Jennifer Chilanga has 9 years of joint professional experience in Monitoring Evaluation, Research, Policy and Planning, Audit and Risk management, Human Resource, Business Event Management and Content Development. She invested the formative years of her career in Human Resource as an intern, then Internal Audit, Risk Management and Monitoring and Evaluation. Jennifer aspires for a fast-paced, complex and challenging work environment that offers exceptional chances to understand and contribute to national economic growth and development of Zambia and currently in the energy sector which is a key life line to Development. Jennifer worked at Zambia Development Agency where she served as Monitoring and Evaluation Officer, Planning Officer and Research Analyst. Before this she was a Systems Assurance officer in the first ever set up division of Internal Audit & Risk at Zambia Development Agency. Jennifer is also a member of Zambia Monitoring & Evaluation Association - ZaMEA. When God gives a workspace, it is imperative to serve and make a difference. Jennifer's main ambition for her corporate life is to build a strong and high-level energy leadership that delivers value for the corporation and individual accomplishment. With such contribution, and over time, she aspires to become a regionally and internationally recognized Development Professional.
Hi, I’m
Jennifer Sampa Chilanga-Maliande
Principal Offcer- Monitoring and Evaluation
Lusaka, Ibex,Lusaka
Summary
Overview
11
years of professional experience
4
years of post-secondary education
Work History
Zesco Limited
Principal Officer
03.2023 - Current
Job overview
- My job entails preparing reports for the M & E activities in the region
- I also supervise staff under my office and ensure organizational resources are optimally used in line with ZESCO Limited policies and procedures
- I also Implement Monitoring and Evaluation plans for the region
- I oversee workflow processes and provide recommendations for effective and efficient discharge of assignments and activities
- As, I provide first level quality assurance for M & E synthesis reports in the region and monitor the MMEIS and ensure relevant actions are taken in the Unit and across the Corporation.
Africast Conferences & Exhibitions
Content Management Specialist
07.2021 - 02.2023
Job overview
- Coming up with content goals and strategies and pitching ideas to the Marketing
- Collaborating with other departments and team members and brainstorming subjects for creative content
- Creating unique, simple-to-understand, and user-friendly content using good SEO techniques
- Writing new web content and editing existing content
- Editing and proofreading new content before publication
- Managing the distribution of content through our various channels, including social media
- Analysing performance indicators and web traffic and determining the effectiveness of created content
- For the Northern Circuit Information Centre, I was:
- In charge of the collection & contribution of information to our digital media
- Namely, Website,
- Facebook, Twitter, and Instagram
- Created compelling, high-converting, come-back for-more content
- Supervised and closely worked with data collectors to meaningfully display information on website and social media
- Wrote, reviewed, edited, and updated content for company websites, blogs, marketing materials, and similar platforms
- Conducted research and interviews to learn more about current trends, developments, and perceptions about the subject matter – NCiC, and then contextualized findings
- Assisted the creative team with the design of promotional materials
- Used social media to engage consumers, respond to questions or complaints, and to promote company initiatives
- Took over existing online/social media platforms and content
- Collaborated with internal departments to establish campaign objectives, complete tasks, and identify and solve problems
- Meet online regularly!
- Monitored social media and company website metrics
- Utilized SEO methods to increase site traffic
- Suggested new ways to promote company offerings to reach consumers
- Managed the program and built networks and alliances Monitoring
Zambia Development Agency
Evaluation Officer
09.2019 - 09.2020
Job overview
Zambia Development Agency
Research and Policy Analyst
06.2017 - 09.2019
Job overview
- Undertake research and policy analysis that ensures that the Policy and Planning department generates information on all sectors of the economy and provides timely and appropriate advice to government on policy issues related to industrial development and business environment.
Zambia Development Agency
Monitoring and Evaluation Officer
09.2016 - 06.2017
Job overview
- Assists the specialist to undertake monitoring and evaluation activities covering investments, exports and enterprise development and submit M and E reports
- Create data bases on ZDA national investment and trade information system, gather, analyse and disseminate ZDA programme information, statistical gathering on ZDA programme's and activities, primary and secondary research and develop bench marks on effective investment development policy and strategies
- Field evaluations for policy formulation and program development.
