Jackson Chirwa
Lusaka,09
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Manager Safety,Health,Environment,Risk and Quality
Zambia Airports Corporation Limited
10.2020 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Coordinated and enforced adherence to statutory and regulatory requirements on safety,health,environment and quality.
- Ensured policies,manuals,procedures,work instructions,checklists and forms are current and conform to requirements
- Ensured continous improvement was undertaken on all SHERQ management systems.
- Cross-trained existing employees to maximize team agility and performance.
- Ensured all airports were current with all applicable statutory and regulatory permits and licences.
- Ensured timely reporting of mandatory occurences to regulatory and statutory bodies.
- Ensured timely investigation of incidents/accidents
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assistant Airport Manager
Zambia Airports Corporation
05.2018 - 09.2020
- Streamlined baggage handling processes, reducing wait times for travelers significantly.
- Evaluated vendor contracts for cost-effectiveness, renegotiating terms when appropriate to save on expenses.
- Facilitated communication between various departments within the airport organization for seamless coordination of tasks and responsibilities.
- Collaborated with local businesses to develop partnerships that benefited both parties financially while enhancing the traveler experience at the airport.
- Managed construction projects on airport property, ensuring timely completion within budget constraints.
- Increased passenger traffic through targeted marketing initiatives promoting the airport''s services and amenities.
- Enhanced customer satisfaction through timely resolution of complaints and concerns.
- Developed training programs for staff members to improve their skills and increase overall productivity.
- Maintained safety standards by conducting regular inspections and addressing potential hazards.
- Administered contracts and lease agreements in liaison with Commercial department
- Liaised with Charter Operators intending fly into Lusaka and addressed all their needs in liaison with Commercial department.
- Ensured timely preparation and delivery of credit invoices for all credit transaction.
- Enforced applicable regulations pertaining to flying,airside operations and airside safety.
Health, Environment & Wildlife Management
Zambia Airports Corporation Limited
02.2012 - 04.2018
- Handled specimens and conducted tests according to established protocols, keeping efficient records on all experiments.
- Monitored the ecosystems through regular field assessments, identifying trends and potential threats to airport operations.
- Evaluated the land-use systems near airports , providing recommendations that minimized negative impacts on airport operations.
- Educated stakeholders about wildlife issues, fostering a greater appreciation for airport wildlife management , biodiversity and ecosystem conservation.
- Conducted population surveys for various species, resulting in valuable data for informed decision making on curling operations.
- Reviewed permit applications for potential impacts on protected species, recommending appropriate mitigation measures when necessary.
- Recommended and formulated procedures, policies, and guidelines for assigned wildlife management programs.
- Promoted public awareness of airport wildlife management issues through engaging presentations at community events and conferences.
- Served as a liaison between management and employees on matters related to occupational health, addressing concerns promptly and effectively.
- Designed customized safety training programs tailored to specific job functions, ensuring employees were well-prepared for workplace hazards.
- Assisted HR department with workers'' compensation claims administration, helping injured workers receive benefits quickly and efficiently while minimizing claim costs for employers.
- Monitored worker exposure to hazardous substances by implementing appropriate controls to protect employee health.
- Established strong safety committees and empowered employees to take an active role in maintaining safe work environments.
- Conducted thorough incident investigations to determine root causes and implemented corrective actions that minimized future occurrences of similar incidents.
- Led initiatives focused on stress management for employees that resulted in increased productivity rates and overall staff satisfaction levels.
- Evaluated ergonomic conditions in the workplace and recommended changes to prevent musculoskeletal disorders among employees.
- Improved employee safety by conducting regular workplace assessments and identifying potential hazards.
- Performed regular audits of company operations, ensuring adherence to established health and safety guidelines while identifying areas for improvement.
- Reduced workplace accidents by providing comprehensive training on proper safety procedures for both new hired staff and existing staff members.
- Enhanced company compliance with ISO 45001:2018 standard and OHS Act No 36 of 2010, regulations through the development and implementation of tailored safety programs.
- Developed policies and procedures related to occupational health and safety, fostering a safer work environment for employees at all levels.
- Managed hazardous waste disposal protocols, reducing potential environmental and health risks associated with improper handling.
- Collaborated with management to develop effective emergency response plans, ensuring the safety of all employees during crisis situations.
- Streamlined internal communication processes regarding safety issues leading to faster resolution times.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Developed and implemented safety policies and procedures that promoted workplace safety.
- Investigated incidents and determined root causes and implemented corrective actions.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Devised and monitored safety performance metrics to assess and improve safety performance.
- Established successful partnerships with vendors, negotiating favorable terms on licensing agreements and service contracts for the organization''s benefit.
- Partnered closely with external consultants to conduct third-party audits which led to the identification and resolution of critical gaps in our environmental management system.
