JOHN SHACHOLI
Makeni
Summary
Commercial leader in financial services with a proven track record in product sales and revenue management. Achieved consistent sales growth by fostering strong partnerships and leading cross-functional teams. Expertise in driving innovation and ensuring market relevance.
Overview
16
16
years of professional experience
Work History
Bancassurance Distribution Manager
Prudential Life Assurance Zambia
08.2024 - Current
- Achieved sales plan for new business by leveraging partnerships with bank partners.
- Maintained strong relationships with bank partner counterparts.
- Exceeded activation targets for bank branches and financial sales consultants.
- Collaborated with partners to train bank and alternate distribution channels staff, enhancing product knowledge and sales capabilities.
- Identified and activated new sales channels, expanding bancassurance partnership opportunities.
- Explored new segments within existing partnerships to drive growth.
- Ensured compliance of all partnerships with local regulations.
- Managed all projects within bancassurance unit as project manager.
Product Manager-Liabilities
Barclays Bank/Absa Bank Zambia
08.2017 - 06.2020
- Led cross-functional teams to develop and launch innovative banking products and services, increasing market relevance.
- Managed local liability product range, enhancing competitive positioning and driving income targets.
- Analyzed market trends to inform product strategy and enhancements.
- Collaborated with stakeholders to gather product requirements and feedback.
- Coordinated product launches across multiple digital platforms.
Product Manager- Bancassurance
Barclays Bank Plc
10.2016 - 08.2017
- Played a key role in developing and launching the Target Save insurance product, which provided life insurance as part of a bank account.
- New Product Development for Insurance for both standalone & imbedded Insurance.
- Meet the Target for Stand-alone Insurance product sales for Umoyo (Funeral Plan), Hospital Cash Plan & Travel Insurance.
- Managed operational aspects of insurance business, ensuring seamless customer onboarding and timely claims processing.
- Improved the collaboration between the Bank and the Insurance partner which was necessary in order for the Bancassurance model to be a success.
- New Channel Development for delivery of Insurance products to customer base.
- I increased the Turn Around Time for Onboarding new insurance applications from the SLA of 5 days to 3 days 2019.
- Principal contact person for the Bancassurance business in relation to handling external stakeholders like Auditors and Central Bank Officials.
Acting Bancassurance Manager
Barclays Bank Plc
05.2016 - 09.2016
- Achieved sales targets for standalone insurance products, including funeral plans and travel insurance, contributing to overall revenue growth.
- Established distribution channels for insurance products, expanding customer reach and accessibility.
- Supported sales teams by providing resources that enhanced promotion of insurance products, driving engagement and sales effectiveness.
- Developed new insurance products for both standalone and embedded offerings.
Business Analyst
Barclays Bank Plc
Lusaka
04.2012 - 04.2016
- Contributed to the Retail Directors strategy team by preparing business review decks, cascading business strategy to the Retail branch network, and presenting monthly business reviews to the Chief Executive Officer.
- Supported Retail Leadership team in drafting departmental strategy documents which would be aligned with overall bank strategy.
- Compiled and analyzed sales and financial data, providing relevant commentary.
- Making recommendations on the performance of the Retail department of the bank based on the performance of the Branches against their set targets.
- Supported branches in daily operations by interpreting sales and financial performance reports, enabling informed actions to achieve business goals.
- Developed and populated various reports in the form of spreadsheets, word documents, and PowerPoint slides based on data presentation and storage needs.
- Analyzed monthly business costs in relation to budget and reported on discrepancies.
- Reviewing selected Profit & Loss accounts on a monthly Basis in order to ensure they are operated within business rules.
- Trained branch teams on how to interpret Management Information reports which communicated business matrixes like Balance Sheet and Profit & Loss.
- Facilitated strategy sessions for branch leadership to align departmental objectives with overall bank strategy.
- Streamlined report generation to eliminate duplication, enhancing efficiency in data presentation.
- Worked in Lusaka, Zambia, supporting local retail operations.
- Part of Analytics team which helped turn around Retail Business from loss making to profitable unit in 2012.
Management Information Assistant
Barclays Bank Plc
Lusaka
09.2010 - 03.2012
- Restructured collation system to streamline data mining process, focusing on relevant sales data for improved analysis.
- Streamlined report submission process for Finance Department, enhancing turnaround time for team reports.
- Assisted Performance Analyst in collating and analyzing retail sales and financial data, providing commentary and recommendations to support retail management in enhancing performance.
- (Lusaka, Zambia)
Education
Masters of Science - Financial Management
Herriot-Watt University
Edinburgh, United Kingdom04-2024
Bachelor of Arts Degree -
University of Zambia
Lusaka, Zambia01-2005
Skills
- Financial modeling
- Strategic planning
- Excel spreadsheet knowledge
- Numeracy expertise
- Analytical skills
- Problem-solving
- Customer service excellence
- Leadership abilities
- Strategic thinking
- Communication proficiency
- Self-motivation
- Interpersonal skills
References
- Naomi Banda Mwenya, Retail Director, Absa Bank Zambia, +260 97 7415014, 2374, Kelvin Siwale Road, Show Grounds, Lusaka, naomi.banda@absa.africa
- Mwewa Besa, Fintech Project Lead, CF Capital, +260 97 1245429, +260 978 688240, Handsworth, Lusaka
- Kabanda Lilanda, Commercial & Business Banking Director, FNB Zambia, +260 977776169, Plot 22768, Corner of Great East Road & Thabo Mbeki Roads, Lusaka, 36187, Kabanda.lilanda@fnb.co.zm
Timeline
Bancassurance Distribution Manager
Prudential Life Assurance Zambia
08.2024 - Current
Product Manager-Liabilities
Barclays Bank/Absa Bank Zambia
08.2017 - 06.2020
Product Manager- Bancassurance
Barclays Bank Plc
10.2016 - 08.2017
Acting Bancassurance Manager
Barclays Bank Plc
05.2016 - 09.2016
Business Analyst
Barclays Bank Plc
04.2012 - 04.2016
Management Information Assistant
Barclays Bank Plc
09.2010 - 03.2012
Masters of Science - Financial Management
Herriot-Watt University
Bachelor of Arts Degree -
University of Zambia