Overview
Summary
Work History
Education
Skills
Timeline
Generic
Joyce Mukoko

Joyce Mukoko

Lusaka

Overview

5
5
years of professional experience
2023
2023
years of post-secondary education

Summary

Dynamic Sales Executive with a proven track record at Jelumu Motors Zambia, excelling in customer service and market research. Expert in crafting compelling sales presentations and negotiating effectively, driving client satisfaction and retention. Adept at project management, consistently identifying and capitalizing on new sales opportunities.

Work History

Sales Executive

Jelumu motors zambia
Lusaka
08.2023 - 01.2025
  • Managed customer accounts to ensure satisfaction and retention.
  • Developed tailored sales presentations for diverse client needs.
  • Conducted market research to identify potential sales opportunities.

Retail Sales Associate

Walk star boutiques
Kitwe
05.2020 - 12.2022
  • Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained records related to sales for store management.

Education

Bachelor of Law - English Language

Cavendish University
01.2025 - 01.2026

Certificate - Food And Beverages

Zibsip
Kitwe
11.2021 - 02.2022

Helen Kaunda Secondary School
Kitwe

Skills

  • Customer service
  • Sales presentations
  • Market research
  • Project management

Great negotiation skills

Timeline

Bachelor of Law - English Language

Cavendish University
01.2025 - 01.2026

Sales Executive

Jelumu motors zambia
08.2023 - 01.2025

Certificate - Food And Beverages

Zibsip
11.2021 - 02.2022

Retail Sales Associate

Walk star boutiques
05.2020 - 12.2022

Helen Kaunda Secondary School
Joyce Mukoko