Justin Ndhlovu
Kitwe
Summary
Accomplished HR Executive with a proactive approach to addressing company issues using creative and innovative strategies. Adept at staying informed about the ever-changing industry and employment market demands. Expertise in benefits administration, compensation structuring, and recruitment. 20 years of forward-thinking personnel leadership experience. Innovative and strategic HR Executive known for personable and perceptive nature, always striving for corporate and team member success. Proven impeccable ethics and business sense. Excels at recruiting and hiring top talent, providing expert staffing support to management, and mobilizing engaged and loyal corporate business units.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HR Executive
Self Employed Services
Open (Remote)
05.2024 - Current
- Stimulating employee engagement, loyalty, and commitment to values and culture of company, resulting in 75% retention rate increase.
- Payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Facilitating open communication channels between employees and management to promote a positive workplace culture.
- Enhancing employee satisfaction through the development of comprehensive benefits packages and wellness programs.
- Streamlining HR processes by implementing efficient workflows and reducing paperwork.
- Managing complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
Chief Services Officer
Mopani Copper Mines
Kitwe, Copperbelt
05.2021 - 04.2024
- Reporting to the Chief Executive Officer and the HR and Remuneration Board Committee
- Overseeing six (6) Service functions (Human Resource, Corporate Affairs, Public Relations, Training, Medical and Employee Relations)
- Overseeing a workforce of over 12,000 employees
- Coordinated Organisation Redesign (Development of salary structure and realignment of job levels)
- Formulated key HR operational excellence policies
- Ensured stable industrial relations through sound Union Management strategies
- Collaboration with relevant Government Institutions to ensure regulatory compliance
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Manager Human Resources
Mopani Copper Mines
Kitwe, Copperbelt
06.2018 - 04.2021
- HR Strategy development, budgeting and workforce planning
- Formulation and review of relevant policies and procedures
- Business Partnership - alignment of the functions to the business plan through service level agreements
- Compensation and Benefits – Salary and benefits administration, retention and rewards management
- Interpretation of conditions of service and provision of HR support and guidance to the leadership team
- Performance Management coordination of all activities
- Workforce Planning and Resourcing
- Union and stakeholder engagement and liaison
- Expatriate Management and mobility processes
- HR System, oversee the HRMIS and associated systems such as Biometric Access System, HR ERP
Human Resources Head of Department
Chibuluma Mines (Metorex)
Kalulushi, Copperbelt
12.2014 - 05.2018
- Company Overview: Copper Mining and Processing company operating in Kalulushi, Zambia with a workforce of over 1,000 (400 direct and 600 contractors)
- Overseeing the HR value proposition as well as taking charge of the Health and Safety functions in addition to Company Security and community support(CSR)
- HR and SHEC Strategy development, budgeting and workforce planning
- Managing three (3) teams with a total direct headcount of 30 staff of which 5 are direct reports (3 are departmental managers and 2 Unit Managers)
- Formulation and review of relevant policies and procedures that fit business needs and comply with the legal requirements as prescribed
- Business Partnership - alignment of the functions to the business plan through review of the functional objectives and service level agreements
- Compensation and Benefits – Salary and benefits administration (payroll certification and monitoring of all parameters and inputs)
- Interpretation of conditions of service and provision of HR support and guidance to senior management team
- Performance Management – development suitable performance measures by setting policies and guidelines and review mechanisms of monitoring and evaluating performance
- Talent Management – Talent identification, Talent retention schemes development, Talent development planning, Succession planning programmes and procedure formulation
