations.

• Programme Leadership and Planning:.
• Leading programme design, development, and innovation efforts for The Pamodzi Timange ECD and the Gifts in Kind (GIK) Projects.
• Leading development of annual project goals, expected outcomes, outputs, targets and define success of the project.
• Leading a collaborative effort to define programme delivery approaches and performance criteria while ensuring that project is aligned with ChildFund’s Programme Quality standards, the National Strategic Plan and the relevant Zambian Government policies and programmes.
• Actively developed the training modules materials and tools in operational and financial management on both the Pamodzi Timange ECD project and the GIK project delivering trainings.
• Performing over-sight of programme monitoring, evaluation and reporting, working closely with the Monitoring and Evaluation and Research Manager, including taking the lead on the development of the Project Progress Reports.
• Monitor the Budget using the Budget vs.
• Actual Spending as a tracking tool.
• Ensure ChildFund’s finance policy is adhered to by Project staff.
• Actively managed 6 Sub grantees which include Development Aid from People to People (DAPP), Forum for Africa Women Educationalists of Zambia Zambia Open Community Schools (ZOCS), Reformed Open Community Schools (ROCS), Victors Of Hope Network (VOHN) and Expanded Churches Reponses (ECR).
• Support compliance with current donor agreements, including timely reporting.

• Developed outcome indicators; Monitored and evaluated the learning system for proposed initiatives that Restless Development Zambia pitched in its application for funds from the Queens Young Leaders Initiative, and Amplify Changes.
• Developed and completed the implementation plans and led the training of 30 health personnel and district medical officers on creating and managing youth friendly corners in Lusaka, Kabwe, Mkushi and Kasama District.
• Actively participated in the training of 88 in- country Volunteer Peer Educators and 30 UK Volunteer Peer Educators (VPEs) to run activities in sexual reproductive health, Livelihoods and employment as well civic participation.
• Budgeted and retired for the capacity building training for volunteer peer educators worth K330, 000 as planned.

• Organized and implemented 6 Awareness raising events; identified needy areas and designed awareness programmes including budgeting and event coordination.
• Arranged systematically and as planned 4 capacity building training workshops for 80 student teachers at Kasama College of education; conducted more than 20 class room lessons and non- formal education to the student teachers at Kasama College of Education as well leading on Extra- curriculum and cross- cutting issues at the College.
• Actively in providing peer support to student teachers, which included peer counseling, advice as well as career advices.
• Coached students through challenging material with positive reinforcement and encouragement.
• Supported students by identifying and addressing specific concerns.