Jenny Chishimba
Kitwe
Summary
Human resource officer and administrative assistant with over 7 years delivering comprehensive and proficient support to senior executives and colleagues. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resource Officer
Southern Cross Motors
Kitwe
02.2018 - Current
- Monitored attendance sheets for all departments, ensuring timely submission and accuracy.
- Oversaw leave management, verifying forms and prepare all payroll inputs and sent them to Senior HRM for final processing.
- Supervised canteen staff to maintain a clean and safe environment.
- Supported and monitored overall soldier welfare.
- Scheduled medical examinations for employees and managed Silicosis appointments.
- Purchased and ordered personal protective equipment (PPE) for staff use.
- Updated medical scheme data for existing employees and registered new recruits.
- Ensured completion of evaluation forms and performance appraisals by department heads.
- Maintained employee personal files and organized company documentation efficiently.
- Ensured compliance with safety regulations in the workplace.
- Managed employee relations issues such as grievances or complaints.
- Provided advice and guidance regarding disciplinary actions when needed.
- Analyzed job descriptions to determine job requirements and qualifications.
Receptionist (Front office)
Southern Cross Motors
Kitwe
05.2011 - 01.2018
- Receiving and welcoming visitors.
- Attending to incoming and outgoing telephone calls and emails.
- Filing company documents.
- Supervising collection of Garbage is done on time.
- Assistant to the branch manager.
- Purchasing of office stationary.
- Making and organising travelling arrangements for senior staffs.
- Handling petty cash for workshop.
Direct sales Agent (lead generator)
Barclays Bank Ndola
Ndola
10.2008 - 11.2009
- Marketing and selling of Barclays products and services.
- Assisting existing and new customers in loan processing.
- Opening new accounts for new customers.
- Making customer follow-ups.
Education
Diploma - Human resource management
National Institute of Public Administration
Lusaka, Zambia01.2007
Certificate - Human resource management
National Institute Of Public Administration
Lusaka, Zambia01.2004
Skills
- Organisational - able to organise and plan
- Time management and Self discipline - able to manage time within deadlines
- Conflict management (problem Solving) - able to advise and and come up with suitable solution to resolve conflicts at a given time
- Multi tasking and reliability - able to work under pressure with minimum supervision
- Customer or client service - able to handle customers effectively and effeciently
- Confidentiality (Discretion) - able maintain confidentiality information or data safely
- Communication - able to communicate effectively and efficiently both verbal and written through many forms of modern communcations eg emails, letters, telephone, memo, minutes and more
- MS office proficient - computer literate, able to operate outlook microsoft exchange, excel and word
- Teamwork and collaboration - able to work as a team
- New employee orientations - able to orient new staffs, visitors and customers
- Payroll administration
- Performance appraisal
- Time management
- Data entry
- HR documentation
- Leave management
- Employee relations
- Safety compliance
Certification
- Full Diploma level III in Human resource management and development, NIPA, 2007
- Certificate in human resource management, NIPA, 2004
- Full Grade 12 School Certificate, Muzi High school, 1998-2003
- Certified member of Zambia Institute of Human resource (ZIHRM).
- Certificate in wellness champion at workplace, upskill corporate Training and consultancy, July, 2018
Languages
Fluent in English and Bemba language, both written and spoken
Projects
Did a research project with the topic "an investigation on the causes and effects of occupational stress on health workers in relation with performance" which was part of my final academic year in human resource management at university teaching hospital under Physiology department from 1st June, 2006 to 30th November, 2006 and it was approved by the head of research at NIPA.
Accomplishments
- Did a school project and passed to obtain my Diploma in human resource management from 1st June, 2006 to 30th November, 2006.
- Awarded a labour certificate as a receptionist as the most improved and hardworking employee in May, 20015.
- Awarded a 5 year long service award by Southern Cross Motors in December, 2016.
- Awarded a certificate as workplace wellness and health champion under the Swedish government sponsorship training programme in July, 2018.
- Certified member of the Zambia institute of Human resource in March, 2017.
- Managed to write a wellness health and safety policy document with my team committee for Southern Cross Motors and got approved under the upskill corporate training and consultancy and Skfour mentorship.
References
- Mizinga Mwiinga
Head Human Resources,Champions Logistics
Lusaka.
Contact:0966255358
Email:mizingamwiinga@gmail.com
- Apostle Shadreck Mugala Silungwe
Contact:0977279366
Email:shadreckmugala184@gmail.com
Grace Tabernacle international kitwe
- Teddy, Mubita, Pastor, +260977334535, Bread of Life International, P.O Box 21007, Solwezi, Zambia
Languages
English and Bemba
Elementary
Timeline
Human Resource Officer
Southern Cross Motors
02.2018 - Current
Receptionist (Front office)
Southern Cross Motors
05.2011 - 01.2018
Direct sales Agent (lead generator)
Barclays Bank Ndola
10.2008 - 11.2009
Diploma - Human resource management
National Institute of Public Administration
Certificate - Human resource management
National Institute Of Public Administration
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