Zambia Development Agency
Systems Assurance Officer
02.2015 - 09.2016
Job overview
- The Systems Assurance Department is there to provide independent, objective assurance and consulting service designed to add value and improve ZDA's operations
- It brings systematic and disciplined approach to evaluate and improve the effectiveness of governance, risk management and control processes
- Basically, internal audit
- HR industrial attachment
Zambia Electricity Supply Corporation, ZESCO
12.2012 - 02.2013
Job overview
Education
University of ZambiaLusaka
Bachelor of Arts Degree from Development Studies, Sociology
07.2010 - 10.2014
University Overview
University of Lusaka
Master of Science Degree from Project Management
University Overview
and the main certificates she possess include but are
not limited to; Certificate in Kobo Box, Certificate in Planning Inward and Outward Missions, Certificate in Export and Investment promotion assessment, Certificate in Database Management, Certificate in Monitoring and Evaluation, Certificate in Microsoft Office, SPSS and EViews, and an Advanced Certificate in Diplomatic Practice and International Relations
University Overview
University of Lusaka
Master’s Degree from Project Management
2019
University Overview
Zambia Institute of Diplomacy and International Studies
Masters from Project Management
University Overview
University of Zambia
A professional certification in Diplomacy
University Overview
Bachelor's Degree from Development Studies
2014
University Overview
Class representative of Industrial policy for one year. Member of the UNZA Catholic Community
Zambia Insurance Business College
Trust (ZIBCT)
Professional Certificate in Marketing
University Overview
Chudleigh House School
Grade 12 school certificate
2010
University Overview
Roma Girls Secondary School
Junior Grade 9 Certificate
Nov 2006
University Overview
Nkhwazi Primary School
Grade 7 Certificate
Nov 2003
University Overview
Certificate in Microsoft Office, SPSS, Stata and EViews- University Zambia
Nov 2001
University Overview
Certificate in Monitoring and Evaluation
2013
University Overview
Certificate in Data base Management
2014
University Overview
JICA- Japan International Corporation Agency
2016
University Overview
Certificate in Export and Investment Potential Assessment- International Trade Centre and
Partnership for Investment and Growth in Africa (ITC AND PIGA
2019
University Overview
Centre (ITC)
Certificate in Planning of Inward Missions- International Trade
2020
University Overview
University of Lusaka
Certificate in Kobo Toolbox
2022
University Overview
Skills
- Project Planning and Management
- Risk Management
- Monitoring and Evaluation
- Research, analytical and problem-solving skills
- Diplomacy and International Relations
- Procurement and Bidding
- Quality Management
- Disaster Management and Mitigation
- Strategic Management
- Skills
- Excellent interpersonal communication skills and teamwork
- High levels of integrity, responsibility and accountability
- Good time management/supervisory skills
- Strategic Planning Skills
- Decision maker
- Team player
- Knowledge of
- MS Office Packages – Word, Excel, Power point Mentoring, and Presentations
- Networking and relationship building skills
- Database Management and information provision in investments, exports, and enterprise development
- Social Media and Website Management skills
- Strong tact, diplomacy, and ability to manage confidential information excellently
- Protocol and Public Relations
- Problem Solving
- Project Coordination
- Social Media Measurement
- Data Collection
- Social Media Marketing
- Change Management
- Virtual and Physical Event Planning
Accomplishments
Accomplishments
- Conducted economic research by taking part in the 2017 Foreign Private Investment and Investor Perceptions in Zambia 2017 report training workshop and field work with Bank of Zambia, Zambia Statistics Agency (Central Statistics Office) and Zambia Development Agency https://www.boz.zm/report.pdf
- Conducted Economic Impact of Enterprise Development Programmes
- Conducted Client Satisfaction Survey
- Conducted Ad hoc Economic Studies
- Organized and contributed to development of the Zambia Development Agency (ZDA) strategic plan 2018-2021
- Contributed in the collection of data, uploading of data, website design and brochure and banner design of the investor guide website for Zambia known as the guide, and in charge of content management of the website http://www.theiguides.org/public-docs/guides/zambia/
- Contributed to the collection of data, uploading of data, website design of the Northern Circuit
- Information Centre and content management of the website https://www.gonorthzambia.info/
- Honours & Awards
- Industrial Policy Class Representative – UNZA
- Class Representative- Project Management- UNILUS
References
References
Referees Title Names Position Organization
Mr. Eric Chipeta Snr. Manager M&E ZESCO limited Echipeta@zesco.co.zm
Mr. Chimwemwe Nyirenda Managing Director Africast chimwemwe@africastzambia.org
Dr. Stephen Chundama Manager- Research Zambia Development Agency Stephen.Chundama@zda.org.zm
Ms. Mwika Mwenechanya Snr. Economist Bank of Zambia mwikamwenchanya@boz.zm
Dr. Eng. Kalumbu Nsefu Acting Director- Legal Zambia Metrology Agency kalumbunsefu@gmail.com
Dr. Simon Manda Lecturer University of Leeds smanda08@yahoo.com
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsWork from home optionPersonal development programs401k matchQuote
It is never too late to be what you might have been.
Timeline
Principal Officer
Zesco Limited
03.2023 - Current
Content Management Specialist
Africast Conferences & Exhibitions
07.2021 - 02.2023
Evaluation Officer
Zambia Development Agency
09.2019 - 09.2020
Research and Policy Analyst
Zambia Development Agency
06.2017 - 09.2019
Monitoring and Evaluation Officer
Zambia Development Agency
09.2016 - 06.2017
Systems Assurance Officer
Zambia Development Agency
02.2015 - 09.2016
Zambia Electricity Supply Corporation, ZESCO
12.2012 - 02.2013
University of Zambia
Bachelor of Arts Degree from Development Studies, Sociology
07.2010 - 10.2014
University of Lusaka
Master of Science Degree from Project Management
not limited to; Certificate in Kobo Box, Certificate in Planning Inward and Outward Missions, Certificate in Export and Investment promotion assessment, Certificate in Database Management, Certificate in Monitoring and Evaluation, Certificate in Microsoft Office, SPSS and EViews, and an Advanced Certificate in Diplomatic Practice and International Relations
University of Lusaka
Master’s Degree from Project Management
Zambia Institute of Diplomacy and International Studies
Masters from Project Management
University of Zambia
A professional certification in Diplomacy
Bachelor's Degree from Development Studies
Trust (ZIBCT)
Professional Certificate in Marketing
Chudleigh House School
Grade 12 school certificate
Roma Girls Secondary School
Junior Grade 9 Certificate
Nkhwazi Primary School
Grade 7 Certificate
Certificate in Microsoft Office, SPSS, Stata and EViews- University Zambia
Certificate in Monitoring and Evaluation
Certificate in Data base Management
JICA- Japan International Corporation Agency
Certificate in Export and Investment Potential Assessment- International Trade Centre and
Partnership for Investment and Growth in Africa (ITC AND PIGA
Centre (ITC)
Certificate in Planning of Inward Missions- International Trade
University of Lusaka
Certificate in Kobo Toolbox
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