- Participated in industry conferences and workshops to stay current on advancements in the field of environmental management, sharing insights with colleagues upon return.
- Implemented environmental management practices that minimized ecological impact of mining operations, preserving natural resources.
- Improved company sustainability performance by developing and implementing comprehensive environmental management systems.
- Trained employees on best practices for environmental management, fostering a culture of responsibility towards the environment within the organization.
- Developed site-specific environmental management plans to guide sustainable operations at various locations.
- Assisted in development and maintenance of environmental management systems in accordance with ISO 14001:2015.
- Drove achievement of environmental objectives and implementation of environmental management system.
- Led the design of an effective environmental management system, promoting continuous improvement in the Corporation's performance.
- Provided exceptional customer service addressing concerns related to environmental management promptly.
- Improved the Corporation sustainability practices by developing and implementing comprehensive environmental management plans.
- Developed comprehensive environmental management plans to address potential risks and maintain regulatory compliance.
- Actively participated in onboard risk assessments, identifying areas of improvement in safety and environmental management systems.
- Assisted in achieving ISO certifications for quality, and laying a foundation for health, safety, and environmental management systems.
- Established effective communication channels between various stakeholders involved in environmental management projects including clients, vendors, regulators, auditors as well as internal teams.
- Collaborated with interdisciplinary teams to develop and execute comprehensive environmental management plans.
- Spearheaded the implementation of a robust environmental management system, reducing waste generation and promoting sustainable practices.
- Achieved regulatory compliance by developing and implementing environmental management systems.
- Supported the development of corporate sustainability initiatives by providing expert guidance on industry best practices and emerging trends in environmental management.
- Developed and implemented comprehensive environmental management plans for facility operations, ensuring regulatory adherence.
- Implemented environmental management systems that reduced waste generation, conserved resources, and minimized negative impacts on local ecosystems.
- Conducted quarterly audits of environmental management compliance.
- Provided training for staff members on relevant regulations and best practices in environmental management, ensuring a well-informed workforce capable of addressing complex issues effectively.
- Conducted regular audits of environmental management systems to ensure compliance with relevant regulations and industry best practices.
- Played a key role in the establishment of an environmental management system, resulting in improved monitoring and tracking of sustainability performance indicators.
- Reduced environmental impact of building designs by incorporating eco-friendly materials and energy-efficient systems into each project.
- Played a crucial role in maintaining company certifications related to environmental health and safety management systems, demonstrating a commitment to excellence in the field.
- Ensured compliance with environmental regulations through responsible pesticide management and water conservation efforts.
- Spearheaded waste management initiatives that minimized environmental impact while remaining compliant with relevant regulations.
- Kept abreast of changes in national and international legislation related to the preservation of threatened species or their habitats.
- Facilitated information sharing between government agencies, industry partners, and international organizations for coordinated efforts against wildlife crime.
- Maintained accurate records of inspection findings for use in trend analysis, policy development, or potential enforcement actions.
- Streamlined inspection processes by implementing efficient record-keeping systems and data management techniques.
- Conducted risk assessments to prioritize inspections based on potential threats to native ecosystems or protected species.
Horticulturist
Zambia Airports Corporation Limited
09.2007 - 01.2012
- Inspected gardens to identify insect or disease problems and weed control needs.
- Trained new employees in horticulture best practices, fostering a knowledgeable workforce committed to quality workmanship.
- Implemented integrated pest management practices to minimize chemical usage while maintaining healthy plants.
- Demonstrated continual positive effort to maintain working relationships with staff, volunteers and management.
- Assisted clients in selecting appropriate plants based on climate conditions, sun exposure, soil type, and desired aesthetic appeal.
- Retained knowledge of garden plants and understanding of cultural requirements to maximize growth and cultivation.
- Streamlined nursery operations by introducing efficient processes for watering, pruning, and transplanting plants as needed.
- Optimized irrigation systems to conserve water resources while maintaining healthy landscapes at various sites.
- Conducted soil testing to determine appropriate nutrient levels for optimal plant growth.
- Maintained horticultural calendar to track bloom periods and seasonal cultural needs.
- Improved customer satisfaction by providing personalized recommendations on plant selection and care based on individual needs.
- Enhanced plant health by implementing proper pruning, watering, and fertilization techniques.
- Developed planting schedules to optimize growing seasons and ensure continuous availability of popular plant varieties.
- Maintained detailed records of all plant inventories, pesticide applications, and cultivation activities for reporting purposes.
- Tagged and labeled plants in nursery to record planting location information.
- Oversaw the successful installation of diverse landscaping projects including hardscapes such as walkways or retaining walls.
- Increased crop yield through effective pest management and disease prevention strategies.
- Coached, counseled and mentored assigned staff to build positive employee relations and document performance.
- Designed visually appealing landscapes for residential and commercial clients, incorporating native plants and sustainable practices.
