Transaction officer
Access Bank Plc.
04.2019 - 06.2019
- Providing a full range of financial services to clients based on the evaluation of their financial needs and in line with the banking policies
- As a customer-centered position, I ensured quality customer service delivered and proud to have contributed to the overall performance of the branch
- Identified sales opportunities and referred customers to branch partners to meet their financial goals or needs
- Received cash transfers and cleared deposits both local and foreign in conformity with banking norms and banking policy
- Adhered to all applicable laws and regulations governing bank operations, including compliance
- Identified and resolved potential risks of fraud to prevent financial loss and mishandling of confidential customer information
