Jimyc Tembo
Lusaka
Summary
More than six years of experience in managing network and computer systems, with a proven background in troubleshooting, software installation, and maintaining IT infrastructure. Known for strong problem-solving capabilities and ability to optimize system performance for enhanced operational efficiency. Demonstrated success in implementing security measures to protect data and network access. Made significant improvements in system reliability and user satisfaction through strategic planning and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ICT System Administrator and Network Administrator
Rusangu University Lusaka Campus
Lusaka
01.2018 - 03.2024
- Responsibilities include: Running regular checks on network and data security, Developing and implementing IT policy and best practice guides for the organization, Conducting regular system audits, Overseeing and determining timeframes for major IT projects including system updates and upgrades, IT support for students and staff members, Identifying opportunities for student training and skills advancement in ICT, Design, implement, and manage the IT network infrastructure, including associated systems like Wi-Fi, firewalls, and switches, Managing Student registration process, IT Orienting for Staff and Students, Managing Moodle (eLearning Platform), Attending to student's queries (results, Bill-muster, and other technical problems), Managing the IT hardware and software in the Computer Labs, Teaching ICT short courses, Keeps Inventory of all IT Equipment.
ICT Officer Intern
Konkola Copper Mines
Chililabobwe
02.2017 - 06.2017
- Responsibilities include: Computer Networks, IT Service/Help Desk, Hardware and Software – Laptops, Desktops and Printers, Telephones, Information Security
Education
BBA - Computer Management and Information Systems -
Rusangu University
Monze, Zambia01.2017
O’ Level – Certificate -
Cambridge University
British Council Lusaka, Zambia01.2011
Grade 12 certificate -
Nyazura Adventist High School
Nyazura01.2008
Skills
- Extensive knowledge of system security and procedures for protecting the organization's data
- Excellent communication and customer support skills
- Proficiency in the working of servers, networks, computers, and peripherals
- Excellent troubleshooting, creative, and technical problem-solving skills
- Advanced knowledge of hardware and software configuration
- Experienced in Database management
Certification
- Certificate in Moodle training (Rusangu University)
- Certificate of participation and contribution during Adventist Education Symposium (Rusangu University)
Nrc
254948/63/1
Affiliation
ICT Association of Zambia – ICTAZ
Personal Information
- Date of Birth: 10/11/90
- Nationality: Zambian
- Marital Status: Single
Languages
English, Nyanja, Bemba & Tonga
Affiliations
- Reading
- Swimming
- Going to the gym
- Playing football
References
- Mr. Nkomanga Nsamba, ICT Manager Rusangu University Monze, 0972 918 755, knsamba@ru.edu.zm
- Dr. Lillian Silavwe, HOD Ev. Health Department Rusangu University, 0977 853 625, lsilavwe@ru.edu.zm
- Dr. Ata Silungwe, Campus Director Rusangu Lusaka Campus, Rusangu University Monze, 0972 178 955, asilungwe@ru.edu.zm
- Ms Jil Sally, Teacher at Konkola Trust School, 0964 075 475, jilsallytembo@gmail.com
Timeline
ICT System Administrator and Network Administrator
Rusangu University Lusaka Campus
01.2018 - 03.2024
ICT Officer Intern
Konkola Copper Mines
02.2017 - 06.2017
BBA - Computer Management and Information Systems -
Rusangu University
O’ Level – Certificate -
Cambridge University
Grade 12 certificate -
Nyazura Adventist High School
- Certificate in Moodle training (Rusangu University)
- Certificate of participation and contribution during Adventist Education Symposium (Rusangu University)
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