Joseph Kawimbe
LUSAKA
Summary
Accomplished leader with a proven track record at Zen Mann Group, enhancing operational efficiency and driving strategic growth. Expert in staff training and stakeholder engagement, fostering collaboration and innovation. Successfully managed budgets and resources, achieving a 20% increase in project execution efficiency. Adept at vendor negotiation and compliance oversight, ensuring optimal business development outcomes.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director Logistics and Training
Zen Mann Group
LUSAKA
05.2014 - Current
- Oversaw cross-functional teams to enhance operational efficiency and project execution.
- Developed and implemented training programs for staff to improve performance.
- Led strategic planning initiatives for business development and market expansion.
- Collaborated with stakeholders to align organizational goals and objectives.
- Managed budgets and resource allocation for various projects and departments.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Facilitated collaboration between teams by encouraging open communication channels.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Mining Supply and Contractor
Mutupe Mining Contractors
Kitwe
05.2008 - 08.2014
- Trained new staff on operational procedures and safety practices.
- Collaborated with project managers to align on project timelines and requirements.
- Inspected work sites regularly to ensure adherence to quality standards.
- Facilitated communication between crews for effective workflow management.
- Kept clients informed about progress status updates throughout the entire process.
- Resolved any problems encountered during the course of construction work.
- Visited job sites and reviewed renovation plans to ascertain projects.
- Ensured safety protocols were being followed at all times by employees and subcontractors on site.
- Managed projects with large labour, equipment, and material budgets.
- Maintained records of all costs associated with each project, including labour expenses, material costs, equipment rentals.
- Established work, budgets, and construction timelines to manage and plan projects.
- Coordinated with suppliers to procure necessary materials for projects within budget constraints.
- Provided guidance and training to new team members as needed in order to meet performance goals.
- Monitored progress against established timelines for each project to ensure deadlines are met.
- Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution.
- Analyzed bids from subcontractors prior to awarding contracts in order to obtain best value services.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Road Construction
Ottley Roads & Drainage
London
02.2004 - 03.2008
- Organized materials, equipment and manpower resources for efficient completion of road construction projects.
- Ensured that safety protocols were followed at all times while working on road construction projects
- construction of below-ground waterproof Control Vaults .
- working to Engineering drawing specifications to construct in install storm drain pipes and gulley pots , kerbs and necessary road furniture in preparation for tarmac.
- Organized and managed public works projects such as road construction, bridge repair, and park maintenance.
- planned and installed paved walkways for safety of residents .
- Adhered to local laws when performing tasks related to road construction or repairs.
- Supervised teams responsible for implementing civic action projects such as road construction or medical aid delivery.
- Collected samples of soil or asphalt used in road construction projects in order to assess their suitability for use.
- Worked closely with electricians on complex construction projects.
Customer Services Consultant
MTN South Africa
Johannesburg
09.1998 - 05.2002
- Assisted customers with inquiries and resolved service-related issues.
- Provided cellphone account information and guided customers through service options.
- Collaborated with team members to enhance service delivery processes.
- Trained new staff on customer service protocols and best practices.
- Monitored service performance metrics to identify improvement areas.
- sold new contracts and connected sim cards to the network
- installed and connected the original in-car phones to the primary sim cards in the personal sim cards .
- Facilitated communication between departments to resolve customer concerns effectively.
- Greeted customers and answered inquiries promptly and professionally.
- Maintained current knowledge of new products, services, promotions and other changes that may affect the customer experience.
- Adhered to company policies while providing excellent customer service. cellphone contracts hold very personal confidential data .
- Performed troubleshooting steps to identify root cause of technical problems.
- Provided accurate information regarding product features, pricing, availability and services.
- Demonstrated strong organizational skills by managing multiple tasks simultaneously under tight deadlines.
- Resolved customer complaints in a timely manner with empathy and understanding.
Education
Diploma in Visual Basic 4 Computer Programming
Metro Computer Training College
Kempton Park Central 10-2007
Skills
- Operational efficiency
- Staff training
- Strategic planning
- Budget management
- Compliance oversight
- Supply chain management
- Vendor negotiation
- Stakeholder engagement
- Market analysis
- Team building
- Effective communication
- Problem solving
- Performance evaluation
- Staff management
- Business development
- Decision-making
- Task delegation
- Creativity and innovation
- Problem-solving
- Visionary leadership
Certification
- construction industry Scheme (United Kingdom)qualified as a Ground Works Technician
- Trained in Construction Demolition preparation, below-ground drainage, Kerb laying and road building up to bituminous level
- Hard Landscaping
Languages
English
First Language
Timeline
Director Logistics and Training
Zen Mann Group
05.2014 - Current
Mining Supply and Contractor
Mutupe Mining Contractors
05.2008 - 08.2014
Road Construction
Ottley Roads & Drainage
02.2004 - 03.2008
Customer Services Consultant
MTN South Africa
09.1998 - 05.2002
Diploma in Visual Basic 4 Computer Programming
Metro Computer Training College