KASAMBA BUUMBA
Lusaka
Summary
A results-driven professional with extensive experience in business management, client relations, employee motivation, and administrative coordination, skilled at managing projects, recruiting talent, and facilitating smooth operations. I bring a solid foundation in marketing, communications, and logistics, with a proven track record of supporting teams to meet organizational goals. My entrepreneurial mindset and hands-on experience in driving customer satisfaction, coordination, and stakeholder management make me a perfect fit for a dynamic, remote recruiting role.
Overview
9
9
years of professional experience
Work History
Managing Director
SUITUP SOLUTIONS LIMITED
10.2021 - Current
- Spearheaded the company's strategic planning, marketing, and business development efforts, aligning objectives with client needs and expectations
- Managed all employees within the company, overseeing their contracts, ensuring they adhere to working hours, and maintaining high motivation levels
- Regularly monitored employee progress, providing feedback and ensuring productivity goals were met
- Collaborated with key stakeholders and partners to ensure smooth onboarding processes for new clients and suppliers, enhancing the overall experience
- Managed customer acquisition and retention, ensuring high satisfaction and building strong, long-lasting relationships
- Oversaw marketing campaigns and project logistics, including organizing travel and event logistics for staff and partners
- Acted as the public face of the company, communicating with various partners and stakeholders to foster ongoing collaboration and satisfaction
Program Coordinator - Consultancy Services
Maven Surge
Lusaka
05.2021 - 10.2021
- Coordinated multiple client and internal teams to ensure timely project delivery, meeting deadlines and ensuring complete client satisfaction
- Managed project logistics, ensuring resources, travel arrangements, and scheduling were all efficiently handled
- Communicated project progress to clients and stakeholders, ensuring expectations were met at each phase
- Assisted with onboarding new clients, ensuring smooth transitions and proper documentation for all contractual requirements
Administrative Manager
DLN Entrepreneurship Institute
Lusaka
06.2019 - 02.2021
- Oversaw office operations, including scheduling, travel arrangements, and managing administrative documentation, improving office efficiency by 15%
- Managed budgets and coordinated projects, ensuring all deadlines and milestones were met
- Coordinated team training and performance feedback, aligning staff efforts to organizational goals and improving communication processes
- Ensured all logistics for office events and meetings were seamlessly handled, providing high-level support for internal teams and external stakeholders
Communications Specialist
Ignite Zambia Online Press
01.2016 - 12.2017
- Managed relationships with media outlets, helping to ensure effective communication between stakeholders and the organization
- Supported the coordination of events, including preparation, travel logistics, and handling communications during the event to ensure smooth execution
- Developed content and promotional materials to increase brand awareness, reaching target audiences effectively
Marketing Communications Intern
World Vision Zambia
01.2017 - 07.2017
- Coordinated media relations, prepared materials, and assisted with the execution of communications strategies
- Assisted with logistics for media events, press conferences, and community engagement efforts, ensuring all travel and coordination went smoothly
Education
Diploma - Journalism and Public Relations
Zambia Institute Of Mass Communication
01.2016
Skills
- Recruiting and onboarding
- Employee Management and Motivation
- Administrative Coordination
- Stakeholder management
- Customer Service and Communication
- Project and Logistics Management
Timeline
Managing Director
SUITUP SOLUTIONS LIMITED
10.2021 - Current
Program Coordinator - Consultancy Services
Maven Surge
05.2021 - 10.2021
Administrative Manager
DLN Entrepreneurship Institute
06.2019 - 02.2021
Marketing Communications Intern
World Vision Zambia
01.2017 - 07.2017
Communications Specialist
Ignite Zambia Online Press
01.2016 - 12.2017
Diploma - Journalism and Public Relations
Zambia Institute Of Mass Communication
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