Suresh Kaluvala
Chittoor
Summary
Dynamic Workshop Manager with a proven track record at Surya Group of Companies, excelling in preventive maintenance and compliance auditing. Skilled in production reporting, I have successfully implemented process improvements that enhanced efficiency by 20%. Adept at leading teams and fostering collaboration, I ensure high-quality standards and operational excellence.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
Work History
Workshop Manager
Surya Group of companies
Lusaka
01.2025 - Current
- Scheduled preventive maintenance programs for tools, machines, and equipment in the workshop.
- Created detailed reports on production processes within the workshop environment.
- Maintained records of all activities related to the operation of the workshop.
Lead Manager
Sterling Oil and Gas Ltd
Lagos
08.2023 - 12.2024
- Collaborated with other teams and departments for successful implementation of initiatives.
- Reviewed daily operational reports from department staff ensuring accuracy of information provided.
Workshop Manager
Unique Beverages ltd
Luanda
09.2021 - 03.2023
- Scheduled preventive maintenance programs for tools, machines, and equipment in the workshop.
- Created detailed reports on production processes within the workshop environment.
- Maintained records of all activities related to the operation of the workshop.
Workshop Manager
Specialized Hauliers Tanzania Ltd
Dar Es Salaam
08.2019 - 07.2021
- Scheduled preventive maintenance programs for tools, machines, and equipment in the workshop.
- Created detailed reports on production processes within the workshop environment.
- Maintained records of all activities related to the operation of the workshop.
Transport Manager
Royal Salt Ltd
Logos
12.2017 - 05.2019
- Arranged alternate routes as needed during peak times or when road conditions were unfavorable.
- Managed inventory control processes including stock levels, order placement, shipment scheduling.
- Drafted monthly reports on fuel consumption and other related metrics.
Workshop Manager
Arunachala Logistics p ltd
Kodad
06.2012 - 11.2017
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Reviewed completed work orders to ensure quality control measures are followed.
- Scheduled routine inspections of all areas within facility premises.
- Ensured compliance with safety regulations and standards.
Service Manager
Tvs Sundaram Iyengar and Sons Dealer of Ashok Leyland Commercial vehicles
Chennai
06.2010 - 05.2012
- Created detailed reports on service activities for senior management review.
- Ensured compliance with applicable laws and regulations related to services provided.
- Provided technical support for hardware and software issues experienced by customers.
- Maintained records of all customer interactions and transactions.
- Created standard operating procedures for all service functions.
- Monitored service performance metrics to identify areas of improvement.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Trained new employees on the use of customer relationship management software systems.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Conducted performance reviews and provided constructive feedback to staff members.
- Negotiated contracts with vendors and suppliers to secure favorable terms.
- Reviewed customer billing statements for accuracy prior to release.
- Identified opportunities to increase efficiency through automation or process re-engineering.
- Coordinated with other departments within the organization to ensure seamless delivery of services.
- Resolved customer complaints quickly and effectively.
- Managed inventory levels of parts necessary for servicing customers' needs.
- Performed root cause analysis on recurring problems encountered by customers.
- Resolved customer complaints in a timely manner.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Developed strategies for improving customer experience through enhanced product features or improved processes.
Workshop Manager
HITECH MOTORS Dealer of EICHER COMMERCIAL VEHICLES & BUS
CHITTOOR
11.2001 - 10.2009
- Scheduled preventive maintenance programs for tools, machines, and equipment in the workshop.
- Created detailed reports on production processes within the workshop environment.
- Maintained records of all activities related to the operation of the workshop.
- Provided technical support to workshop personnel.
- Reviewed and approved job orders, estimates, and invoices.
- Assessed employee skillsets and identified training needs accordingly.
- Monitored inventory levels of parts and supplies needed for operations.
- Developed strategies for improving overall performance of shop personnel.
- Inspected completed work to ensure conformance to specifications.
- Negotiated contracts with suppliers to ensure competitive pricing on materials and parts.
- Developed and implemented safety protocols for the workshop.
- Analyzed data from production logs to identify areas of improvement in efficiency or output quality.
- Conducted regular audits of tools, machinery, materials, products and services provided by the shop.
- Identified new opportunities for cost savings while maintaining high-quality standards.
- Organized and managed daily workflow of staff members in the workshop.
- Hired, trained, supervised, coached and evaluated employees as necessary.
- Implemented process improvements that increased productivity while reducing costs.
Workshop Supervisor
MG BROTHERS AUTO ENGINEERS
CHITTOOR
09.1999 - 10.2001
- Maintained records of inventory, production output, downtime.
- Provided guidance and support to staff in the use of tools, equipment, and materials.
- Investigated customer complaints regarding product defects or service issues.
- Resolved conflicts among employees in an effective manner.
- Organized team-building activities for staff members to promote collaboration.
- Created detailed reports documenting all activities performed within the workshop.
- Managed workflow by adjusting staffing levels as needed according to customer demands.
- Conducted regular training sessions on safety practices and quality assurance standards.
- Supervised daily operations of the workshop including scheduling and assigning tasks.
- Implemented continuous improvement initiatives to increase productivity and reduce costs.
- Enforced workplace rules such as health and safety regulations, attendance policy.
- Monitored cost control systems to ensure efficient utilization of resources.
- Inspected work areas for cleanliness and proper functioning of machines.
- Recommended changes in working methods or procedures to improve efficiency.
- Ensured compliance with company policies, procedures, and regulations.
- Recruited new staff members when necessary to meet operational requirements.
- Ordered supplies as needed to ensure uninterrupted operation of the workshop.
- Developed and implemented safety protocols for workshop personnel.
- Assisted with troubleshooting technical problems encountered during production processes.
- Analyzed data from performance reports to identify areas for improvement.
- Performed maintenance checks on tools, machinery, vehicles and other equipment used in the workshop.
Education
Automobile Engineering - Automotive Engineering
Govt Polytechnic College
Anantapur , India 06.1996 - 05.1999
Skills
- Preventive maintenance
- Compliance auditing
- Production reporting
Languages
English
First Language
Hindi
Beginner (A1)
A1
Portuguese
Beginner (A1)
A1
Telugu
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Timeline
Workshop Manager
Surya Group of companies
01.2025 - Current
Lead Manager
Sterling Oil and Gas Ltd
08.2023 - 12.2024
Workshop Manager
Unique Beverages ltd
09.2021 - 03.2023
Workshop Manager
Specialized Hauliers Tanzania Ltd
08.2019 - 07.2021
Transport Manager
Royal Salt Ltd
12.2017 - 05.2019
Workshop Manager
Arunachala Logistics p ltd
06.2012 - 11.2017
Service Manager
Tvs Sundaram Iyengar and Sons Dealer of Ashok Leyland Commercial vehicles
06.2010 - 05.2012
Workshop Manager
HITECH MOTORS Dealer of EICHER COMMERCIAL VEHICLES & BUS
11.2001 - 10.2009
Workshop Supervisor
MG BROTHERS AUTO ENGINEERS
09.1999 - 10.2001
Automobile Engineering - Automotive Engineering
Govt Polytechnic College
06.1996 - 05.1999
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