Konjela Chapu Kapandula
Woodlands Ext, Lusaka
Summary
Highly skilled adminstrative professional seeking to utilize my office and interpersonal communication skills for the betterment of a company. Adept in managing and maintaining an organised documentation system, working one-on-one with clients/customers and providing optimal front end and back end support. I also posses excellent planning, leadership and decision making abilities.
Overview
13
13
years of professional experience
Work History
Administrative Assistant and or CEO Assistant
Redolive Holdings Limited
01.2021 - 10.2023
- Preparing, organizing and storing information on paper and digital form using one drive storage
- Generating of invoices and receipts from sage accounting
- Submitting Expense reports
- Managing the CEO’s diary
- Prepare sales reports and presentations
- Preparing information for the preparation of financial reports
- Schedule meetings and book flights
- Managing the pay-center stores and sales
- Arrange and Prepare documentation for contract submissions
- Filing
Office Manager and or Sales Assistant
Dana Oil Corporation Limited
01.2019 - 12.2020
- Serving customers by explaining the product line
- Obtaining orders and processing invoices for clients from sage accounting system
- Maintaining accurate stock records and schedules
- Maintaining an updated register for all incoming and outgoing documents
- Answering phone calls and attending to customer enquiries and queries
- Updating customer information in the system
Warehouse Supervisor and or Cashier
Export Trading Group
01.2017 - 12.2019
- Overseeing warehouse distribution
- Initiate, coordinate and enforce optimal operational policies and procedures
- Maintain standards of health and safety
- Manage stock control and reconcile with data storage system
- Handle cash transactions
- Issue receipts, refunds and change
- Receive and handle customer complaints
Assistant to The CEO - Marketing/Customer Service
PostDotNet
02.2014 - 12.2016
- Planning and preparing the publication of all publicity material to maximize brand promotion
- Creating and developing new innovative ways to communicate the company message to already existing customers
- Planning marketing events and evaluating their success
- Conduct research in the new market to identify key opportunities for the company
- Arrange business meetings for prospective clients
- Build long term relationships with new and existing customers
- Manage and oversee the marketing team and activities
- Actively and successfully manage the sales of five PDN stores on the Copperbelt and Solwezi
- Opening and maintaining new/old accounts for customers
- Training and orienting new staff members
Sales Executive
Radio Ichengelo
02.2013 - 12.2014
- Identifying business opportunities
- Sale all products by establishing contacts and developing relationships with prospective clients
- Persuading clients to buy advertising space or time
- Making advertising jingles for clients
- Keeping an updated client list
- Closing deals
Sales Executive and or Cashier
Export Trading Group
01.2011 - 12.2012
- Overseeing warehouse distribution
- Initiate, coordinate and enforce optimal operational policies and procedures
- Maintain standards of health and safety
- Manage stock control and reconcile with data storage system
- Handle cash transactions
- Issue receipts, refunds and change
- Receive and handle customer complaints
Education
Senior Secondary Certificate -
Lubuto High School
Ndola, Zambia12.2007
Junior Secondary Certificate -
Twapia Basic School
Ndola, Zambia12.2004
Skills
- Team player and Self-motivated
- Can work with minimum supervision
- Customer Service Skills
- High level of integrity
- Principled and Self-motivated
- Accommodating personality
- Good Oral and Communication skills
- Negotiation Skills
- Ability to effectively lead a team
- Result oriented with sense of urgency
- Ability to communicate with peers, management, or auditors
- Adaptation to change
- Communication & Interpersonal Skills
- Personal Organization Skill
Qualifications
2009-2010
Advanced Diploma in Marketing, Advertising & Public Relations - ICM
2012-2013
Diploma in Business Management - ABE
2014
Driver’s License, Class B
Nrc
406014/61/1
References
- Miss Kaela Mulenga, Manager - Human Resources, PostDotNet Zambia, Lusaka, Zambia, 0967 785764
- Mr. Martin Maiseka, Human Resource Manager, Export Trading, Ndola, Zambia, 0955 516635
- Mrs Esther Matok, Manager-Business, Radio Ichengelo, Kitwe, Zambia, 0966 516044
- Ms Cynthia Chitalu - Chief Executive Officer Redolive Holdings Ltd, Lusaka. 0963849996
Hobbies and Interests
- Listening to gospel music
- Reading
- Watching movies
- Learning new things
Personal Information
- Place of Birth: Zambia
- Date of Birth: 07/12/89
- Gender: Female
- Nationality: Zambian
- Marital Status: Married
- Religion: Christian
Timeline
Administrative Assistant and or CEO Assistant
Redolive Holdings Limited
01.2021 - 10.2023
Office Manager and or Sales Assistant
Dana Oil Corporation Limited
01.2019 - 12.2020
Warehouse Supervisor and or Cashier
Export Trading Group
01.2017 - 12.2019
Assistant to The CEO - Marketing/Customer Service
PostDotNet
02.2014 - 12.2016
Sales Executive
Radio Ichengelo
02.2013 - 12.2014
Sales Executive and or Cashier
Export Trading Group
01.2011 - 12.2012
Senior Secondary Certificate -
Lubuto High School
Junior Secondary Certificate -
Twapia Basic School
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