- Educated clients on sustainable gardening practices, promoting the benefits of organic methods and native plants.
- Spearheaded efforts to preserve native species within public parks by removing invasive species from designated areas.
- Altered soil types to grow different types of plants in non-native environments.
Senior Horticulturist
GRZ-Ministry Of Works And Supply
04.2000 - 08.2007
- Inspected gardens to identify insect or disease problems and weed control needs.
- Trained new employees in horticulture best practices, fostering a knowledgeable workforce committed to quality workmanship.
- Implemented integrated pest management practices to minimize chemical usage while maintaining healthy plants.
- Demonstrated continual positive effort to maintain working relationships with staff, volunteers and management.
- Assisted clients in selecting appropriate plants based on climate conditions, sun exposure, soil type, and desired aesthetic appeal.
- Retained knowledge of garden plants and understanding of cultural requirements to maximize growth and cultivation.
- Conducted soil testing to determine appropriate nutrient levels for optimal plant growth.
- Streamlined nursery operations by introducing efficient processes for watering, pruning, and transplanting plants as needed.
- Improved customer satisfaction by providing personalized recommendations on plant selection and care based on individual needs.
- Enhanced plant health by implementing proper pruning, watering, and fertilization techniques.
- Documented plant information and identified plant material to process and maintain accession records.
- Collaborated with landscape architects to create functional outdoor spaces that met client needs and preferences.
- Designed visually appealing landscapes for residential and commercial clients, incorporating native plants and sustainable practices.
- Coached, counseled and mentored assigned staff to build positive employee relations and document performance.
- Established positive relationships with local nurseries and suppliers, negotiating competitive pricing for materials and plants.
- Oversaw the successful installation of diverse landscaping projects including hardscapes such as walkways or retaining walls.
- Educated clients on sustainable gardening practices, promoting the benefits of organic methods and native plants.
- Tagged and labeled plants in nursery to record planting location information.
- Maintained detailed records of all plant inventories, pesticide applications, and cultivation activities for reporting purposes.
Parks and Gardens Superintendent
Kabwe Municipal Council
12.1997 - 03.2002
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Improved soil quality by implementing organic composting methods and utilizing appropriate amendments.
- Enhanced garden aesthetics by designing and implementing visually appealing landscape layouts.
- Streamlined garden maintenance tasks through effective delegation of responsibilities among team members.
- Established partnerships with local nurseries and suppliers to secure high-quality plants at competitive prices.
- Performed accurate plant identification and assessment to ensure suitable choices for specific environmental conditions.
- Provided exceptional customer service by addressing inquiries promptly and sharing valuable horticultural advice based on individual needs.
- Collaborated with team members to complete large-scale landscaping projects within tight deadlines while maintaining high-quality standards.
- Reduced water usage in the nursery by implementing efficient irrigation systems and drought-tolerant plant selections.
- Assisted customers in making informed decisions on plant purchases by providing detailed information on care requirements and growth habits.
- Ensured successful propagation efforts with proper seed sowing methods, cutting treatments, grafting techniques, or other relevant procedures as required for each species.
- Maintained healthy soil conditions through regular testing, amendment application, and pH adjustments.
- Conducted research to identify optimal growing conditions for various plant species, resulting in improved cultivation success rates.
- Streamlined inventory management processes through thorough record-keeping of incoming shipments, stock levels, and sales data.
- Facilitated the organization''s compliance with relevant regulations by maintaining accurate records of pesticide use, waste disposal, and other pertinent activities.
- Enhanced plant growth by implementing proper pruning techniques and pest management strategies.
- Contributed to a safe work environment by following all safety protocols when operating machinery and handling chemicals.
- Supported landscape design projects with expert knowledge of plant selection, placement, and care requirements.
- Helped keep facilities, equipment and tools operational with regular repairs and proactive maintenance.
- Explored various silvicultural techniques used for exotics indegenous hardwoods ans ornamental shrubs.
- Studied impacts of fertilizer application methods to verify usefulness to .
- Increased crop yield by applying appropriate fertilization methods and irrigation techniques.
- Adapted to changing circumstances in the field by staying current on industry trends and research findings through continuous professional development opportunities.
- Examined specimens to identify diseases, environmental impacts and harm from manmade chemicals
Forestry and Wildlife Manager
Chaminuka Nature Reserve
09.1996 - 11.1997
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Improved wildlife habitats through strategic thinning operations and invasive species removal.
- Provided assistance during timber sale appraisals, evaluating stand volume estimates and market value calculations accurately.
- Assisted in the development of long-term forest management plans, incorporating ecological principles for sustainability and biodiversity conservation efforts.
- Completed extensive field data collection for accurate forest resource assessments and planning purposes.
- Enhanced forest management by conducting regular tree inventories and monitoring overall health.
