JOSEPH MWANSA MUBANGA
Ndola
Summary
A self-motivated, honest and goal-driven operations person with more than 15years of hands-on accounting, fuel depot operations and Fleet management. Led a well -motivated and agile team to meeting Financial, Fleet, Safety and Operations KPIs.
Overview
19
19
years of professional experience
Work History
Operations Coordinator
PUMA ENERGY ZAMBIA PLC
05.2017 - 03.2021
- Managed the TAZAMA /Puma Energy hospitality fuel storage at the Main Fuel Terminal starting from fuel receipt and distribution that improved customer service and reduced complaints.
- Introduced proper proof of delivery (PODs) management systems that secured company revenue and improved revenues collection.
- Managed fuel reconciliations for Ndola and the remote depots daily i.e Mongu, Mansa, Mpika and Solwezi which kept operations losses under control.
- Reconciled the throughput accounts with TAZAMA and submitted to finance for timely payment which improved the account management and reduced account being suspended by TAZAMA.
- Verified and endorsed invoice listing for fuel uplifts from TAZAMA and submitted daily for timely payments .
- Prepared monthly reports for Ndola operations
- Prepared company correspondences relating to Ndola operations
- Developed sound relationships with government Agencies like ZEMA, ZMA, ERB, ZABS and Local Councils by timely compliance.
- Carried out consequences management for abnormal in-transit losses, the move that managed BVOs behaviour and consequently reduced losses to acceptable levels.
- Put in place security seals management that earned customer's trust.
- Prepared depot KPIs and surbodinate's performance contracts and conducted reviews. It improved feedback and team performance by timely applying remedial actions were deviation was noticed.
- Verified and approved all delivery documents with the Delivery Routing Sheet schedule eliminating delivery errors.
- Custodian of all accountable documents and checked the registers to ensure correct use which eliminated the depot running out.
- Reviewed depot standards operations procedures (SOPs) yearly.
- Conducted task observations and provided training on job when training needs were identified
- Verified all vehicle checklists and conducted random checks, this enhanced accurate declaration of trucks by BVOs and improved road safety.
- Participated in incident and accidents investigations which helped my team in lessons learnt.
- Chaired tool box, weekly and monthly safety meetings which brought in safety consciousness of the team.
- Maintained audit trackers for findings closure which helped timely closures.
Yard Controller/Site Manager
PUMA ENERGY ZAMBIA PLC
10.2014 - 05.2017
- I was responsible for inbound and outbound of fuel, conducting quality checks and all fuel parameters like density, temperature and water presence which improved customer satisfaction and always passed ERB tests.
- Signed and safeguarded receipt documents after offloading of fuel which made verifications, payments by finance faster and audit activities easier
- Performed daily fuel conversion and reconciliations containing working losses to acceptable levels.
- I introduced sound PODs' management systems like i.e PODs register and sound filling systems that enhanced revenue collection and closed queries easily incase where customers disputed the transactions.
- Consquence management of abnormal losses, I managed to bring in-transit loses to acceptable levels I.e 0.03% and below by claiming all abnormal delivery losses from transporters
- Managed all loadings and deliveries timely from the depot to various customers meeting the 48hrs kpi which reduced customer complaints to zero.
- Verified transporter bills and prepared PNF for timely transporter payments.
- Yearly review of depot Emergency Response Plan and monthly drills making depot staff well prepared for emergencies
- Conducted on site induction to visitors and contractors and gave depot safety briefs which enhanced depot safety records by recording incidents free operations
- Managed depot compliance through implementation of Operations Excellence elements, timely renewal of licences, master equipment calibration and equipments in use.
- Daily review of all the depot checklists done by the operators enhancing operations compliance.
- Attended to all depot audits and prepared the audit trackers to manage closures of findings timely
- Managed the product quality and customer satisfaction by regularly sampling of products and routine monthly water draining from the storage tanks
- Managed training matrix (First Aid and Firefighting and defensive driving) which enhanced operations performance
- Maintained a register for depot equipment which improved company assets accountability
- Managed depot security through CCTV monitoring and Occurrence books for timely detection of violations
- Managed a CAPEX project of depot reconstruction starting from budgeting, execution to commissioning. Managing 5 contractors on site giving safety induction, issuance of various work permits like working at height, hot works, confined space, lifting and manoeuvring equipment.