- Workforce Planning and Resourcing – ensure relevant recruitment processes are adhered to and ensure conformance to policy
- Union and stakeholder engagement and liaison, (Collective bargaining process)
- Expatriate Management, legal document processing, interpretation of expat conditions, coordinate the immigration process
- Litigation Coordination, liaison with external legal services provider for all Chibuluma litigation cases
- Copper Mining and Processing company operating in Kalulushi, Zambia with a workforce of over 1,000 (400 direct and 600 contractors)
- Revised the Metorex Group(Zambia and DRC) Disciplinary and Code of Conduct policy and procedures
- Developed the Chibuluma Training Policy
- Developed Performance Management System and Procedures for Chibuluma Mines
- Labour rationalization and restructuring 2015/16 which culminated in the retrenchment of 30% of workforce
- Home ownership project for Chibuluma Mines employees
Manager Training & Development
Chibuluma Mines (Metorex)
Kalulushi, Copperbelt
08.2013 - 12.2014
- Responsible for the training function, setting up a formal training section, for identification of skills gaps, planning for staff development
- Introduction of a Performance management system and HR Projects
- Formulation of training matrix, with a focus on need based training
- Administration services - ensure staff records are updated and accurate, interpretation of conditions of service
- Performance Management System – preparation of performance appraisal guidelines, conduct reviews, Skills gap analysis and training coordination
- Succession planning and coordination of staff development programmes as well Competency mapping
- Manpower Planning, Resourcing and Onboarding – complete end to end process, labour forecasting and budget preparation to cater for mine labour requirements
- Initiation of all recruitment processes and vacancy filling strategies
- Documentation and communication of labour movements and ensure adherence to company policy and procedures
- Salary administration and pre-negotiation preparations (Mandate for Collective bargaining process)
- Time and Attendance System configuration and Implementation – definition of HR parameters for system implementation, compile requirements, benchmarking and project documentation review
- HR ERP administration – data updates, corrections and system reviews
- Job writing, HR projects and policy formulation
Manager Human Capital Management – Operations & Strategy
Vedanta Resources – Konkola Copper Mines
04.2013 - 07.2013
- Workforce of 18,000 employees (7,600 direct and 11,000 contractors spread across 4 mining sites)
- Responsible for Human Capital Management back office operations and centers of excellence (CoE)
- Development of the HC strategy framework, deliverables and review mechanisms for operational alignment and efficiency
- Processing staff movements, salary adjustments, terminations, engagements, all employee correspondence including employee contracts, promotions, all letters, employee records and HR systems
- Talent Management, formulation of talent identification policy, retention strategies and development tracking mechanisms
- Industrial Relations CoE, review cases and monitoring standards and uniformity in sanctions depending on the case nature
- Compensation and benefits management CoE – pay structure development and pay equalization, computation of engagement and termination packages, rewards and recognition incentives administration
- Expatriate Management – resourcing and management of entire life cycle, including accommodation, travel arrangements, contracts, visas and government permits
- Management of staff assistance programmes, pensions fund management – registration and claims for both Saturnia and Napsa
Manager HR & Administration
Vedanta Resources - Western Cluster Ltd
Liberia
01.2012 - 01.2013
- Secondment on international assignment to setup HR functions
- Resourcing and on-boarding
- Expatriate Management
- Administration services – general procurement, staff welfare and facilities management, communication arrangements, travel arrangements locally and internationally
- Compensation and Benefits Administration
Manager Human Capital Management Corporate
Vedanta Resources - Konkola Copper Mines
01.2009 - 01.2012
- Compensation & Benefits - salary administration, review of pay structure, salary surveys and pay equalization
- Job Evaluation, job writing and evaluation
