Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jane Nanyangwe

Lusaka

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Tree house cafe

Front office operation
Lusaka
06.2024 - 07.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Multichoice Zambia

Sales promoter
Lusaka
04.2020 - 07.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Certificate in Travel And Tourism in Operation - Hospitality And Tourism Management

Zambia Institute of Hospitality And Tourism Industry
Lusaka , Zambia
08.2024 - 01.2026

Skills

  • Customer service
  • Team collaboration
  • Project management
  • Effective communication
  • Problem resolution
  • Time management
  • Sales support
  • Calm under pressure
  • Customer relations

Languages

English
First Language
English
Advanced (C1)
C1

Timeline

Certificate in Travel And Tourism in Operation - Hospitality And Tourism Management

Zambia Institute of Hospitality And Tourism Industry
08.2024 - 01.2026

Tree house cafe

Front office operation
06.2024 - 07.2024

Multichoice Zambia

Sales promoter
04.2020 - 07.2024
Jane Nanyangwe