KASAMBA MUKONDE
Lusaka
Summary
Highly compassionate and resourceful professional with over 9 years of experience in Non-Governmental Organizations (NGOs). Proven track record in administration, people and office operations, recruitment, immigration processes, team management, and data collection.
Overview
18
18
years of professional experience
Work History
Senior Specialist, Operations
East And Southern Africa, IDinsight
2023.06 - Current
- Overseeing recruitment for selected roles
- Planning of Director level onboarding
- Advisor assignment for selected roles
- Overseeing immigration process
Specialist, East and Southern Africa Operations
IDinsight
2020.02 - 2023.05
- Leading Onboarding for new employees that join the organization in the region
- Leading office administrators on adopting global policies and local policies
- Offboarding employees that are leaving the organization
- Assisting in managing people operations for the region
- Providing immigration related guidance for the offices in the Africa region
- Assisting with the recruitment process for the region for various positions
- In charge of ensuring that personnel files are up to date
Administrative Lead
IDinsight Zambia
2015.08 - 2020.01
- Assisting in managing the Zambia office Human Resource functions, including maintaining an up-to-date database with employee forms, liaising with new staff and departing staff to ensure timely distribution and collection of forms, maintaining leave calendars, drafting employment agreements and other documents, and updating health insurance enrollment information
- Leading the process to obtain visas and work permits for new staff in Zambia and renewals for existing staff
- Leading human resource policy and recruitment efforts for local staff in Zambia
- Streamlining processes to improve Zambian operations (e.g
- Technology inventory system, database for lodges, updating local healthcare procedure, writing emergency procedures)
- Managing relationship with office complex
- Providing support in logistics & travel arrangements for employees
- Management of petty cash for the Zambia office
- Making cash and cheque payments to various vendors
- Supervising of the general worker and Administrative Assistant
Field Manager
IDinsight
2014.06 - 2015.07
- Evaluation on a pilot of the Electronic Enumeration and Registration of the Social Cash Transfer Beneficiaries in partnership with Ministry of Community Development and Social Services-Muchinga, Central and Northern Provinces.
- Cleaning up of data collected from the field
- Data entry using EpiData
- Supervising a team of data enterers
- Coordination of logistical field activities
- Preparing day to day field operational budgets
- Preparing and conducting trainings for field officers and partners involved in the project
- Interaction with the cooperating partners on the project
- Conducting of in depth interviews with different stakeholders involved
- Dissemination of the results of the evaluation to key stake holders
- Performance reviews for the field officers
Field Manager
IDinsight
2013.03 - 2014.04
- Research project on Early Infant Diagnosis of HIV in partnership with Ministry of Health- Southern Province.
- Preparing of monitoring tools for the project
- Implementation of the project to the sampled facilities
- Facilitating of focus group discussions for mothers that attended under five from the health facilities that were part of the study
- Liaising with district health offices
- Visited health facilities and monitor clinic processes
- Trained health staff, community health worker on the evaluation
- Collected data in health facilities specifically for under five services
- Supervising a field team and day to day field work
- Conducting job interviews for field officers
Field Intern
Ministry of Community Development and Social Services
- 2011.11
- Visited various Community Self Help Groups
- Supported Self Help Group Association meetings
- Supported administrative activities
Intern
Africare - Zambia
- 2011.08
- Supported activities under the STEPS OVC initiative
- Conducted data entry and management activities
- Prepared and managed workshops
- Participated in program planning and review
Intern
Bauleni Street Kids Center
- 2011.04
- Conducted one on one sessions with the physically and mentally challenged children
- Supported other developmental activities for the children
Intern
University Teaching Hospital
- 2010.07
- Conducted vulnerability assessments and rendered assistance when needed
- Repatriated stranded patients
- Exempted the vulnerable patients from medical fees or recommended for exemption
- Conducted advocacy activities
- Conducted placement of abandoned and dumped babies
- Conducted interviews
- Report writing
Research Assistant
World Vision International – Zambia
- 2009.08
- Collected data from sampled households using a Personal Digital Assistance (PDA)
- Conducted data quality control processes
Social Worker and Resource Center Supervisor
Family Legacy Missions Zambia
2007.09 - 2009.01
- Collected data on children’s welfare
- Visited children’s homes and their parents or guardians and counseling them when need arose
- Supervised resource center activities concerning community schools and the children
- Ensured that the sponsored children are getting the required education
- Counseled the children during the annual children’s camp
Enumerator
Central Statistical Office
2006.11 - 2007.01
- Collected data for the Living Conditions Monitoring Survey in urban and rural areas
Education
MBA - Organizational Leadership
University of Zambia (UNZA)
Lusaka, Zambia09.2024
Bachelor of Social Work - Community Development
DMI-St. Eugene University
Lusaka, Zambia05.2012
Diploma in Management Studies -
National Institute of Public Administration (NIPA)
12.2005
Certificate in Management Studies -
National Institute of Public Administration (NIPA)
12.2003
Skills
- Strong leadership skills
- Administrative skills
- Communications skills
- Interpersonal skills
- Collaborative skills
- Problem solving skills
- Adaptability skills
Accomplishments
Certificate of Merit - Second Best Student in the School of Social Work in 2012
Affiliations
Member of Zambia Institute of Human Resource Management (ZIHRM)
Languages
Nyanja
Beginner
A1
Tonga
Beginner
A1
Bemba
Beginner
A1
English
Beginner
A1
References
Available on request
Hobbies and Interests
- Reading inspirational books
- Cooking
- Interacting with others
- Charity work
Timeline
Senior Specialist, Operations
East And Southern Africa, IDinsight
2023.06 - Current
Specialist, East and Southern Africa Operations
IDinsight
2020.02 - 2023.05
Administrative Lead
IDinsight Zambia
2015.08 - 2020.01
Field Manager
IDinsight
2014.06 - 2015.07
Field Manager
IDinsight
2013.03 - 2014.04
Social Worker and Resource Center Supervisor
Family Legacy Missions Zambia
2007.09 - 2009.01
Enumerator
Central Statistical Office
2006.11 - 2007.01
Field Intern
Ministry of Community Development and Social Services
- 2011.11
Intern
Africare - Zambia
- 2011.08
Intern
Bauleni Street Kids Center
- 2011.04
Intern
University Teaching Hospital
- 2010.07
Research Assistant
World Vision International – Zambia
- 2009.08
MBA - Organizational Leadership
University of Zambia (UNZA)
Bachelor of Social Work - Community Development
DMI-St. Eugene University
Diploma in Management Studies -
National Institute of Public Administration (NIPA)
Certificate in Management Studies -
National Institute of Public Administration (NIPA)
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