Summary
Overview
Work History
Education
Skills
Physicaladdress - Street
ID
Personal Information
Hobbies and Interests
Languages
References
Timeline
Generic
John Sakala

John Sakala

Social worker, community facilitator
Livingstone,Southern

Summary

Passionate Community Facilitator with a background in community facilitation skills and engagement. Strengths include conflict resolution, project management, and excellent communication skills. Demonstrated impact in previous roles includes successful program implementation and fostering strong relationships within diverse communities. Committed to empowering communities through dialogue and collaborative decision-making processes.

Overview

3
3

Years of professional experience working in the community

Work History

Volunteer/Groups Coordinator

African Impact Livingstone
LIvingstone
03.2024 - 08.2024
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Ensured compliance with company policies and procedures related to project management activities.
  • Organized team events to promote a positive work environment.

Youth Mentor/Facilitator

African Impact Foundation
LIvingstone
03.2023 - 02.2024
  • Facilitated group activities to help build social skills and increase self-esteem.
  • Collaborated with parents, teachers, counselors, and other professionals to ensure positive outcomes for youth.
  • Organized recreational activities such as field trips and sports teams.
  • Created an environment that was safe and supportive for all participants in mentoring sessions.

Community Based Implementer

REPSSI( regional psychosocial support initiative)
LIvingstone
06.2021 - 05.2022
  • Engaged with schools and other educational institutions on behalf of students who are struggling academically or socially due to life circumstances.
  • Collaborated with family members to provide comprehensive support services to clients.
  • Participated in professional development activities such as seminars, workshops, trainings.

Airtel Money Agent

Airtel store
Chirundu
12.2020 - 05.2021
  • Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
  • Provided customer service to clients through phone and email communication.
  • Maintained accurate records of client interactions and transactions.

Salesperson

Mwanza's hardware
Chirundu
12.2020 - 05.2021
  • Advised customers on the latest product features and benefits.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Monitored inventory levels and placed orders as needed.

Internet Café Worker

Mwanza's internet cafe
Chirundu
12.2020 - 05.2021
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Addressed customer needs, responding to specific requests.

Salesperson/Offline Typist

Mwanza's internet cafe
Chirundu
12.2020 - 05.2021
  • Maintained accurate records of customer interactions and transactions.
  • Resolved customer complaints promptly and efficiently.
  • Advised customers on the latest product features and benefits.
  • Monitored inventory levels and placed orders as needed.

Education

Diploma In Community Based Work With Children And Youth -

Repssi
Lusaka
12-2024

Power electrical certificate -

Mundolobela Skills (MSDP)
Livingstone
08-2021

Grade (12) Certificate -

Chirundu Secondary School
Chirundu
12-2020

Grade nine (9) Certificate -

Mandenga Primary School
Chirundu
11-2017

Grade seven (7) certificate -

Mandenga Primary School
Chirundu
11-2015

Skills

  • Teamwork
  • General computer skills
  • Interested in learning new things
  • Hard-working
  • Works under minimum supervision
  • Peer educator
  • Effective communication skills
  • Facilitation skills
  • Effective coordinating skills
  • Project Management
  • Project Support
  • Point of Contact
  • Project Coordination

Physicaladdress - Street

Airport Compound M107

ID

National ID: 268470/18/1

PASSPORT#: 063062

Personal Information

  • Place of Birth: Lusaka
  • Date of Birth: 05/23/02
  • Gender: Male
  • Nationality: Zambian
  • Marital Status: Single
  • Religion: Christian

Hobbies and Interests

  • Listening to music
  • Socializing
  • Watching comedy videos
  • Playing musical instruments
  • Playing football

Languages

Nyanja
First Language
English
Advanced (C1)
C1
Bemba
Elementary (A2)
A2
Tonga
Intermediate (B1)
B1

References

  • Sander Rixtum, Regional base manager . African impact. +260972014688.
  • Mutinta Havuluma, Volunteer manager, African impact Livingstone. +260979974286
  • Dr Bwalya Mutale, highlands Livingstone Zambia. +260979883908
  • Memory Mundia, Operations manager, African Impact foundation. +260977528135
  • Carmen Loscertales, regional project coordinator at peace parks foundation.+34666340879

Timeline

Volunteer/Groups Coordinator

African Impact Livingstone
03.2024 - 08.2024

Youth Mentor/Facilitator

African Impact Foundation
03.2023 - 02.2024

Community Based Implementer

REPSSI( regional psychosocial support initiative)
06.2021 - 05.2022

Airtel Money Agent

Airtel store
12.2020 - 05.2021

Salesperson

Mwanza's hardware
12.2020 - 05.2021

Internet Café Worker

Mwanza's internet cafe
12.2020 - 05.2021

Salesperson/Offline Typist

Mwanza's internet cafe
12.2020 - 05.2021

Diploma In Community Based Work With Children And Youth -

Repssi

Power electrical certificate -

Mundolobela Skills (MSDP)

Grade (12) Certificate -

Chirundu Secondary School

Grade nine (9) Certificate -

Mandenga Primary School

Grade seven (7) certificate -

Mandenga Primary School

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John SakalaSocial worker, community facilitator