Jackson Kanyinga

• Developed and implemented comprehensive security plans to protect the organization's data, persons and assets.
• Defined acceptable use policies for corporate users and monitored adherence.
• Managed third-party vendors providing escort services related to security operations or projects.
• Maintained a secure environment by ensuring physical access controls are in place at all times.
• Assisted in developing company disaster recovery plan in case of a major system outage or breach of data integrity or material theft.
• Conducted security assessments and audits of existing systems, policies, and procedures.
• Created training materials for employees on best practices in information security.
• Monitored staff activities to ensure compliance with organizational security protocols.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
• Patrolled crowds during events to preserve order and promote security.
• Adhered to daily patrol schedules to support consistent security presence throughout property.
• Managing all security equipment, including CCTV, alarm systems, and GPS tracking systems.
• Monitoring all cargo-loaded trucks from the loading point to the offloading point.
• Activating the reaction team and state police in case of an emergency.
• Managing security service providers' performance and contracts.
• Follow up on company court cases, prosecution, until the case conclusion.
• Help the state police during the investigation of any incident recorded in the company.
• Generate a general security report for the management.
• Recruit and manage all company security officers.
• Supervise warehouse operation procedures, and address the breaches.
• Communicate with drivers, transporters, and the escort companies to ensure the transit SOP is well adhered to.
• Oversee all security-related matters for the company.

IT Technician

• Set up user profiles on local machines according to established standards.
• Provided training sessions for end users on how to use various software programs.
• Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
• Responded quickly to emergency situations involving outages or data loss scenarios.
• Installed and configured hardware, software, systems, networks, printers, and scanners.
• Performed system backups and restores as required.
• Assisted with the deployment of new applications and updates to existing applications.
• Diagnosed hardware failures using diagnostic tools such as PC Doctor or Windows Event Viewer.
• Implemented security measures such as firewall configuration and virus protection software installation and updates.
• Troubleshot system issues related to network connectivity, software installation and configuration, printing.
• Resolved hardware issues including replacing parts as necessary.
• Participated in team meetings to discuss project status updates.
• Monitored system performance and implemented preventive maintenance procedures.
• Referred major hardware or software problems or defective products to vendors or technicians for service.

Tracking Supervisor

• Assigned routes and communicated instructions to drivers regarding pick-up and delivery times.
• Managed communications between security escorts, clients, and dispatchers.
• Resolved conflicts between escorts and drivers in a professional manner.
• Resolved customer complaints related to control room services in a timely manner.
• Interviewed potential candidates for open positions within the control room.
• Train new escorts and control room operators
• Worked closely with management team to review current operations and identify areas needing improvement.
• Send incident reports in case of any incidents.
• Send tracking reports to clients.
• Help with the investigation in case of any incident.
• Manage the entire control room operations.