Joseph Kanda
Lusaka
Summary
Sales operations specialist with expertise in accounting, finance, and data entry. Demonstrated ability to maintain accuracy in sales reporting and develop training materials for effective onboarding. Proven track record of enhancing team performance through strategic initiatives. Strong ethical foundation in all professional endeavors.
Overview
5
5
years of professional experience
Work History
Sales Operations Specialist
Transssion Holdings Limited
Lusaka
03.2021 - Current
- Developed training materials and presented them at internal workshops on topics related to sales operations.
- Developed training materials for new sales staff to improve system usage and procedural understanding.
- Managed sales data entry and maintained accurate records in CRM ,DCR and FOL systems.
- Maintained data cleanliness by deduping leads, contacts, and accounts to ensure accurate sales records.
- Assisted in creating sales reports to analyze performance and identify growth opportunities.
- Created detailed reports on sales performance metrics for management review.
- Created and maintained documentation on sales processes and training materials to streamline onboarding for new talent.
- Supported inventory management by monitoring stock levels and coordinating replenishment efforts.
Education
Bachelor of Science - Accounting And Finance
ZCAS University
Lusaka12-2028
Diploma - Accounting
Zambia Institute Of Chartered Accountants
Lusaka11-2020
Certificate - Research Methods And Data Analysis Using SPPS
University Of Zambia
Lusaka07-2018
Skills
- Sales reporting
- CRM management
- Order processing
- Data entry
- Sales training
- Problem resolution
- Analytical thinking
- Research methodology
- Communication skills
- Interpersonal skills
- Cash handling
References
- Mr. Dickson Mpafya
Brand Manager Infinix Mobility Limited
0971854614
- Mr. James Hikalima
Senior Accountant Freser Associates
0979313537
- Miss. Tisaine Banda
Human Resource Transsion Holdings Limited
0973099812
Timeline
Sales Operations Specialist
Transssion Holdings Limited
03.2021 - Current
Bachelor of Science - Accounting And Finance
ZCAS University
Diploma - Accounting
Zambia Institute Of Chartered Accountants
Certificate - Research Methods And Data Analysis Using SPPS
University Of Zambia