Kamena Michelle Chibamba AMABE
Business Development Consultant
Kitwe
Summary
. Experienced Business Development Consultant offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Business Development Specialist
Fi-Knight Enterprises Limited
KITWE
06.2021 - Current
- Developed and implemented effective sales strategies, resulting in a 20% increase in annual revenue
- Managed a diverse portfolio of key accounts, fostering strong client relationships and achieving a customer retention rate of 95%
- Led a high-performing sales team of 10 sales representatives, providing mentorship, training, and motivation to achieve monthly targets consistently
- Conducted market research and analysis to identify new business opportunities and competitive trends, enabling the company to stay ahead of the competition.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
Branch Manager
Sikale Wood Manufactures Limited
KITWE
07.2017 - 06.2020
- Managed a team of employees and ensured the branch met sales and revenue targets
- Responsible for motivating and develop team members, identify and solve problems, and made tough decisions under pressure
- Issue receipts, and properly account for the branch overheads and costs, and prepared monthly reports
- Set clear goals, provided constructive feedback, and built strong relationships with customers and stakeholders.
- Engaged employees in business processes with positive motivational techniques.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Telemarketer
Taj Pamodzi Hotel
LUSAKA
12.2016 - 02.2017
- Answered calls, took messages, and transferred calls to correct individuals.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Completed daily cold calling and outreach to build sales pipeline.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Recorded contact information of customers and potential customers in internal database.
- Answered questions about company offerings with knowledgeable responses about products and services.
Sales Consultant
A1 Travel
LUSAKA
10.2015 - 10.2016
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Maintained organized, presentable merchandise to drive continuous sales.
Education
MBA Degree: Masters - Business Administration
The University of Zambia
LUSAKA ZAMBIA 05.2018 - 05.2021
Associate of Business Administration - Business Management
Zambia Center For Accountancy Studies
LUSAKA 01.2013 - 12.2016
Skills
Office Administration Cash Flow ForecastingStrategic Planning Training and DevelopmentRisk Management Cost Control and Variance AnalysisStaff SupervisionInternal ControlsTeam LeadershipBudget ManagementIT proficiencyExcel: advanced knowledge in using Excel for data analysis, budgeting, and financial modellingMicrosoft Office Suite: proficient in using Microsoft Office Suite for creating and editing documentsSpreadsheets, and presentations
Continuous professional improvement
Lead Generation
Product knowledge
Certification
8 subjects including English and Mathematics 2010
Affiliations
Association of Business Executives (ABE) - Membership number: W18526-600/6055/4 – C0105141
Timeline
Business Development Specialist
Fi-Knight Enterprises Limited
06.2021 - Current
MBA Degree: Masters - Business Administration
The University of Zambia
05.2018 - 05.2021
Branch Manager
Sikale Wood Manufactures Limited
07.2017 - 06.2020
Telemarketer
Taj Pamodzi Hotel
12.2016 - 02.2017
Sales Consultant
A1 Travel
10.2015 - 10.2016
Associate of Business Administration - Business Management
Zambia Center For Accountancy Studies
01.2013 - 12.2016