Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic
Joy Shankupi

Joy Shankupi

Lusaka

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Detail-oriented professional with a strong background in system monitoring and inventory management. Proven ability to maintain accurate records and generate insightful reports, contributing to operational efficiency and supplier collaboration. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

10
10
years of professional experience
1
1
Certification

Work History

System Operations Specialist

mobile inventory collation
Lusaka
01.2021 - Current
  • Monitored system performance to ensure operational efficiency and reliability.
  • Managed inventory levels to ensure product availability and accuracy.
  • Conducted regular inventory audits to maintain data integrity.
  • Collaborated with suppliers to resolve discrepancies and improve deliveries.
  • Analyzed inventory reports to identify trends and optimize stock rotation.
  • Participated in physical inventory counts to keep information accurate and current.
  • Performed scheduled inventory counts and supply audits.
  • Monitored stock levels to ensure availability of products.
  • Created reports on inventory activity, shortages, overages.
  • Utilized barcode scanners to quickly update inventories in the system.
  • Provided support during internal audits related to material management processes.
  • Monitored database system to prepare and deliver customer orders on time.
  • Trained new staff on inventory processes and best practices.
  • Coordinated inventory
  • Performed inventory cycle counting and identified discrepancies.
  • Maintained accurate and up-to-date inventory records.

Photographer

self
Lusaka
01.2016 - Current
  • Captured high-quality images for various events and client projects.
  • Edited photos using industry-standard software to enhance visual appeal.

Driver

yango
Lusaka
08.2024 - 03.2025
  • Provided safe and timely transportation for passengers across various routes.
  • Maintained vehicle cleanliness and performed routine inspections for safety compliance.
  • Communicated effectively with passengers regarding route changes and estimated arrival times.
  • Navigated efficiently using GPS systems to optimize travel routes and minimize delays.
  • Assisted passengers with luggage and provided support for individuals with special needs.
  • Collaborated with dispatch teams to coordinate ride requests and schedule shifts effectively.
  • Delivered goods and services to customers on time and in excellent condition.

Welding Fabricator

Macopolo tiles
Lusaka
08.2016 - 06.2018
  • Fabricated metal components for tile production using welding techniques.
  • Interpreted blueprints and technical drawings to guide fabrication processes.
  • Operated welding equipment to assemble and join materials efficiently.
  • Maintained safety protocols while working in a fast-paced manufacturing environment.
  • Collaborated with team members to streamline workflow and improve efficiency.
  • Assisted in training new employees on welding practices and safety measures.
  • Conducted routine maintenance on welding tools and equipment for optimal performance.

Education

High School Diploma -

Maamba High School
Maamba, Sinazongwe, Southern Zambia
11-2011

Some College (No Degree) - Metal Fabrication Craft

Nkumbi International College
Mkushi Zambia

Bachelor of Science - Nursing

Chreso University
Lusaka Zambia

Skills

  • System monitoring
  • Inventory management
  • Supplier collaboration
  • Report generation
  • Logistics coordination
  • Driving
  • photographer
  • first aider

Affiliations

  • ability to work under minimum supervion
  • home trained handy man

Accomplishments

  • craft certificate in metal fabrication
  • You engage leadership programe certificate
  • high school certificate
  • sunday school Teacher certificate

Certification

  • craft certificate in metal fabrication
  • You engage leadership programe certificate
  • high school certificate
  • sunday school Teacher certificate

Languages

English
First Language
Tonga
Proficient (C2)
C2
Chewa
Proficient (C2)
C2
Ila
Proficient (C2)
C2
Bemba
Proficient (C2)
C2

Timeline

Driver

yango
08.2024 - 03.2025

System Operations Specialist

mobile inventory collation
01.2021 - Current

Welding Fabricator

Macopolo tiles
08.2016 - 06.2018

Photographer

self
01.2016 - Current

High School Diploma -

Maamba High School

Some College (No Degree) - Metal Fabrication Craft

Nkumbi International College

Bachelor of Science - Nursing

Chreso University

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Joy Shankupi