Junail Mwendaweli
Lusaka
Summary
I am a social, energetic and very driven individual who always strives for excellence in any given task. I strongly believe in teamwork and effective communication. Knowledgeable in both aspects i strive to contribute positively as best as I can to a any work environment as teamwork indeed does make the dream work.
Overview
5
5
years of professional experience
Work History
Marketing Executive
Shutterhouse Media
Lusaka
07.2023 - 05.2024
- effectively secured new clients
- Conducted surveys from the exisiting client base to find out what could be done to improve customer service.
- schedules appointments and made follow ups
- Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
Waiter
Black Zambia
Lusaka
01.2022 - 01.2023
- Maintained seamless day-to-day restaurant operations.
- Informed customers of daily specials in an engaging manner.
- Suggested additional items to customers based on their preferences and needs.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Waiter
Cappello
Lusaka
01.2021 - 01.2022
- Provided excellent customer service to ensure repeat customers.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
Sales Agent
Road Traffic and Safety Agency
Lusaka
02.2019 - 06.2021
Education
Advanced Certificate - Purchases and Supply
Zambia Institute of management
Zambia01.2018
Grade 12 Certificate -
Rhodes Park School
01-2013
Skills
- Good communication
- Hardworking
- Critical Thinking Skills
- Creativity
- Responsibility
- Teamwork
References
Available upon request
Languages
English
First Language
lozi
Proficient (C2)
C2
bemba
Proficient (C2)
C2
Affiliations
Travelling
Singing
Fitness training
Dance and art
References
References available upon request.
Timeline
Marketing Executive
Shutterhouse Media
07.2023 - 05.2024
Waiter
Black Zambia
01.2022 - 01.2023
Waiter
Cappello
01.2021 - 01.2022
Sales Agent
Road Traffic and Safety Agency
02.2019 - 06.2021
Advanced Certificate - Purchases and Supply
Zambia Institute of management
Grade 12 Certificate -
Rhodes Park School
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