Professional Summary
Overview
Work History
Education
Skills
Timeline

Jesinta Chama

Mukuba Hotel
Ndola
6
years of professional experience

Driven professional with a proven track record at Mukuba Hotel, excelling in customer service and operational efficiency. Demonstrated mastery in organization and time management, enhancing client satisfaction and streamlining front-office operations. Skilled in telephone communication and data entry, contributing to a significant improvement in client engagement and administrative accuracy.

Work History

Receptionist

4 Years 5 Months
Mukuba Hotel | 06.2016 - 11.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Cashier

1 Year 1 Month
Mukuba Hotel | 05.2015 - 06.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

2nd Diploma - Sales And Marketing Management

Zibsip College | Kitwe, Zambia | 06.2008

Skills

Organization skills
Time Management
Telephone skills
Data Entry

Timeline

Receptionist

Mukuba Hotel
06.2016 - 11.2020Read More

Cashier

Mukuba Hotel
05.2015 - 06.2016Read More

Zibsip College

2nd Diploma from Sales And Marketing Management
Read More
Jesinta Chama