Joshua Chanda
Lusaka,Zambia
Summary
Skilled professional knowledgeable about monitoring metrics and maximising team success in fast paced settings. Performance and quality driven.
Natural leadership talent with motivational approach.
Overview
2
2
years of professional experience
6065
6065
years of post-secondary education
Work History
Sales Force Automation Coordinator
Dairy Gold
06.2025 - Current
- Lead and coordinate SFA projects, ensuring smooth cross-functional collaboration and timely execution of automation initiatives across sales and marketing teams.
- Manage and optimize Salesforce Automation tools, overseeing configuration, user adoption, performance monitoring, and continuous improvement.
- Drive data automation strategies, reducing manual processes and improving the efficiency and accuracy of reporting workflows.
- Deliver advanced sales performance insights, using predictive analytics and KPIs to support strategic decision-making and sales optimization.
- Act as a project liaison, aligning business needs with technical solutions, while coordinating with internal teams and external vendors.
- Support regional and export markets, customizing SFA tools and reports to reflect local requirements and sales practices.
- Facilitate training and change management, ensuring smooth onboarding of users and successful adoption of system enhancements.
- Integrate market intelligence into reporting, enabling real-time, data-driven decisions through interactive dashboards and reports.
- (Subsidiary of Trade Kings)
Assistant Sales Coordinator (MIS Assistant)
Dairy Gold
01.2024 - 06.2025
- (Subsidiary of Trade Kings)
Education
MBA- Finance
University of Zambia
Lusaka, Zambia 05.2024 - 03.2026
Conceptual Framework and Compliance
Coursera
Bachelor's degree - Economics and Business Management
University of Mouloud Mammeri Of Tizi-Ouzou
Tizi- Ouzou, Algeria 10.2018 - 01.2021
French Certificate -
University of Tlemcen
Tlemcen, AlgeriaGrade (12) School Certificate -
Rusangu Secondary School
Monze, ZambiaSkills
- Data Analysis
- Communication
- Critical Thinking
- Problem Solving
- Team Collaboration
- Autonomy
- Organizational Skills
- Time Management
- Adaptability
- Flexibility
- Integrity
- Accountability
Personal Information
- Gender: Male
- Nationality: Zambian
- Marital Status: Single
References
- Ms. Sylvia Kagulurah, Business Consultant, Plot no. 406 kudu rd., Kabulonga, Lusaka, Zambia, +260777218696, sylviakagulurah@gmail.com
- Dr. Stephen Z. CHUNDAMA, Economist, United Nations Economic Commission for Africa, Addis Ababa, Ethiopia, +251979140099, Chundamazc@gmail.com
- Mr. Bwalya Kanchule, Human Resource Manager, Dairy Gold, Off Mumbwa Road, +260975192420, Bwalyakanchule@gmail.com
- Mr. Samir ARHAB, Professor, Maître assistant, Université de Mouloud Mammeri de Tizi-Ouzou, Tizi-Ouzou, Algeria, +213540017079, arhab_samir@hotmail.com
Rewards And Achievements
- Commitment to Excellence Award of 2025, Recognized for exceptional commitment to project rollouts and performance insights.
- Centre of Excellency in Project Roll out Award, Recognized for exceptional leadership in end-to-end project execution; tracking performance, and optimizing reporting processes to drive operational efficiency.
Computer Software Proficiency
- Microsoft Excel (Intermediate)
- Power BI (Beginner)
- Microsoft PowerPoint (Intermediate)
- Microsoft Word (Intermediate)
- Salesforce Automation Operations
Languages
English
First Language
French
Upper Intermediate
B2
Timeline
Sales Force Automation Coordinator
Dairy Gold
06.2025 - Current
MBA- Finance
University of Zambia
05.2024 - 03.2026
Assistant Sales Coordinator (MIS Assistant)
Dairy Gold
01.2024 - 06.2025
Bachelor's degree - Economics and Business Management
University of Mouloud Mammeri Of Tizi-Ouzou
10.2018 - 01.2021
Conceptual Framework and Compliance
Coursera
French Certificate -
University of Tlemcen
Grade (12) School Certificate -
Rusangu Secondary School