Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Assistant Human Resources Officer
Ministry Of Education-DEBS
08.2022 - Current
Reduced turnover rates by developing comprehensive onboarding programs for new hires.
Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
Collaborated with department heads to identify staffing needs, ensuring optimal workforce allocation.
Contributed to a positive work environment by addressing employee concerns promptly and professionally.
Executive Assistant
Ministry Of Education-Provincial Education Office
01.2021 - 08.2022
Screened personal and business calls and directed to appropriate party.
Used advanced software to prepare documents, reports, and presentations.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Registry Clerk
Ministry Of Education-Provincial Education Office
09.2020 - 11.2021
Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
Supported departmental initiatives, working collaboratively on system enhancements and changes in procedures or policies as needed.
Performed regular quality and validation assessments on patient data to verify accuracy.
Provided exceptional customer service, addressing concerns promptly while maintaining a professional demeanor at all times.
Office Orderly
Ministry Of Education-DEBS
05.2015 - 12.2020
Reduced supply costs with efficient inventory management practices and proactive ordering of essential items.
Managed daily data entry and kept clerical information accurate and up-to-date.
Organized events and meetings to maximize capacity and keep event venues running smoothly.
Supported staff members by promptly fulfilling requests for supplies, equipment, and other necessities.
Education
Bachelor of Arts - Degree Human Resource Management
International Communication University
Lusaka
04.2001 -
Certificate - Records Management
Technical Vocation Training Centre
Luanshya, Zambia
04.2001 -
Diploma Human Resource Management - Human Resources Management
University of Zambia
Lusaka
04.2001 -
Skills
Soldier mentoring
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Timeline
Assistant Human Resources Officer
Ministry Of Education-DEBS
08.2022 - Current
Executive Assistant
Ministry Of Education-Provincial Education Office
01.2021 - 08.2022
Registry Clerk
Ministry Of Education-Provincial Education Office
09.2020 - 11.2021
Office Orderly
Ministry Of Education-DEBS
05.2015 - 12.2020
Bachelor of Arts - Degree Human Resource Management
International Communication University
04.2001 -
Certificate - Records Management
Technical Vocation Training Centre
04.2001 -
Diploma Human Resource Management - Human Resources Management
University of Zambia
04.2001 -
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