Joseph Phiri
Overview
7
7
years of professional experience
Work History
Assistant Selling Manager
Cukiro Groceries Limited
09.2019 - 02.2024
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Implemented system to track sales and number and type of inquires.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Business Development Officer
ShopRite Zambia
04.2017 - 05.2019
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently exceeded quotas through penetration of new accounts.
- Recorded accurate and efficient records in customer database.
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
Education
Health Care Assistant Program - Health Care Assistant Program
Phi Family Clinic
LUSAKA Zambia Skills
- Sales coordination
- Data Confidentiality
- Change Management
- Brand Promotion
Timeline
Assistant Selling Manager
Cukiro Groceries Limited
09.2019 - 02.2024
Business Development Officer
ShopRite Zambia
04.2017 - 05.2019
Health Care Assistant Program - Health Care Assistant Program
Phi Family Clinic