KENNEDY MAKUKISI
Lusaka,Zambia
Summary
Accomplished cybersecurity professional with expertise in architecture and risk mitigation, specialising in firewall design and management, VPN technologies, and network security. Proven track record in incident response and security troubleshooting, supporting governance, risk, and compliance initiatives across enterprise and government network projects. Adept at technical documentation and reporting, client advisory, stakeholder engagement, cloud connectivity, and data centre operations. Proficient in security platforms, networking, databases, programming, and operating systems. Committed to advancing cybersecurity measures to safeguard organisational assets while pursuing innovative solutions for enhanced protection.
Overview
24
24
years of professional experience
1
1
Certification
Work history
Assistant Manager Networks
Access Bank Zambia
Lusaka
04.2025 - Current
- Worked closely with project managers to meet deadlines efficiently.
- Liaised effectively with department heads, ensuring continuity of services 24 and 7.
- Optimised network performance with routine system checks.
- Enhanced network security, minimising risk of unauthorised access.
- Worked closely with IT teams to ensure network and data protection.
- Increased network security through careful monitoring and upgrades.
- Improved network efficiency by troubleshooting and resolving technical glitches swiftly.
- Boosted network security with the implementation of advanced encryption protocols.
- Maintained existing network systems, prolonging their lifespan and reliability.
Senior Core Network Engineer
Paratus Telecom
Lusaka, Zambia
10.2022 - 04.2025
- Lead security planning, deployment, and maintenance of enterprise and service-provider core network infrastructure.
- Design and manage firewall architectures, including VDOMs, IPSec VPNs, SSL VPNs, intrusion prevention, application control, and web filtering.
- Provide cybersecurity advisory support to enterprise clients during design, deployment, and optimization phases.
- Perform Level 3 support, incident analysis, and performance optimization for mission-critical networks.
- Contribute to Open Access Network projects, ensuring secure and scalable architectures.
- Produce technical documentation and reports to support governance, compliance, and operational decision-making.
- Mentor junior engineers and coordinate technical teams to deliver secure network solutions.
Technical Customer Support / Solutions Architect
Liquid Telecom
Lusaka
02.2019 - 12.2021
- Delivered and supported 100+ enterprise internet and MEF solutions with embedded security requirements.
- Acted as solutions advisor, translating customer business needs into secure network and cloud architectures.
- Provided Microsoft Azure technical support (IaaS, PaaS, SaaS).
- Led post-sale requirements analysis, solution documentation, and client workshops.
- Communicated cybersecurity risks and mitigation strategies to non-technical business stakeholders.
- Implemented monitoring tools to proactively detect and mitigate security and performance issues.
Technical Service Delivery Specialist
Liquid Telecom
Lusaka
01.2016 - 01.2019
- Delivered secure enterprise connectivity solutions across LAN, WAN, and VPN environments.
- Planned and implemented firewall and intrusion prevention solutions for corporate clients.
- Provided technical support and service assurance within defined SLAs.
- Maintained detailed operational and security documentation.
Core Network & Switching Roles
Zamtel
Lusaka
01.2002 - 12.2015
- Held progressive roles including PS Core Specialist, Network Technician, and Operations & Maintenance Engineer.
- Key responsibilities:
- Security and operations of core mobile and switching systems (GGSN, SGSN, MSC, HLR, IN platforms).
- VPN setup and maintenance for value-added service providers and enterprise clients.
- Subscriber management, routing, signaling (SS7), and database administration.
- Support for national-scale telecommunications infrastructure and government connectivity initiatives.
Education
Bachelor of Science - Networking and Systems
University of Greenwich
United KingdomSkills
- Cybersecurity Architecture & Risk Mitigation
- Firewall Design & Management
- VPN Technologies
- Network Security
- Incident Response & Security Troubleshooting
- Governance, Risk & Compliance Support
- Enterprise & Government Network Projects
- Technical Documentation & Reporting
- Client Advisory & Stakeholder Engagement
- Cloud & Data Centre Connectivity
- Security Platforms
- Networking
- Databases
- Programming
- Operating Systems
Certification
- CISA Certification, ISACA, 2026-07
- CCNP Routing & Switching, Cisco
- NSE 1 & NSE 2 Network Security Associate, Fortinet
- Data Centre Architecture & Cisco Service Provider (Edge), Torque IT
- Certificate, Linux Professional Institute
- Electronics & Advanced Troubleshooting, City & Guilds (UK)
- CCIE Security, 2026-12
Custom Section
- Led cybersecurity and connectivity projects for banking institutions across Zambia.
- Contributed to Government Wide Area Network (GWAN) deployment.
- Designed and implemented VPNs for mobile money platforms, cloud services, and enterprise systems.
- Team lead on Liquid Telecom integration with Zambia National Data Centre and ZECH.
- Supported enterprise IaaS and cloud deployments with Microsoft and regional providers.
- Delivered MPLS and secure cloud solutions for large enterprise clients.
References
Available upon request
Timeline
Assistant Manager Networks
Access Bank Zambia
04.2025 - Current
Senior Core Network Engineer
Paratus Telecom
10.2022 - 04.2025
Technical Customer Support / Solutions Architect
Liquid Telecom
02.2019 - 12.2021
Technical Service Delivery Specialist
Liquid Telecom
01.2016 - 01.2019
Core Network & Switching Roles
Zamtel
01.2002 - 12.2015
Bachelor of Science - Networking and Systems
University of Greenwich