- Prepared MoCs for non routing operations in the depot and pre start documents
Transport Supervisor
BP ZAMBIA PLC /PUMA ENERGY ZAMBIA PLC
02.2008 - 10.2014
- Managed driver behavior
- Managed fuel cards and trip recons
- Conducted Tacho chart analysis
- Secured delivery documents from drivers (PODs)
- Monitored vehicle surveillance systems (Geo Tab and Telematix )
- Trip scheduling and routing
- Managed driver training and compliance data base
- Prepared Bills Of lading (BOLs)
- Conducted random inspections on tankers
- Conducted De brief and post briefs with drivers
- Conducted weekly Safety meetings with drivers
- Conducted JRRAs (Journey Route Risk Assessments on various routes
Cashier
BP ZAMBIA PLC
07.2005 - 02.2008
- Receipted and banked revenue
- Maintained petty cash floats and performed recons
- Paid out patty cash
- Maintained a manual petty cash register
- Maintained a manual cheque register
- Verified coding on petty cash vouchers and captured in the system
- Filed all documents relating to petty cash and company revenue
- Managed office requisites
- Paid out small suppliers
- Worked in corroboration with Business Managers and Dispatch desk on receipting and banking
- Coordinated CIT program with security company and banks
Accounts Assistant
ZAWA WESTERN REGION
04.2004 - 06.2005
- Prepared activity based budgeting for doner funds NORAD, WORD BANK AND DANIDA
- Performed budget variance analysis before submission for quarterly funding
- Performed bank reconciliations for the region
- Managed petty cash float and made payments
- Bought food rations for officers operations and other office requisites
- Bought spares for the workshop
- Received and banked revenue
- Compiled payroll data i.e bonus data for operations
- Consolidated region reports before submission to head office
Accounts Assistant Debtors
ZAWA HEAD OFFICE CHILANGA
09.2002 - 03.2004
- Managed imprest and salary advance recons for employees
- Managed Prepayment account reallocating figures to various accounts when goods are received with proof of GRNs
- Prepared cheque requisitions
- Reconciled the VAT claimable account and attending to ZRA officers during verification
- Coding and capturing of journals in the accounting package
- Revenue collection and receipting from tour operators
- Captured reports in the system from AMUs (branches)
- Conducted quarterly and yearly stock takes
- Accounts reconciliation
- Prepared year end audit schedules
- Collecting daily bank balances from the banks
- Involved in monthly age analysis
Education
FULL Natech - Business Accountancy
ZAMBIA INSTITUTE OF BUSINESS STUDIES AND INDUSTRIAL PRACTICES
12.2002
BBA - 4th Year Student
Zambia University COLLEGE
Ndola Skills
- Highly skilled in stocks and fuel reconciliations and loss prevention
- Advanced knowledge of spreadsheet and accounting programs, such as Excel, Navision, Sun systems, UIS, TMS, ISPA
- Fleet management
- Leadership skill
- Defensive driving
- Fleet surveillance systems such as Geo tab, Telematics and vehicle Tacho Charts analysis
- Bio fuel measurement and product loss prevention
- Bio fuel product knowledge
- Basic Fire fighting
- First aider
- Team-oriented
- Proficient written and verbal communication skills
- Negotiation skills
- High-level professionalism and integrity
- Self-motivated with ability to multitask
References
MR. ELIAS CHIUTSI, TRANSPORT AND COMPLIANCE MANAGER, 0971255521, RUBiS ZAMBIA PLC
Timeline
Operations Coordinator
PUMA ENERGY ZAMBIA PLC
05.2017 - 03.2021
Yard Controller/Site Manager
PUMA ENERGY ZAMBIA PLC
10.2014 - 05.2017
Transport Supervisor
BP ZAMBIA PLC /PUMA ENERGY ZAMBIA PLC
02.2008 - 10.2014
Cashier
BP ZAMBIA PLC
07.2005 - 02.2008
Accounts Assistant
ZAWA WESTERN REGION
04.2004 - 06.2005
Accounts Assistant Debtors
ZAWA HEAD OFFICE CHILANGA
09.2002 - 03.2004
FULL Natech - Business Accountancy
ZAMBIA INSTITUTE OF BUSINESS STUDIES AND INDUSTRIAL PRACTICES
BBA - 4th Year Student
Zambia University COLLEGE