Performance Management Advisor
Thinkwell under USAID-Family Health and Nutrition Activity (FHN)
Choma, Zambia
01.2025 - Current
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Collected company information and developed PowerPoint presentations for use in decision-making.
- Analyzed financial data to recommend cost-saving measures for the organization.
- Created presentations highlighting key findings from research projects conducted by the department.
- Assisted in the development of process maps to document current state processes and develop future state solutions.
- Identified potential risks associated with proposed business initiatives and provided recommendations for mitigating those risks.
- Monitored operations and reviewed records and metrics to understand company performance.
- Monitored customer feedback regarding product quality or service delivery issues and developed action plans accordingly.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Facilitated meetings between various departments to discuss project progress and brainstorm new ideas.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Participated in meetings with internal stakeholders to discuss health initiatives and goals.
- Conducted educational sessions and prepared documents for target populations.
- Led strategic planning and implementation of long-range plans for environmental programs.
- Collaborated with HR team members to create effective wellness plans for employees.
- Provided guidance on appropriate health resources available within the organization.
- Developed and implemented new health policies and procedures.
- Compiled data in reports for recordkeeping and assessment.
- Drafted comprehensive reports regarding health-related topics for upper management review.
- Coordinated with external healthcare providers to ensure quality healthcare services are delivered in a timely manner.
- Devised strategies focused on achieving established program goals and objectives.
- Collaborated with multidisciplinary healthcare teams to provide comprehensive care.
- Designed systems and components to reduce negative environmental impacts.
- Recorded health information and updates in database system.
- Tracked and analyzed data related to employee health trends and outcomes.
- Researched current industry trends related to healthcare delivery systems and best practices.
- Fostered relationships with community agencies to accomplish program goals.
- Provided administrative support to further organizational objectives and patient care goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Achieved cost-savings by developing functional solutions to problems.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
