Joel Chikambo

• Oversaw bakery department, supervised staff and delegated daily tasks.
• Established proper procedures for waste management, sanitation, food handling and safety.
• Greeted customers, answered questions and provided great customer experiences.
• Maintained inventory control and ordered supplies on monthly basis.
• Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
• Performed opening and closing duties for department.
• Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
• Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
• Received, logged and inspected shipments for quality and accuracy.
• Maintained cleanliness and hygiene in bakery premises.
• Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
• Guaranteed all baked goods were cooked according to customers tastes and needs.
• Managed all baking operations professionally and handled all problems confidently.
• Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
• Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
• Maintained and controlled inventory of baked goods.
• Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
• Established performance goals and empowered bakers to exceed targets.

• Maintained cleanliness and hygiene in bakery premises.
• Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
• Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
• Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
• Established performance goals and empowered bakers to exceed targets.
• Guaranteed all baked goods were cooked according to customers tastes and needs.
• Maintained and controlled inventory of baked goods.
• Managed all baking operations professionally and handled all problems confidently.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
• Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
• Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
• Enhanced sales by promoting Type products and assisting with creative menu selections.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

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• Increased kitchen efficiency Number% by streamlining processes, reducing waste and mentoring team members on proper procedures.
• Purchased food and cultivated strong vendor relationships.
• Maximized quality assurance by completing frequent line checks.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Oversaw food preparation and monitored safety protocols.
• Motivated staff to perform at peak efficiency and quality.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

• Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
• Established proper procedures for waste management, sanitation, food handling, and safety.
• Received, logged and inspected shipments for quality and accuracy.
• Greeted customers, answered questions, and provided great customer experiences.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Developed and maintained courteous and effective working relationships.

• Learned and adapted quickly to new technology and software applications.
• Worked flexible hours across night, weekend, and holiday shifts.
• Proved successful working within tight deadlines and a fast-paced environment.
• Strengthened communication skills through regular interactions with others.
• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Organized and detail-oriented with a strong work ethic.