Josephine Kabwe
Flight Attendant
Zambia ,09
Summary
Dynamic marketing professional with a proven track record at Manda Hill, excelling in customer satisfaction and sales growth through tailored recommendations. Adept in teamwork and critical thinking, I effectively implemented feedback to enhance service delivery, resulting in improved client retention. Committed to continuous improvement and adaptable to diverse environments.
Overview
2
2
Certifications
1
1
Nyanja,English, Swahili,beginner friendly in French and Turk
6
6
years of professional experience
Work History
Call center
Clara Mustafa
Istanbul , Turkey
01.2025 - 09.2025
- Collaborated with team members to share best practices and streamline processes for optimal call center performance.
- Supported colleagues in navigating difficult customer interactions, promoting teamwork and cooperation within the call center.
- Managed high-volume call center tasks, maintaining professionalism and exceptional customer service under pressure.
Marketing Personal
Mrs Bianca
01.2020 - 09.2021
Worked as a product seller customer consultant in Lusaka
Skills
Flexible and Adaptable
Self-Motivated
Good Telephone Etiquette
Critical Thinking
Certification
Certificate of leadership
Hobbies
Reading ,playing netball, going to the gym and swimming
References
Aida khozouiashkezari a civil aviation flight attendant at lstinye university contact +905531022001. Mrs D Tembo a teacher at Northmead Secondary School contact +260975550044
Education
Certificate - Aviation
Mudanya University
Istanbul Turkey Timeline
Call center
Clara Mustafa
01.2025 - 09.2025
Marketing Personal
Mrs Bianca
01.2020 - 09.2021
Certificate of dreams, activities and creativity
05-2019
Certificate of leadership
05-2018
Certificate - Aviation
Mudanya University