Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Affiliations
Timeline
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Kondwani Nyirenda

Lusaka

Summary

Dynamic finance professional with proven expertise in financial record keeping and Microsoft Excel proficiency, honed at tigmoo dot com. Excelled in enhancing customer satisfaction and streamlining inventory management, demonstrating exceptional interpersonal communication skills. Achieved significant improvements in financial reporting accuracy and operational efficiency, contributing to robust business growth.

Overview

6
6
years of professional experience

Work History

Finance Assistant

TIGMOO DOT COM
LUSAKA, ZAMBIA
04.2023 - Current
  • Assisted in the preparation of financial statements and reports, including monthly and annual accounts.
  • Provided administrative support to the finance department, such as filing documents and responding to queries.
  • Entered data into accounting software packages accurately and efficiently.
  • Processed payments received from customers in an accurate and timely manner.
  • Prepared invoices for customers and suppliers.
  • Received and recorded cash, checks and transfers.
  • Assisted in the management of inventory by tracking and reporting stock levels.
  • Investigated discrepancies between physical count and computer system data.
  • Maintained inventory records and updated them regularly in the company's database.
  • Investigated discrepancies between physical count and computer system data.
  • Performed regular cycle counts to verify actual stock against system records.
  • Prepared reports on inventory levels, price changes and stock movements.
  • Worked closely with sales team to provide information regarding product availability.

Car Wash & Barbershop Manager

MITEDGE consultancy
LUSAKA
02.2022 - 10.2024
  • Ensured shop staff adhered to all health and safety regulations.
  • Organized employee schedules and assigned tasks appropriately.
  • Performed regular maintenance on tools and equipment within the shop.
  • Developed marketing strategies to increase clientele base.
  • Implemented cost-saving initiatives to reduce operational expenses.
  • Created systems to track inventory and sales data accurately.
  • Coordinated with local vendors to source quality products for the shop's use.
  • Supervised daily operations of the barbershop, ensuring smooth functioning.
  • Managed payroll processing for all staff members in a timely manner.
  • Established policies and procedures for the efficient running of the shop.
  • Resolved conflicts between customers or staff members professionally.
  • Developed and maintained a comprehensive training program for new employees to ensure proper operational techniques.
  • Monitored all equipment used during the car wash process to ensure it was functioning properly.
  • Conducted regular inventory of supplies needed to operate the car wash facility efficiently.
  • Inspected vehicles before and after they were washed to ensure quality standards were met.
  • Maintained records of daily transactions, such as number of cars serviced, revenue collected.

Oversaw financial operations related to the car wash business including budgeting, payroll and accounts receivable and payable activities.

Customer Service Representative

TIGMOO EATS
LUSAKA
10.2022 - 04.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Trade Development Supervisor

Les Amis Consultation & Trading Limited
10.2021 - 01.2022
  • Deliver set acquisition targets and transactions targets and provide the company with sales leads for its products by soliciting business from prospective customers (including individuals, corporate and other businesses)
  • Participate in sales promotion campaigns and marketing activities or make presentations to prospective customer’s entities on various products
  • Ensure merchants are fully branded, with correct and attractive placement of materials
  • DSSA to ensure Merchant is fully trained and informed about the Mobile Payment app and equip the merchant with how to guide the customer to a successful transaction
  • Ensure that completed on-boarded merchant details are captured for onward assessment

Sales Assistant

Multiline Enterprises Limited
02.2019 - 04.2019
  • Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Fostered customer relationships with customers to expand customer base and enhance loyalty and retention
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Analyzed customer feedback data to identify areas of improvement within the store's services.
  • Mrs. KANYENSHA +260966859802, MANAGER

Education

Bachelor of Science - economics and finance

University of Lusaka
Lusaka
10-2025

School certificate -

Chassa Secondary School
12.2018

Skills

  • Microsoft Office proficiency
  • Financial record keeping
  • Cash handling and management
  • Payment posting
  • Financial record keeping
  • Inventory reporting
  • Written and verbal communication

Languages

  • English, Native or Bilingual Proficiency
  • Bemba, Limited Working Proficiency
  • Nyanja, Limited Working Proficiency

Hobbies and Interests

  • Cooking
  • Reading
  • Computing
  • Music
  • Sports
  • Pet care
  • Art
  • Child care
  • Travelling
  • Gaming

Personal Information

  • Date of Birth: 06/04/01
  • Gender: Male
  • Nationality: Zambian
  • Marital Status: Single
  • Religion: Christianity
  • NRC : 611073/10/1

Affiliations

  • small business operation

Timeline

Finance Assistant

TIGMOO DOT COM
04.2023 - Current

Customer Service Representative

TIGMOO EATS
10.2022 - 04.2023

Car Wash & Barbershop Manager

MITEDGE consultancy
02.2022 - 10.2024

Trade Development Supervisor

Les Amis Consultation & Trading Limited
10.2021 - 01.2022

Sales Assistant

Multiline Enterprises Limited
02.2019 - 04.2019

Bachelor of Science - economics and finance

University of Lusaka

School certificate -

Chassa Secondary School
Kondwani Nyirenda