KATAI MUKUMA
Lusaka
Summary
Highly motivated and detail-oriented professional seeking a challenging role to leverage strong analytical skills and a collaborative spirit. Eager to learn, contribute, and grow within a company while enhancing its productivity and reputation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receivables Intern
Caribou Cargo
12.2023 - Current
- Customer invoicing
- Agent management
- Revenue collections
- Developing a tracker for concierge
- Development of international and in-house pricing models
- Formulating quotation templates to streamline the process of creating customer quotes
- Maintaining database systems to track and analyze operational data.
- Maintaining accurate records and documentation of projects to inform stakeholders of progress and updates.
- Preparing written summaries of meeting discussions to ensure clear communication throughout the team while promoting accountability for action items.
- Generating reports detailing findings and recommendations.
- Interacting with customers by phone, email, or in-person to provide information.
- Exploring new technology and approaches to streamline processes.
- Conducting research for various projects, leading to well-informed decisions and successful outcomes.
- Collaborating effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
- Supporting staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Completing research, compiling data, updating spreadsheets, and producing timely reports.
- Proven ability to develop and implement creative solutions to complex problems.
Actuarial Intern
Madison Life Insurance
08.2023 - 09.2023
- Data Evaluations
- Strategic Planning
- Analyzed claims data to identify patterns and trends, informing future risk assessments and pricing models.
- Participated in professional development opportunities to stay current on industry advancements and best practices in actuarial science.
- Performed data manipulations using Microsoft Excel and Access.
- Supported the underwriting team by evaluating policyholder risks and providing recommendations based on actuarial principles.
Premium Accounting and Collection - Intern
Madison Life Insurance
07.2023 - 08.2023
- Ensure premium and loan amounts being received by the company match the expected amounts
- Explored new technologies and approaches to streamline processes.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Identified issues, analyzed information and provided solutions to problems.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
- Gained extensive knowledge in data entry, analysis and reporting.
Claims Administrator - Intern
Madison Life Insurance
04.2023 - 06.2023
- Underwriting various types of individual life claims
- Processing and underwriting loans, cash and securities, cancellations, surrender values and paid up values
- Streamlined workflow processes for improved efficiency and reduced claim resolution times.
- Viewed reports regularly to make sure processing was conducted efficiently.
- Followed up with insured individuals regarding premium and deductibles payments.
- Analyzed information gathered by investigation and reported findings and recommendations.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
- Examined claims forms and other records to determine insurance coverage.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Committee Member
The Projects Committee Of The University Of Zambia Actuarial Science Association
01.2022 - 12.2022
- Responsible for the identification of extra-curricular activities that the association can participate in
- Involved in organizing venues for various activities such as the Association Annual General Meeting or Main Executive Meetings
- Responsible for the organization of seminars, group discussions, debates, quizzes, tutorials, video shows, panel discussions and tours
- Involved in assisting students in their academics through the provision of academic materials such as past test and examination papers, books and past tutorial sheets (predominantly in softcopy format)
Education
Don Gordon Trust School
St. Mary's Secondary School
Bachelor's Degree in Actuarial Science - Natural Sciences
The University of Zambia
Lusaka, Zambia05.2023
Senior High Education -
Mpelembe Secondary School
Kitwe, Zambia11.2017
Mpelembe Secondary School
12.2015
Senior High Education -
Kapiri Girls National Technical Secondary School
Kapiri Mposhi, Zambia12.2015
Junior High Education -
St. Mary's Secondary School
Lusaka, Zambia11.2014
Primary Education -
Don Gordon Primary School
Lusaka, Zambia11.2012
Skills
- Tech-Savvy
- EDMS Software
- R Programming
- Microsoft Office Suite
- QuickBooks Software
- Turn-quest Software
- Attention to Detail
- Goal-oriented Mindset
- Drive to Learn Quickly
- Drive to finish given tasks
Forecasting Dissertation
A comparative study between the ARIMA model and Technical Analyses to forecast stock market prices
The aims and objectives of this study were both achieved. The models used provided a good fit to the data and they did help to outperform the market. The forecasted market prices obtained from the ARIMA model mimicked the real time prices while Technical Analysis helped in the prediction of the movement of the prices. By having the technical know-how of these two models, losses through the stock markets were minimized, it was also observed that these two models could not be compared but instead could be used hand in hand to generate maximum profit and minimize losses. The use of both indicators increased the accuracy of the predictions of both the stock market prices and movements.
Certification
- Introduction to Business Intelligence, Corporate Finance Institute, February 2024
- Excel Fundamentals, Corporate Finance Institute, September 2023
- Bachelor's Degree in Actuarial Science, The University of Zambia, May 2023
- The University of Zambia Actuarial Science Association Participation, January 2023 - December 2023
- Completion of Edexcel Core Mathematics, Pearson Edexcel, March 2019
- Completion of Edexcel Further Pure Mathematics, Pearson Edexcel, March 2019
- Secondary School Prefect, Mpelembe Secondary School - January 2017 - December 2017
- Best-Bookkeeping Student, St. Mary's Secondary School - February 2015 [Got 100% in the Grade 9 National Examinations]
- Primary School Prefect, Don Gordon Primary School - January 2012 - December 2012
References
- Mr. Alick Banda, The University of Zambia, alick.banda@unza.zm, +260 97 725823
- Dr. T. Chowa, The University of Zambia, taonaziso.chowa@unza.zm, +260 96 8010922
- Dr. Chrispin Chileshe, The University of Zambia, +260 97 7483327
- Tamara Mulenga, Madison Life Insurance, +260 97 4373225
Timeline
Receivables Intern
Caribou Cargo
12.2023 - Current
Actuarial Intern
Madison Life Insurance
08.2023 - 09.2023
Premium Accounting and Collection - Intern
Madison Life Insurance
07.2023 - 08.2023
Claims Administrator - Intern
Madison Life Insurance
04.2023 - 06.2023
Committee Member
The Projects Committee Of The University Of Zambia Actuarial Science Association
01.2022 - 12.2022
Don Gordon Trust School
St. Mary's Secondary School
Bachelor's Degree in Actuarial Science - Natural Sciences
The University of Zambia
Senior High Education -
Mpelembe Secondary School
Mpelembe Secondary School
Senior High Education -
Kapiri Girls National Technical Secondary School
Junior High Education -
St. Mary's Secondary School
Primary Education -
Don Gordon Primary School
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