Jairo NJapawu
Sales assistant
Lusaka,09
Summary
Proactive and results-driven professional with a strong background at Zambia Bata Shoe Company PLC, excelling in customer service and problem-solving. Demonstrated ability to enhance store visual appeal and foster customer loyalty through effective teamwork and collaboration. Skilled in managing financial transactions and customer issues, contributing to a positive shopping experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate, Sales Assistant
Zambia Bata Shoe Company PLC
06.2019 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
School Certificate -
Zambezi Boarding High School
Zambezi District Of Zambia 12.2010
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
Certificate in business management, certificate in mobile phone graphic design,certificate in first aid kit and certificate in business administration(ADMINCO) by Zambia Bata shoe company PLC.
Timeline
Sales Associate, Sales Assistant
Zambia Bata Shoe Company PLC
06.2019 - 08.2024
Certificate in business management, certificate in mobile phone graphic design,certificate in first aid kit and certificate in business administration(ADMINCO) by Zambia Bata shoe company PLC.
School Certificate -
Zambezi Boarding High School
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