- Performance Management
- Expatriate Management – immigration services, HR services
- HCM Reports - Preparation of HR presentations to Exco and Board
- CEO Award for: Development Senior staff Incentive Scheme
Senior Human Resources Officer – Salary Admin & Recruitment
Konkola Copper Mines (Vedanta Resources)
01.2007 - 01.2009
- Data management for top management and expatriates
- Coordination of Career development programmes for high flyers (Global Leadership Programme)
- Senior staff salary administration
- Identified as Star of Business - exceptional performance
Sectional Head Human Resources Services - Training
Konkola Copper Mines
01.2006 - 01.2007
- Coordination of student attachments
- Recruitment of freshers (graduate)
- Coordination of Basic management training programmes
- Membership to professional Institutions
- Executive Assistant to the CEO
Sectional Head Human Resources Manpower & MIS
Konkola Copper Mines
01.2005 - 01.2006
- Headcount management
- HR MIS consolidation and reporting
- Ellipse HR Systems Administration, Update of Org- Charts
Management Trainee
KCM
Zambia
01.2004 - 01.2005
- Graduate development programme covering all HR verticals
Education
Master of Arts - Human Resource Management
University of Lusaka
Lusaka, Zambia10.2024
Post Graduate - Executive Human Resource Management
Stellenbosch University
01.2014
Bachelor of Arts - Information Systems
West Coast Institute of Management and Technology
01.2003
GCE’O Level -
Mpelembe Secondary School
01.1999
Skills
Talent Acquisition
Workforce Planning
Benefits Administration
Employee Relations
Performance Reviews
HR policies and procedures
Employee Retention
Job Analysis
Recruitment and selection
HR analytics
HR strategy
Employment law compliance
Accomplishments
- Achieved 100% record of industrial unrest-free collective bargaining process by introducing need based collective bargaining and regular Union engagement meetings.
- Documented and resolved the salary structure issues which led to the development of a competitive and comprehensive salary structure for Mopani Copper Mines.
- Documented and resolved organisation structure issues which led to improved role clarity and career progression at Chibuluma Mines.
- Collaborated with the HR Team in the development of the job grading and salary structure at Konkola Copper Mines.
Certification
- Human Resource Management - ACCPA
- Full Member - Zambia Institute of Human Resource Management
Additional Information
Payroll Management, HR Strategic Management, Expatriate Management, Employee Mobility, Job Writing and Evaluation, Industrial Relations and Union Management, Rewards and Recognition
Languages
Fluent in English
Technologyportfolio
- SAP ERP (HR Modules)
- SAGE300
- Orbfusion
- Org-plus
- AIMS Safety Management System
- Isometrix
References
- Passmore Hamukoma, HR Consultant, PH Advisory, South Africa, +27-82-8242021
- Eustus Munsaka, Chief Financial Officer, Lubambe Copper Mine, Chililabombwe, Zambia, +260-977-598118
- Priscilla Kaunda – Phiri, Manager Human Capital, Konkola Copper Mines, Chingola, Zambia, +260-977-826419
Affiliations
- Institute of Directors Zambia
- Society for Human Resource Management
Timeline
HR Executive
Self Employed Services
05.2024 - Current
Chief Services Officer
Mopani Copper Mines
05.2021 - 04.2024
Manager Human Resources
Mopani Copper Mines
06.2018 - 04.2021
Human Resources Head of Department
Chibuluma Mines (Metorex)
12.2014 - 05.2018
Manager Training & Development
Chibuluma Mines (Metorex)
08.2013 - 12.2014
Manager Human Capital Management – Operations & Strategy
Vedanta Resources – Konkola Copper Mines
04.2013 - 07.2013
Manager HR & Administration
Vedanta Resources - Western Cluster Ltd
01.2012 - 01.2013
Manager Human Capital Management Corporate
Vedanta Resources - Konkola Copper Mines
01.2009 - 01.2012
Senior Human Resources Officer – Salary Admin & Recruitment
Konkola Copper Mines (Vedanta Resources)
01.2007 - 01.2009
Sectional Head Human Resources Services - Training
Konkola Copper Mines
01.2006 - 01.2007
Sectional Head Human Resources Manpower & MIS
Konkola Copper Mines
01.2005 - 01.2006
Management Trainee
KCM
01.2004 - 01.2005
Master of Arts - Human Resource Management
University of Lusaka
Post Graduate - Executive Human Resource Management
Stellenbosch University
Bachelor of Arts - Information Systems
West Coast Institute of Management and Technology
GCE’O Level -
Mpelembe Secondary School