KALILOMBE GEORGE MWANZA
Kitwe
Summary
Strategic Sales Manager with track-record of motivating and educating team in proper methods to exceed sales targets. Develops training programs, monitors customer preferences and projects sales performance to generate and convert leads. Committed to growing business through sales and strong customer relationships.
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
28
28
years of professional experience
Work History
Sales Manager
Autoxpress Zambia Limited
01.2024 - Current
- Develop and implement sales strategies
- Lead and motivate the sales team
- Cultivate strong client relationships
- Conduct market analysis
- Collaborate on sales forecasting
- Stay informed about product and industry trends
- Provide sales team training and development
- Monitor and evaluate sales team performance
- Generate and analyze sales reports
- Focus on customer acquisition
- Plan and execute promotional activities
- Manage the sales budget effectively
- Oversee negotiation and deal closures
- Collaborate cross-functionally with other departments
- Ensure compliance with company policies and industry regulations
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Sales Manager
Maxiprest tyres Ltd (Bridgestone)
01.2021 - 12.2023
- Daily sales tracking in accordance with company policies
- Monthly monitoring of sales revenue to achieve predetermined targets
- Prompt escalation of missed payments to the Regional Finance Manager
- Implementation and strict adherence to policy, procedure, and regulation changes
- Efficient execution of key business functions and processes as outlined in the plan
- Identification of control issues in alignment with company policies
- Preparation and delivery of presentations to senior management when necessary
- Offering valuable advice on risk identification and control implementation
- Coaching and providing support to Sales Teams in the development and execution of sales strategies
- Organizing daily sales departmental Operational Risk awareness programs to enhance risk management and compliance
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Business Development Manager
Geocy Medical & Diagnostics Ltd
09.2004 - 12.2020
- Identify and cultivate new business opportunities to drive company growth
- Develop and maintain relationships with key clients and partners
- Conduct market research and analysis to stay informed about industry trends
- Create and execute strategic business development plans to achieve targets
- Collaborate with cross-functional teams to support product or service launches
- Prepare and deliver compelling sales presentations and proposals
- Negotiate and close deals with potential clients and partners
- Monitor and report on sales and business development KPIs
- Stay updated on industry regulations and compliance requirements
- Continuously evaluate and improve business development strategies for maximum effectiveness
- Generated new business with marketing initiatives and strategic plans.
Medical Executive
Gamma Healthcare Ltd
12.2000 - 08.2004
- Proactively sourced new business opportunities to expand the customer base
- Oversaw and managed the day-to-day laboratory business operations
- Promptly addressed and resolved customer complaints to ensure satisfaction
- Managed debt collection processes to maintain financial stability
- Conducted daily customer visits to build relationships and gather feedback
- Actively promoted and introduced new products and services to customers
- Marketed and sold laboratory products tailored for supporting HIV research projects in Zambia
- Collaborated with research organizations to facilitate the use of laboratory products
- Ensured compliance with quality standards and regulatory requirements
- Worked to continuously improve operational efficiency and customer service in the laboratory business
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Established long-term client relationships through consistent delivery of high-quality products and services.
Marketing Executive
Outnet Marketing & Distributors Ltd
04.1997 - 12.2000
- Managed key customer relationships for client retention and growth
- Conducted frequent customer visits to enhance engagement and understanding
- Promoted a range of company services to meet client needs
- Handled debt collection and streamlined order processing
- Identified and pursued new business opportunities for expansion
- Provided oversight for field personnel and addressed customer complaints promptly
- Maintained a customer-centric approach to maximize satisfaction and loyalty
- Collaborated with teams to develop tailored solutions for clients
- Implemented strategies to optimize sales and service delivery
- Ensured a responsive and effective customer support system
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
Sales Representative
Melcome Pharmaceuticals Ltd
01.1997 - 12.1998
- Build and maintain a customer base by identifying and prospecting potential clients
- Conduct sales presentations and product demonstrations to showcase the features and benefits of products or services
- Generate and follow up on leads to convert them into sales opportunities
- Negotiate contracts, terms, and pricing with potential customers to close deals
- Provide exceptional customer service and address inquiries and concerns
- Achieve and exceed sales targets and quotas set by the company
- Keep abreast of product knowledge and industry trends to effectively communicate with clients
- Maintain accurate and organized sales records, reports, and documentation
- Collaborate with sales team members and sales managers to share insights and best practices
- Adapt to evolving sales strategies and market dynamics to drive sales success
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Bachelor's Degree - Business Studies with Marketing
Greenwich University
United Kingdom01.2018
Masters - Executive Master of Business Administration (Leadership and Wealth Creation)
University of Lusaka (UNILUS)
United Kingdom01.2016
Diploma - Marketing
Chartered Institute of Marketing
United Kingdom01.2001
Certificate - Sales and Marketing
LCCI
United Kingdom01.2000
Skills
- Reporting
- Budgeting
- Problem-Solving
- Leadership
- Customer Service
- Relationship building
- Motivational skills
- Sales expertise
- Client relationship management
- Sales strategy development
- Sales process
- Goal setting
- Sales tracking
- Account management
- New business development
Languages
English
Nyanja
Bemba
Timeline
Sales Manager
Autoxpress Zambia Limited
01.2024 - Current
Sales Manager
Maxiprest tyres Ltd (Bridgestone)
01.2021 - 12.2023
Business Development Manager
Geocy Medical & Diagnostics Ltd
09.2004 - 12.2020
Medical Executive
Gamma Healthcare Ltd
12.2000 - 08.2004
Marketing Executive
Outnet Marketing & Distributors Ltd
04.1997 - 12.2000
Sales Representative
Melcome Pharmaceuticals Ltd
01.1997 - 12.1998
Bachelor's Degree - Business Studies with Marketing
Greenwich University
Masters - Executive Master of Business Administration (Leadership and Wealth Creation)
University of Lusaka (UNILUS)
Diploma - Marketing
Chartered Institute of Marketing
Certificate - Sales and Marketing
LCCI
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