Summary

Overview

Work History

Education

Skills

Affiliations

References

Timeline

Juliet Zulu

Lusaka

Summary

Dedicated administrative professional with a bachelor's degree in business administration and a governance and health certificate. Over five years of experience in administrative roles, focusing on optimizing office operations and aligning with organizational goals. Proven expertise in stakeholder communication and administrative systems development, leading to enhanced productivity. Strong skills in executive schedule management and effective communication, driving operational efficiency and stakeholder engagement. Compassionate professional with background in personal care and service, skilled in providing top-notch support and comfort to clients. Possess strong communication abilities and adeptness at creating positive environments for diverse client needs. Have improved quality of life for individuals through personalized attention and care strategies. Demonstrated ability to manage various tasks efficiently, ensuring client satisfaction and well-being. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

years of professional experience

Work History

Personal Assistant

RS Kitchen and Aluminium Limited

lusaka, ZAMBIA

01.2022 - Current

Managing daily executive schedules and efficiently organizing appointments.
Ensuring accurate message delivery through effective handling of phone calls and emails.
Enhancing organizational presence by maintaining active social media platforms.
Compiling comprehensive meeting notes for future reference and follow-up actions.
Optimizing productivity by assisting in daily time management initiatives.
Facilitating operational effectiveness by executing various errands as needed.
Coordinating travel logistics, including accommodations and ground transportation for executives.
Oversaw event organization and speaking engagements beyond regular responsibilities.

Administrative Assistant

Chipata Farmers District Association

02.2014 - 12.2017

Answer and direct phone calls.
Organize and schedule appointments.
Plan meetings and take detailed minutes.
Write and distribute email, correspondence memos, letters, and forms.
Assist in the preparation of regularly scheduled reports.
Develop and maintain a filing system.
Update and maintain office policies and procedures.
Order office supplies and research new deals and suppliers.
Maintain contact lists.
Book travel arrangements.

Education

Bachelor of Business Administration -

Chreso University

LUSAKA,ZAMBIA

12.2022

Certificate in Governance and Health -

Global Health E-learning Center

USAID

12.2021

School Certificate - O levels

Examination Council of Zambia

MUKUSHI

08-2018

Skills

Organizational and time management skills
Effective stakeholder communication
Administrative systems development
Accounting principles
Regulatory compliance expertise
Corporate governance and finance knowledge
English proficiency in writing and speaking
Independent work capability

Microsoft Office Suite proficiency
CRM management
Marketing: digital marketing, social media, content creation, and campaign management
sales: lead generation, sales strategy, client management, negotiation
Problem-solving skills
Office administration expertise
Research and analytical skills
Fluency in English, Nyanga, and Ngoni

Affiliations

Reading
Traveling
Listening to music
Vollyball

References

Mr. Virgil Malambo

District Coordinator

Chipata District Farmers Association,

Chipata.

Contact : 0977767644

Mr. Ryan Zulu

RS Kitchen and Aluminium

Chief executive officer Lusaka.

Contact: 0977520031

Dr. Alick Gumbo

HOD-Business Studies

Chreso University Lusaka.

Contact: 097728810