Jackson Simalumba

• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Incorporated database technologies such as relational databases and SQL.
• Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
• Collaborated with organizations such as UNICEF, UNESCO, ZAMSTATS etc when extracting school information for concise decision making.
• Conducted capacity building to officers on behalf of projects such as KGS, ZEEL and ZEEP.

• Miscellaneous End User Support
• Network Support - Cisco Router and Switch Configurations
• Creating Active Directory Users and Editing
• End User training
• Monthly report writing and submission
• Collaborating with staff in charge of the Financial and Payroll systems in resolving end – user problems.

• Rectifying any sort of LAN/Internet connectivity problems.
• Configuration and Administration of

o Cisco Router 2951 configurations (NAT etc.)

o 48 – port Cisco Switch 2960 (10/100 + 2T/SFP LAN BASE IMAGE)

• Administering Windows Server 2003

o Domain Controller

o DHCP

o Active Directory

• .Administering Microsoft Exchange Mail Server 2007.
• Software and Hardware Support
• Offering professional advice to users on best ICT practices.

• Local Area Network (LAN) Installation for African Banking Corporation (BancABC) for the following branches :

a. Chingola

b. Findeco

c. Kasama

d. Chinsali

• Supervising technicians when the supervisor is absent
• Designing and installation of Local Area Networks (LANs)
• Monitoring Base Transceiver Stations (BTS), Servers, Very Small Aperture Terminals (VSATs) and Fibre Links.
• Recording events on a Customer Relationship Management (CRM) System called Sugar.
• Creating Virtual Domains and E – Mail Accounts
• Configuring Base Transceiver Stations (BTS), Routers, and Mail Clients (e.g. outlook express).
• Surveying sites for new wireless equipment installation.
• Resolving any sort of LAN/Internet connection problems at client sites.