JOY CHULA
Lusaka
Summary
Proficient in Crisis Communication & Brand Reputation Management
Excellent Communication skills
Adept in computer applications, including all windows
Versatile, able to maintain a sense of humour under pressure, ability to multi-task, adapt to any environment, can quickly and easily learn
Overview
4
4
years of professional experience
1
1
Certification
Work History
Corporate Communications and Media Specialist
TopStar Communications Company Limited
Lusaka
06.2020 - Current
- Formulated Crisis Management strategy for Konkola Copper Mines (KCM) and re-established sour relations between KCM, Government and Community by turning around KCM story (2011 to 2014)
- Changed the TopStar narrative through effective crisis management communication with the present Government following the announcement of the cancellation of the digital migration project in 2022 which would have affected the running of the TV broadcast industry
- Engaged by Stimuli PR as a crisis communication consultant for their clients (2019)
- In house and external media training for crisis management
Education
Bachelor of Arts - Public Relations
National Institute For Public Administration
LusakaMaster of Arts - Mass Communication
UNICAF
LusakaSkills
- Proficient in development of effective communication strategies
- Effective network for stakeholder engagement - manage relations with key stakeholders
- Reputational Risk / Crisis Communication management - share effective strategies that turn around situations
- Internal and external communications that resonate with company objectives, vision and mission
- Brand management strategies that will encourage staff understand the company values
- Effective events management that raise awareness about the brand and align to the company strategy and objectives
Affiliations
Travelling, reading, ardent sports enthusiast of football, rugby; boxing and F1; playing games, exchanging ideas & gardening
Languages
English
First Language
Bemba
Beginner
A1
Kaonde
Beginner
A1
Accomplishments
- Won employee of the year awards ar every organisation worked for
- First Motoring Journalist in Zambia
- Spearheaded the organization of the 2nd Africa Media Convention in Zambia
- Member of the team spearheading the establishment of the Zambia Media Council
Certification
- Licensed by the Zambia Institute of Public Relations and Communications (ZIPRC)
Timeline
Corporate Communications and Media Specialist
TopStar Communications Company Limited
06.2020 - Current
Bachelor of Arts - Public Relations
National Institute For Public Administration
Master of Arts - Mass Communication
UNICAF
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