Khulekani Emanuel Mthembu
Clayville
Summary
Field Service Technician with extensive experience in installing and maintaining electrical systems and machinery. Demonstrated ability to perform routine maintenance, troubleshoot mechanical issues, and document service activities to enhance operational efficiency. Successfully resolved customer complaints through effective communication and technical support, contributing to improved client satisfaction. Proven track record of collaborating with teams to address complex challenges and ensure compliance with safety standards.
Overview
5
5
years of professional experience
Work History
Field Service Technician
SIPA SA ( Zoppas Industries
Johannesburg
07.2023 - Current
- Performed routine maintenance on machinery to ensure optimal performance.
- Documented repair methods and maintenance processes to improve support analysis.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
- Prepared detailed reports documenting service activities performed on each job site.
- Disassembled defective machines for repair or replacement of parts.
- Replaced faulty parts or components following diagrams or blueprints.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Provided technical support to customers over the phone and via email.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Responded promptly to emergency service requests from clients.
- Completed all necessary paperwork for service calls in a timely manner.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Repaired and maintained production machinery in accordance with manufacturer specifications.
- Analyzed equipment data to isolate and diagnose faults.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Diagnosed and repaired mechanical issues according to industry standards.
- Wrote detailed service reports describing work completed, issues and recommendations.
Millwright Technician
RCL (Beverages)
Pretoria
04.2022 - 06.2023
- Provided technical advice on millwright-related issues to management personnel.
- Maintained clean and environmentally safe work area
- Maintained accurate records of repairs made to ensure proper documentation for future reference purposes.
- Performed preventive maintenance on a variety of machinery and equipment.
- Assembled shafts, bearings, gears, motors, pumps, valves, conveyors and other related equipment.
- Repaired faulty electrical systems such as wiring harnesses, switches and control panels.
- Conducted regular maintenance checks on all equipment used in production operations.
- Inspected completed projects to ensure compliance with local codes and regulations.
- Installed, aligned, and balanced new machines and components.
- Troubleshot mechanical problems using schematics and technical manuals.
- Monitored performance of equipment during operation to detect malfunctions or abnormal conditions.
- Utilized hand tools, power tools, and precision measuring instruments to complete repairs.
- Inspected new installations for accuracy prior to start-up operations.
- Replaced worn or damaged parts in accordance with manufacturer's specifications.
Millwright
The beverage company
Kempton Park
01.2020 - 04.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Repaired and lubricated machines and equipment and assembled and installed equipment using hand tools and power tools.
- Assisted in troubleshooting complex issues with automated processes or robotics systems.
- Repaired broken or worn parts by welding, grinding, machining or fabricating replacement parts as needed.
- Removed old equipment from facilities in an efficient manner.
- Installed electrical wiring for new equipment according to blueprints provided by engineers.
- Inspected and tested all machinery components to ensure proper functionality.
- Lubricated moving parts of machinery at regular intervals to prevent breakdowns.
- Aligned motors, pumps, gearboxes, conveyors and other mechanical systems.
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained accurate records of all repairs performed on machinery.
- Replaced faulty parts such as bearings, gears, and shafts in a timely manner.
- Troubleshot problems with hydraulic systems and pneumatics.
- Ensured safety regulations were followed while performing tasks.
- Monitored the operation of machinery during production runs.
- Performed preventive maintenance on all production machines.
- Adjusted machine settings to optimize performance and reduce downtime.
Education
Millwright N5
Majuba Tvet Collage
Newcastle, KZNMillwright Trade (Red Seal)
Technotrain Training Centre
Durban Skills
- Electrical troubleshooting
- Preventative maintenance
- Customer service
- Technical documentation
- Problem solving
- Mechanical background
- Troubleshooting and repair
- Technical troubleshooting
- Equipment inspection
- Schematic interpretation
- Equipment Repair
- Hardware repair
Languages
English
First Language
English
Advanced (C1)
C1
Afrikaans
Intermediate (B1)
B1
References
Craig Turnbull - The beverage company
Maintenance Manager
+27 82 499 5264
Robert Ueckermann - RCL Beverages
Plant Engineer
072 244 5114
Johan Oosthuizen - RCL Beverages
Foreman
0846193489
Paul Wakanyua- SIPA SA
Senior Field service engineer
+254 724773064
Timeline
Field Service Technician
SIPA SA ( Zoppas Industries
07.2023 - Current
Millwright Technician
RCL (Beverages)
04.2022 - 06.2023
Millwright
The beverage company
01.2020 - 04.2022
Millwright N5
Majuba Tvet Collage
Millwright Trade (Red Seal)
Technotrain Training Centre