Langiwe Banda
Lusaka
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
years of professional experience
14
14
Certifications
Work History
Multimedia Writer Volunteer
YALDA
Lusaka
04.2023 - 04.2024
- Drafted, formatted, and edited proposals for corporations, foundations, and donor agencies.
- Monitored proposal deadlines, and ensured timely submissions.
- I wrote and edited promotional materials, research summaries, posters, and online content.
- Managed remote team collaboration across time zones using Slack, Zoom, and email.
- Managed schedules and coordinated meetings for multiple executives.
- Assisted in preparing reports and presentations using company templates.
- Supported onboarding processes by preparing materials for new hires.
- Handled confidential documents in an organized fashion according to established protocol.
Data Entry Assistant
Titandizeni NGO
Lusaka
06.2021 - 08.2022
- Entered and verified health records in the Ministry of Health SmartCare database with high accuracy.
- Maintained and updated staff and patient records, ensuring data integrity and confidentiality.
- Compared records to source documents to ensure accuracy and completeness.
- Classified and organized files for accessibility and compliance.
- Assisted with budget tracking and reconciliations.
Standard Bank Retail Banking Simulation
Forage
05.2025
- Handled simulated customer complaints, and provided clear resolutions.
- Researched and explained regulatory processes to clients.
- Collected client data to assess creditworthiness.
- Cross-sold financial products to enhance customer satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Actuarial Analyst (Virtual Internship)
01.2025
- Conducted actuarial case studies and risk modeling exercises.
- Used spreadsheets for insurance-related data analysis.
- Collaborated virtually on structured projects and timelines.
- Analyzed insurance data to identify trends and assist in policy formulation.
- Collaborated with cross-functional teams to assess risk factors in new products.
- Supported senior analysts in conducting financial projections and assessments.
Education
Secondary School Certificate - Best in Geography, 9 Points
St. Therese Girls Secondary School
01.2015
Bachelor of Science - Actuarial Science
University of Zambia
Skills
- Administrative and clerical support
- HR documentation and employee records
- Office budgeting and procurement
- Database and records management
- Document preparation and filing
- Minutes taking and report preparation
- Staff induction and probation tracking
- Transport and logistics coordination
- Microsoft Office (Word, Excel, PowerPoint, Access)
- Google Workspace (Docs, Sheets, Drive)
- Virtual tools: Slack, Trello, Zoom
- Time management and organization
- Communication & team collaboration
Certification
- Financial Analysis Fundamentals – CFI
- Excel Fundamentals: Formulas for Finance – CFI
- Advanced Excel Formulas & Functions – CFI
- Corporate & Business Strategy – CFI
- Professional Ethics – CFI
- Financial Statements – CFI
- Math for Corporate Finance – CFI
- Macabacus Fundamentals – CFI
- Capital IQ Fundamentals – CFI
- Building a 3-Statement Financial Model – CFI
- Accounting Principles and Standards – CFI
- Accounting Fundamentals – CFI
- Microsoft Word, Excel, Access, Internet – Advanced Certificate
- Confirmation of Participation: WHO HIV Service Delivery Training
- ABSA Future Traders Certificate
- Leadership & Teamwork Certificate (2021)
References
- Dr. T. Chowa, Lecturer, University of Zambia, +260 968 010 922
- Ms. Mary Bwalya, Supervisor, Titandizeni NGO, +260 956 914 199
- Ms. Lwanga Mwila, CEO, TL Closet, +260 973 749 068
- Mr. Olacia Valencia, Head of Media & Publicity, YALDA, +254 714 900 913
Languages
- English, Fluent
- Bemba, Fluent
- Nyanja, Fluent
Fellowships And Professional Development
- Bootcamp: Data Science vs Data Analytics, Data Mites, 04/01/23, Attendee
- Conference: Energy Diversification for Economic Transformation in Zambia, University of Zambia, 06/01/22, Participant
- Lecture: Run-off Triangles in Actuarial Science, University of Zambia, 05/01/23, Attendee
Timeline
Standard Bank Retail Banking Simulation
Forage
05.2025
Actuarial Analyst (Virtual Internship)
01.2025
Multimedia Writer Volunteer
YALDA
04.2023 - 04.2024
Data Entry Assistant
Titandizeni NGO
06.2021 - 08.2022
Secondary School Certificate - Best in Geography, 9 Points
St. Therese Girls Secondary School
Bachelor of Science - Actuarial Science
University of Zambia