- Maintained trails and recreational areas to ensure safe access for visitors and prevent environmental damage.
- Reduced wildfire risk with timely fuel reduction treatments and controlled burn activities.
- Assessed potential impacts of proposed projects on sensitive species or ecosystems, contributing valuable input during environmental review processes.
- Assisted in reforestation efforts, planting over 10, 000 seedlings across various project sites.
- Supported reforestation efforts by planting trees on land which was logged, destroyed in forest fire or cleared by industrial use.
- Promoted reforestation by reintroducing grass and groundcover plants into area to prevent soil from being washed or blown away.
- Conducted field surveys to collect data on wildlife populations and habitats.
- Supported conservation efforts by helping to monitor and assess health of wildlife and habitats.
- Implemented site-specific restoration projects that improved habitat quality and promoted biodiversity within managed landscapes.
- Reduced human-wildlife conflicts by designing and implementing effective deterrent measures on private lands.
- Conducted research on various species'' ecology, informing adaptive management strategies for their conservation.
Consultant-Vegetation and Wildlife
Zambia Consolidated Copper Mines
05.1996 - 08.1996
- Conducted Environmental and Social Impact Assessments and vegetation and wildlife inventories in thirteen mine licence areas under ZCCM
- Reviewed vegetation and wildlife status within thirteen mine licence areas.
- Documented the existing status of vegetation and wildlife species in the thirteen mine licence areas as well as in the respective nearby areas in order to understand the impact of mining operations on wildlife and vegetation.
- Described the natural vegetation and wildlife baseline conditions in local areas that have not been disturbed by mining operations in order to determine the basis for mining closure objectives.
Education
Master of Arts - Environment And Sustainable Development
The Copperbelt University
Kitwe10.2024
Associate of Arts - Airport Management Accreditation
ACI/ICAO-AMPAP
Montreal,Canada11.2021
Post Graduate Diploma - Monitoring And Evaluation
Cavendish University
Lusaka,Zambia09.2011
Bachelor of Science - Forestry
The Copperbelt University
Kitwe, Zambia08.2007
Diploma - Project Planning And Management
National College For Management And Development
Kabwe, Zambia09.2004
Certificate - Social Work
University of Zambia
08.2002
Diploma - Forestry
Zambia Forestry College
Kitwe,Zambia12.1995
School Certificate - Secondary School Leaving Examinations
Lundazi Secondary School
12.1989
Skills
Communication
Interpersonal
Negotiation
Decision making
Problem solving
Presentation skills
Microsoft Office
Team building
Report writing
Investigation and auditing
Stakeholder management
Oral and Written English
Accomplishments
International Airport Professional Accreditation
Managed to have all the international airports certified
Managed to have ZACL certified in QMS ISO 9001:2015
Certified Aircraft Accident Investigation
Certified Auditor in Integrated Management Systems (QMS,OHS and EMS)
Affiliations
- Airport Management Accreditation Alumni-Member
- Zambia Institute of Marketing-Associate Member
- Zambia Institute of Environmental Management-Member
- Zambia Occupational Health and Safety Association-Member
- Zambia Ornithological Society-Member
Certification
- CPM - Certified Professional Manager
Reading, watching soccer,travelling,playing soccer
Reading research articles and publications
Watching documentaries on nature,news and movies
Watching and playing soccer
Site seeing and visiting heritage sites
Languages
Tumbuka, Bemba, Nyanja, Tonga
Native language
Timeline
Manager Safety,Health,Environment,Risk and Quality
Zambia Airports Corporation Limited
10.2020 - 09.2023
Assistant Airport Manager
Zambia Airports Corporation
05.2018 - 09.2020
Health, Environment & Wildlife Management
Zambia Airports Corporation Limited
02.2012 - 04.2018
Horticulturist
Zambia Airports Corporation Limited
09.2007 - 01.2012
Senior Horticulturist
GRZ-Ministry Of Works And Supply
04.2000 - 08.2007
Parks and Gardens Superintendent
Kabwe Municipal Council
12.1997 - 03.2002
Forestry and Wildlife Manager
Chaminuka Nature Reserve
09.1996 - 11.1997
Consultant-Vegetation and Wildlife
Zambia Consolidated Copper Mines
05.1996 - 08.1996
Master of Arts - Environment And Sustainable Development
The Copperbelt University
Associate of Arts - Airport Management Accreditation
ACI/ICAO-AMPAP
Post Graduate Diploma - Monitoring And Evaluation
Cavendish University
Bachelor of Science - Forestry
The Copperbelt University
Diploma - Project Planning And Management
National College For Management And Development
Certificate - Social Work
University of Zambia
Diploma - Forestry
Zambia Forestry College
School Certificate - Secondary School Leaving Examinations
Lundazi Secondary School
- CPM - Certified Professional Manager
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