Microsoft office
Jimmy Ngonga
Administration
Garden Compound,Lusaka
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Financial Administrative Manager
Swift Capital Limited
Lusaka, Northmead, Manchichi Road
01.2020 - 01.2022
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Recruited, interviewed and hired 11 employees and implemented mentoring program to promote positive feedback and engagement.
- Developed strategic plans for day-to-day financial operations.
- Established and checked coding procedures, monitored reports and updated internal files.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
- Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects.
Head of Administration, Sales and Marketing
Rubust Trailer and Bodies Company
Lusaka, Malambo road
10.2018 - 12.2019
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Maintained records related to sales, returns and inventory availability.
- Completed orders and organized product deliveries to meet customer timetables.
- Developed, marketed and sold full range of products and support services.
- Prepared large cash deposits with zero discrepancies.
Administrative Manager
Blessed Farm Supplies
Lusaka, Kafue
07.2017 - 09.2018
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Oversaw office inventory activities by ordering and requisitions and stocking receiving.
- Kept operations in compliance with statutory regulations by developing and directing effective internal systems.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Supervised staff of 45 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth farm operations.
- Defined clear targets and objectives and communicated to other team members.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained store equipment, printers and fax machines.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Sale and Marketing
Quantum Foods Zambia Limited
Lusaka, Chikumbi
01.2013 - 05.2017
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Developed campaigns and specific marketing strategies for clients.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Completed in-depth reviews of market conditions and customer preferences for our products and services
- Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships.
- Identified appropriate marketing channels and target customers for campaigns.
- Partnered with graphics team to prepare, design, implement and measure success of campaigns.
- Analyzed data from previous and current marketing campaigns to improve future results.
- Maintained high level of understanding of industry standards and trends.
Book Keeping
Bokomo Zambia Limited
Lusaka, Ten miles
01.2008 - 12.2013
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Established Pastel accounting system to reflect accurate financial records.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Maintained and processed invoices, deposits and money logs.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Supported operations by communicating with customers, filing documents and managing data.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reported financial data and updated financial records in ledgers and journals.
Education
High School Diploma -
Musamba Secondary School
Chilanga 01.2013 - 11.2015
High School Diploma -
Duncan Bible Collage
Lusaka 01.2008 - 04.2010
Skills
Human resources knowledge
FHA loan process background
Cash handling expertise
Reporting familiarity
Cost control and reduction
Good Telephone Etiquette
Customer Service
Staff Management
Sales professional
Collaboration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
Member of the Zambia Music Copyright Protection Society (ZAMCOPS)
Additional Information
Did some short Courses in Pastel Accounting and Computer Studies
Software
Pastel Accounting Software
Certification
Local Church Minister's Licence since August2014 under Pentecostal Holiness Church in Zambia
Timeline
Financial Administrative Manager
Swift Capital Limited
01.2020 - 01.2022
Head of Administration, Sales and Marketing
Rubust Trailer and Bodies Company
10.2018 - 12.2019
Administrative Manager
Blessed Farm Supplies
07.2017 - 09.2018
Sale and Marketing
Quantum Foods Zambia Limited
01.2013 - 05.2017
High School Diploma -
Musamba Secondary School
01.2013 - 11.2015
Book Keeping
Bokomo Zambia Limited
01.2008 - 12.2013
High School Diploma -
Duncan Bible Collage
01.2008 - 04.2010